Sahara

Staycation

10.0

/10

Reviewed 4 day(s) ago

The room was very comfortable, the service was good with Aurora. The food was delicious, and the cleanliness was very well maintained.

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Alifa N.

Staycation

10.0

/10

Reviewed 6 day(s) ago

Overall, my stay was good. Ms. Aurora was very helpful when checking out, as I was given a late check-out. The staff was friendly, and the hotel was very comfortable.

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Accommodation's Reply

29 Apr 2026

Dear Ms. Alifa, This is Harmony Hotel Bertu (Jakarta). Thank you very much for staying at Harmony Hotel Bertu (Jakarta) and for taking the time to share your valuable feedback. We are pleased that you were satisfied with our services. We hope to welcome you again. If you have any requests or suggestions during your next stay, please contact us. Thank you. Harmony Hotel Bertu (Jakarta)

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f

fannynatalia

Business

8.5

/10

Reviewed 6 day(s) ago

So far so good, the room is clean.

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Accommodation's Reply

29 Apr 2026

Dear Ms. Fanny Natalia, This is Harmony Bertu Hotel (Jakarta). Thank you very much for staying at Harmony Bertu Hotel (Jakarta) and for taking the time to share your valuable feedback. We are pleased that you were satisfied with our services. We hope to welcome you again. If you have any requests or suggestions during your next stay, please contact the hotel. Thank you. Harmony Bertu Hotel (Jakarta)

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r***i

Staycation

9.6

/10

Reviewed 2 week(s) ago

Everything was fine and satisfying. The breakfast price wasn't commensurate with the quality of the menu.

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Accommodation's Reply

21 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for choosing to stay with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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R***a

Business

10.0

/10

Reviewed 2 week(s) ago

Hotel staff are friendly, helpful at check in.

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Accommodation's Reply

22 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for choosing to stay with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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R***a

Business

10.0

/10

Reviewed 2 week(s) ago

Hotel staff are friendly, helpful at check in.

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Accommodation's Reply

23 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for choosing to stay with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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JS

Joko S. R.

10.0

/10

Reviewed 3 week(s) ago

Check in at midnight was still well served.

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Accommodation's Reply

14 Apr 2026

Dear Mr. Joko, Greetings from Harmony Hotel Jakarta Bertu. Thank you very much for your stay and wonderful review. We are delighted to receive your compliments on our hotel service. We hope to welcome you again. Please contact us if you have any requests or suggestions during your next stay. Sincerely, Harmony Hotel Jakarta Bertu

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LS

Luky S.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Aurora provided very friendly service, and we were assisted at check-out. The food was delicious and the room was very comfortable.

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Accommodation's Reply

15 Apr 2026

Dear Mr. Lucky S, Warm greetings from Vertu Hotel Harmoni Jakarta. We are truly honored to receive your wonderful review regarding your recent stay with us. Your kind words about our service are deeply appreciated and serve as a great motivation for our entire team. We look forward to welcoming you back in the near future. Should you require any special arrangements or have specific preferences for your next visit, please do not hesitate to contact us directly. Best regards, Vertu Hotel Harmoni Jakarta

AN

Alfiyyah N. J.

Staycation

10.0

/10

Reviewed 3 week(s) ago

All good during stay at Vertu, the staff very warm and welcome to other guests. The food was good, we will back here again. Thanks Ms. Aurora

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Accommodation's Reply

15 Apr 2026

Dear Ms. Alfiyyah N.J, Warm greetings from Vertu Hotel Harmoni Jakarta. We are truly honored to receive your wonderful review regarding your recent stay with us. Your kind words about our service are deeply appreciated and serve as a great motivation for our entire team. We look forward to welcoming you back in the near future. Should you require any special arrangements or have specific preferences for your next visit, please do not hesitate to contact us directly. Best regards, Vertu Hotel Harmoni Jakarta

OR

Oey R. F. W.

Staycation

10.0

/10

Reviewed 3 week(s) ago

The room was very comfortable at Vertu because of the friendly service with Aurora, maybe I will stay here again.

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Accommodation's Reply

13 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for choosing to stay with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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NS

Nor S. F. B. A. S.

9.7

/10

Reviewed 3 week(s) ago

Great service and best experience in Vertu. Thank you Ms. Aurora for the best customer service.

