Overall Ratings & Reviews Hotel Feri Merak

The hotel is old and has a scary aura/atmosphere, the service is terrible and not family-friendly, and there's no good customer service mindset... I had already purchased my first ticket and planned to stay at the Feri Merak Hotel with my wife and three young children. I asked for an extra bed, but the hotel suggested two extra beds. (I've previously stayed at several hotels in Jakarta, Bogor, and Purwakarta, and they didn't mind adding an extra bed because they were still kids. Other hotels even offered my children to participate in children's activities provided by the hotel.) Furthermore, because the hotel suggested adding two extra beds, I asked to check the room first to check if there was space. Okay, I agreed to add two extra beds, as there was still enough space. Now, when I had agreed to add extra beds for the kids, the hotel insisted on adding a new room (a messed up and unclear). Since this was an old and somewhat scary hotel, I told them I couldn't add another room because my wife and kids wouldn't be able to sleep. I followed the hotel's suggestion of adding two extra beds, but they insisted on adding one room, which they had explained was because they were afraid of being separated. Because they were no longer cooperative and very disappointed, I decided to cancel my check-in and let my ticket expire. May God repay them for this injustice, and let this be a lesson for me and others who will stay at the Feri Merak Hotel.

Related with Hotel Pantai Merak, so you have free access to the beach area.

Atmosphere/Facilities: comfortable. Friendly and helpful staff. Price: affordable. Strategic location near Merak harbor.

The room was not prepared, there was no drinking water, the AC was noisy, the bed/blanket was dirty, the bath water tasted bitter.

The water is very bitter, the shower is rusty

everything is solid, the only deficiency is in the water. water feels and does not feel good on the body, makes hair sticky and skin feels dry

Breakfast only has bread and coco crunch, the bathroom is dirty. The environment around the hotel is also not clean. The water is salty. Not worth it at that price.

comfortable and I recommend it for those who want to stay without emptying their pockets

Clean, nice place, cold AC, just a shame the water is salty.

Fasilita good. Kamar bersih. Cuma siaran tv masih banyak semut dan lampu utama di dalam kamar mati.

Pretty good hotel, decent breakfast. Affordable prices, city center.

Not according to expectations. When I wanted to pray, I took ablution, but the taste of the water wasn't really good, it wasn't clear, in the end I used my own water every time I prayed. Old building hotel, really scary. I thought I would get rice for breakfast, but instead it was toast, not really enough, the waiter was also not friendly with the visitors around him.

The hotel is good, clean and comfortable to sleep in, the service is very good, the breakfast is also delicious, close to the beach, just walk, close to Alfamart too and so on. So you don't need to be confused about where to eat.

Classic hotel, the water is really salty and makes your body itch, the shower doesn't work either 🥹 but the room is quite comfortable, the TV is still an old TV, the swimming pool is also a bit dirty 😔.

The hotel looks like it's haunted, the water doesn't work, the swimming pool is dirty, the breakfast looks dirty when it's in sugar, there are really big ants, the TV is also old school, dirty.

The water is so salty, it sticks to the body. The toilet door is broken, the breakfast is also not good. But the service is quite good.

the room is not clean, utensils, toilet and furniture in room are dirty

The floor is dirty, the toilet is broken, the cupboards are too thick, the colors of the towels and bed linen are dull, there is no WiFi, the TV is broken, brackish water, horror, in the middle of the night there are hotel employees knocking on the door, interrupting breaks.

Affordable place if you just want to stay for one night to wait the morning schedule of ferry. Near the executive port.

My advice to the hotel is that the wall paint be refurbished.