S***a

6.7

/10

Reviewed 7 day(s) ago

Room Comfort & AC: The air conditioning could not handle the thermal heat from the sunlight, making the room feel hot and uncomfortable throughout the day. Deposit Policy: The hotel still charges a IDR 100,000 cash key deposit, which feels completely outdated compared to standard hospitality practices today. Parking Inconvenience: Accessing the basement parking from the room requires stopping at the lobby level and asking staff to tap an access card every single time—a very tedious and inefficient process for guests.

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Accommodation's Reply

07 Oct 2026

Dear S***a, Thank you for providing comments during your stay at our hotel. Your input is very valuable for our service to be even better in the future. We apologize for the inconvenience caused, it will be our concern and improvement in the future. My team and I hope to welcoming you back to our hotel. Kind Regards, Management

R***i

8.8

/10

Reviewed 3 week(s) ago

Easy to find food, the location is close to the station.

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Accommodation's Reply

30 Sep 2026

Dear Mr./Ms. R*i, Thank you for your positive feedback about our hotel. We are delighted to hear that you were pleased with our excellent location. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel

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P***i

9.4

/10

Reviewed 4 week(s) ago

It's delicious, worth it. The only thing missing is mineral water inside, so you have to go outside to get it.

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Accommodation's Reply

30 Sep 2026

Dear Mr./Ms. P*i, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel

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G***e

Business

10.0

/10

Reviewed 6 week(s) ago

The staff are friendly, the food is delicious, the location is strategic.

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1 people find it helpful

Accommodation's Reply

06 Sep 2026

Dear Mr./Ms. G*e, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our service and excellent location. The management and all staff of Hotel HIV Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of Hotel HIV

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p***i

Transit

9.1

/10

Reviewed 6 week(s) ago

Booked it for my parents, and they were happy with the stay. The staffs were friendly, room was clean and the location was strategic close to many food

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Accommodation's Reply

06 Sep 2026

Dear p***i, Thank you for your review. We are happy to learn of your great experience with us and that all aspects of our hotel have exceeded your expectations. Your compliments will be relayed as it is comments like your that ' s encourage as to go above and beyond for our guests. Your comments will be shared to them and shared in our monthly department meetings. My team and I hope to welcoming you back to our hotel. Kind Regards, Management

A***a

Staycation

8.8

/10

Reviewed 7 week(s) ago

Close to the festival, it's perfect for those looking for a place to rest after a long day. There are many legendary culinary delights around the hotel (Jonisteak, Martabak Har, Soto Betawi Globe, Bakso Rusuk Samanhudi, Medan Baru, etc.). The room was clean overall, except the bidet had a slight leak, so it dripped constantly, but it wasn't a bother, and most importantly, they provided free water refills!

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Accommodation's Reply

31 Aug 2026

Dear Mr./Ms. A*a, Thank you for your positive feedback about our hotel. We are delighted to hear that you were pleased with our excellent location. We apologize for the inconvenience you experienced regarding the toilet leak issue. We will follow up on your feedback with the relevant department immediately. The management and staff of Hotel Hif Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of Hotel Hif

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Verified Traveler

9.1

/10

Reviewed 8 week(s) ago

Okay for short transit. For longer transit, larger room options might be more suitable.

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Accommodation's Reply

15 Aug 2026

Dear G***t, Thank you for your review. We are happy to learn of your great experience with us and that all aspects of our hotel have exceeded your expectations. Your compliments will be relayed as it is comments like your that ' s encourage as to go above and beyond for our guests. Your comments will be shared to them and shared in our monthly department meetings. My team and I hope to welcoming you back to our hotel. Kind Regards, Management

Duwi M.

Leisure

10.0

/10

Reviewed 10 week(s) ago

The hotel is nice, comfortable, the staff is friendly.

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Accommodation's Reply

11 Aug 2026

Dear Mr./Ms. Duwi, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our staff's service. From the management and all staff of Hotel Hif Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management of Hotel Hif.

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G***e

Business

8.8

/10

Reviewed 10 week(s) ago

Staff are very nice! Food okay, location okay, good room.