1 people find it helpful

Accommodation's Reply

14 Apr 2026

Dear Mr. Nor, Warm greetings from Vertu Hotel Harmoni Jakarta. We are truly honored to receive your wonderful review regarding your recent stay with us. Your kind words about our service are deeply appreciated and serve as a great motivation for our entire team. We look forward to welcoming you back in the near future. Should you require any special arrangements or have specific preferences for your next visit, please do not hesitate to contact us directly. Best regards, Vertu Hotel Harmoni Jakarta

v***a

Staycation

8.5

/10

Reviewed 3 week(s) ago

The hotel staff are very friendly and quick to respond if we need anything, thank you.

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Accommodation's Reply

13 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for choosing to stay with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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C***y

Staycation

10.0

/10

Reviewed 3 week(s) ago

The service and staff were excellent, thank you, Ms. Aurora. The hotel was clean. All good :)

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Accommodation's Reply

13 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for staying with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We sincerely hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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JS

Joko S. R.

Business

10.0

/10

Reviewed 3 week(s) ago

Staff, even though it was 11 pm when we checked in, the service was still friendly... We were still given a welcome drink.

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Accommodation's Reply

10 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you, Joko, for staying with us at Harmony Bertu Hotel (Jakarta) and for your excellent review. We appreciate your compliments and hope to welcome you back again. Please feel free to contact us if you have any requests or suggestions for your next stay. Sincerely, Harmony Bertu Hotel (Jakarta)

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G***a

8.5

/10

Reviewed 3 week(s) ago

Very good... the staff is friendly

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Accommodation's Reply

10 Apr 2026

Dear Respected Guest, Warm greetings from Vertu Hotel Harmoni Jakarta. We are truly honored to receive your wonderful review regarding your recent stay with us. Your kind words about our service are deeply appreciated and serve as a great motivation for our entire team. We look forward to welcoming you back in the near future. Should you require any special arrangements or have specific preferences for your next visit, please do not hesitate to contact us directly. Best regards, Vertu Hotel Harmoni Jakarta

AH

ARTER H. P.

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel staff was very friendly, both when we were greeted in the ground lobby, and then we were directed to the front desk on the 5th floor.

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Accommodation's Reply

13 Apr 2026

Dear Mr. Arthur, This is a message from Harmony Berto Hotel Jakarta. We would like to express our sincere gratitude for your wonderful review of your stay. We are delighted to receive your compliments on our service. We look forward to welcoming you again. Please contact us if you have any requests or suggestions during your next stay. Sincerely, Harmony Berto Hotel Jakarta

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ireyne t.

Staycation

6.1

/10

Reviewed 3 week(s) ago

Access is confusing if you're driving, as you have to go to the parking lot, then climb up and down escalators to find the elevator. So, if you're planning to stay here, it's best not to bring a car.

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Accommodation's Reply

14 Apr 2026

Dear Ms. Ireyne, Warm greetings from Vertu Hotel Harmoni Jakarta. Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience at Vertu Harmoni. Your satisfaction is our top priority, and we regret that we did not meet your expectations. We would like to learn more about what happened and how we can make things right. We value your input and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention. With warmest regards, Vertu Hotel Harmoni Jakarta

Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

I had a very pleasant staycation at Hotel Vertu. Affordable prices, complete hotel amenities, and large rooms. The staff were friendly. I plan to stay again next time.

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1 people find it helpful

Accommodation's Reply

14 Apr 2026

Dear Valued Guest, Greetings from all the staff at Harmony Bertu Hotel (Jakarta). Thank you very much for choosing to stay with us at Harmony Bertu Hotel (Jakarta) and for your positive review. We are delighted that you were satisfied with our services. We hope to welcome you again. If you have any requests regarding your next stay, please contact us. Thank you again, Harmony Bertu Hotel (Jakarta).

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N***a

Staycation

8.4

/10

Reviewed 4 week(s) ago

The hotel itself was good, it was connected to a mall so buying food and snacks were convenient. However, I had an issue with my room, my AC was leaking. And the gym’s toilet stall had issues with the locks. The shower’s temperature had issues as well, the temperature wouldn’t change and it would just stay boiling hot. The cellphone wasn’t working well, it would cut off in the middle of talking with the receptionist. But the staffs were friendly! If I had more time and was less busy I would’ve informed the staffs directly and had been moved to a different room.

Vertu Harmoni Jakarta

Overall Ratings & Reviews Vertu Harmoni Jakarta

9.1

8.9

8.7

9.0

8.7

Traveler Reviews Vertu Harmoni Jakarta