The hotel staff is friendly and quick to respond. The parking lot is small, so you have to use valet parking, which is free. The rooms are standard, clean, and comfortable, and well worth the price. There's a welcome drink upon arrival. The location is strategic, just a 5-minute walk to Malioboro. The AC takes a while to cool down, so after checking in, it's best to go out for a walk so the room will be cool when you return.