1 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear G***e, Thank you for your review. We are happy to learn of your great experience with us and that all aspects of our hotel have exceeded your expectations. Your compliments will be relayed as it is comments like your that ' s encourage as to go above and beyond for our guests. Your comments will be shared to them and shared in our monthly department meetings. My team and I hope to welcoming you back to our hotel. Kind Regards, Management

R***y

Staycation

9.4

/10

Reviewed 11 week(s) ago

Very nice, clean hotel, new building, only the standard room size is a bit small but I like it.

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Accommodation's Reply

11 Aug 2026

Dear Mr./Ms. R*y, Thank you for your positive feedback about our hotel. We are very pleased to hear that you were satisfied with the cleanliness of our hotel. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of Heef Hotel

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Emiliany L.

Leisure

8.2

/10

Reviewed 11 week(s) ago

Every time I travel to Jakarta, I almost always choose to stay at the Heef Hotel Pasar Baru. It's convenient, centrally located, easy to get around, with friendly staff, a comfortable atmosphere, and clean rooms. Keep it up!

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1 people find it helpful

Accommodation's Reply

11 Aug 2026

Dear Ms. Emiliani, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our service, the clean and comfortable hotel, and the excellent location. The management and all staff of Hotel HIF Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of Hotel HIF

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H***o

6.8

/10

Reviewed 12 week(s) ago

Good location and close to culinary.

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Accommodation's Reply

11 Aug 2026

Dear Mr./Ms. H*o, Thank you for your positive feedback about our hotel. We are delighted to hear that you were pleased with our excellent location. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel

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K***a

Transit

8.8

/10

Reviewed 14 week(s) ago

The AC is not cold enough, the room is quite clean, the bathroom is also clean.

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S***a

10.0

/10

Reviewed 14 week(s) ago

The hotel location is very strategic, the CS is very friendly and very helpful, the AC is okay, the bathroom is okay.

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Accommodation's Reply

18 Jul 2026

Dear Mr./Ms. S*a, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our service, the good air conditioning in the room, and our convenient location. The management and all staff of Heef Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management, Heef Hotel

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D***s

Business

8.5

/10

Reviewed 15 week(s) ago

Comfortable, clean, good service.

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1 people find it helpful

Accommodation's Reply

18 Jul 2026

Dear Mr./Ms. D*s, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied and happy with the service from our staff. The management and all staff at HIF Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management Team, HIF Hotel

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Gavin A.

8.2

/10

Reviewed 15 week(s) ago

The hotel is comfortable and clean. The parking is spacious.

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1 people find it helpful

Accommodation's Reply

18 Jul 2026

Dear Mr. Gavin, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied and happy with the comfort and cleanliness of our hotel. The management and all staff of HIF Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of HIF Hotel

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Fahmi A. S.

Leisure

9.4

/10

Reviewed 15 week(s) ago

Hotel recommended, every time I go to Central Jakarta, I stay here.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Mr. Fahmi, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with your stay. From the management and all staff of HIF Hotel Pasar Baru Jakarta, we sincerely hope to welcome you again. Sincerely, The Management of HIF Hotel

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M***d

Leisure

9.4

/10

Reviewed 16 week(s) ago

Satisfied with the service, comfortable and clean.

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Accommodation's Reply

29 Jun 2026

Dear Mr. M*d, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied and happy with the service, comfort, and cleanliness of the hotel. The management and all staff of Hotel HIV Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of Hotel HIV

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Vera A.

Leisure

9.7

/10

Reviewed 17 week(s) ago

The Heef Hotel has become my go-to place to stay every time I visit Jakarta, and I even invite my friends to stay here. I've been here for four days now.

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1 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Ms. Vera, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied and happy with our hotel and staff. The management and all staff of HIF Hotel Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of HIF Hotel

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A***i

Business

8.5

/10

Reviewed 18 week(s) ago

It's pretty good and clean too.

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1 people find it helpful

Accommodation's Reply

15 Jun 2026

Dear Mr./Ms. A*i, Thank you for your positive feedback about our hotel. We are delighted to hear that you were satisfied with our clean and well-maintained hotel. The management and all staff of Hotel Hif Pasar Baru Jakarta sincerely hope to welcome you again. Sincerely, The Management of Hotel Hif

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Heef Hotel Pasar Baru

Overall Ratings & Reviews Heef Hotel Pasar Baru

8.7

8.6

8.1

8.7

8.6

Traveler Reviews Heef Hotel Pasar Baru