Sincerely, We apologize that your stay was unsatisfactory. To help us objectively assess your experience, please review the following: You booked a standard room with a double bed (for 2 people). Room and bed details, including all photos, were clearly displayed and viewable in the app before booking. Although you initially requested a triple room, you opted for a double room. The hotel also offers more comfortable (and more expensive) rooms for 2-4 people, but you did not choose those. Your additional request clearly stated 3 adults, and the hotel did not provide a room based on 3 adults. While there was an additional charge for exceeding the specified number of guests, we provided 2 free nights for one person as requested. However, we regret receiving such an unpleasant review. Regarding the distance from the beach and high price: The hotel's location is clearly shown on the Traveloka map. It is true that the price may have been slightly higher than usual due to your trip coinciding with Chinese New Year, reflecting the cost of living in Vung Tau during that time. However, as this is your personal experience, we will not comment further. To make future stays more comfortable, we recommend that you clearly specify your needs and budget before booking. Please avoid booking based solely on room type or amenities, or choosing a hotel a kilometer away simply because it's near the beach. This may cause inconvenience not only to you but also to other guests. Thank you for your understanding. The Milan Point Hotel Management

Thank you so much for your wonderful review. It's a great encouragement to all our hotel staff. We will continue to strive to provide the best service and a memorable experience. Thank you again. The Milan Point Hotel Management Team

Thank you so much for your wonderful review. It's a great encouragement to all our hotel staff. We will continue to strive to provide the best service and a memorable experience. Thank you again. The Milan Point Hotel Management Team

Thank you very much for your valuable feedback. Your comments are a great encouragement to all our staff. We will continue to strive our best to provide the best service and a memorable stay for all our guests. Regarding your comment that "all the facilities were in good working order, but the furniture was a bit old," we take this feedback very seriously. We will conduct regular inspections and maintenance and will replace any damaged equipment immediately. Thank you again. The Milan Point Hotel Management Team

Thank you for your kind review. Your review is a great encouragement to all our staff. Our hotel will continue to strive to provide the best service and a memorable stay for all our guests. Thank you also for your suggestion regarding the labeling of the shampoo and shower gel. The hotel will make the necessary changes.

Thank you so much for your wonderful review. It's a great encouragement to all our hotel staff. We will continue to strive to provide the best service and a memorable experience. Thank you again. The Milan Point Hotel Management Team