Amaris Hotel Mampang - Jakarta

Explore Amaris Hotel Mampang - Jakarta
8.5
Very Good
From 3,016 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.5

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Staff Friendliness (40)
Distance to City Center (36)
Ambiance (36)
Bedroom (35)
Accessibility (34)
Bathroom (33)
Hotel Area (33)
Check-in/out Time (27)
Wifi (26)
Room Space (26)
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Traveler Reviews Amaris Hotel Mampang - Jakarta

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40
Customer reviews
I Made T. J.
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
A pleasant experience. I will use Amaris Hotel again for my next accommodation.
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A***a
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
Even though we checked in late at night, the staff was still friendly. We booked a twin room, requested a queen bed, and were helped. So far, the breakfast is delicious, especially the soto (soup), which is generous with the meat. Awesome!
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FAJAR F. S.
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Business
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8.4
/10
Reviewed 3 week(s) ago
The toilet exhaust fan is not working at all.
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Romy H. N.
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Staycation
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10.0
/10
Reviewed 6 week(s) ago
Rooms: The room was clean and odor-free, the bed was tidy, and the bathroom was odor-free and clean. 👍 Service: The hotel receptionist was friendly and helpful, and the check-in/check-out process was easy and fast. Location: I think the location is good because the hotel is located on a main road, making it easy to find. 👍 Overall, I was satisfied with my stay at this hotel. 😊👍
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Accommodation's Reply
11 May 2026
Dear Mr. Romi H.N., Sincerely yours, Amaris Mampang Hotel - Jakarta. Thank you for taking the time to share your experience staying at Amaris Mampang Hotel. We are delighted to hear that you were comfortable throughout your stay, from the cleanliness of your room and the comfort of the bed to the cleanliness of the bathroom, which met your expectations. We are very pleased to hear that the friendly service from our staff created a positive impression, as well as the easy and quick check-in and check-out process. We are also glad that our hotel's location made your travels more convenient. Thank you for your trust and for choosing our hotel as your first choice for accommodation in the Mampang - Jakarta area. We hope to welcome you back again with an even more memorable experience. Sincerely, Amaris Mampang Hotel - Jakarta
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r***l
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Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Prompt service, friendly staff
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Warm greetings from Amaris Mampang - Jakarta Hotel. Thank you for sharing your positive review of our hotel. We are delighted to know that our prompt service and friendly staff provided a memorable experience during your stay at Amaris Mampang - Jakarta. We sincerely hope to welcome you back again for an even better experience. Sincerely, Amaris Mampang - Jakarta Hotel
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Indra T.
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
The hotel staff was friendly. Although my room on the 6th floor had some Wi-Fi issues, the staff were quick to assist, and the service was good and friendly. I appreciated it.
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Accommodation's Reply
13 May 2026
Dear Ms. Indra T., Sincerely yours, Amaris Mampang Hotel - Jakarta. Thank you for your review and appreciation of your stay at Amaris Mampang Hotel. We are pleased to hear that the service, friendly hospitality, and prompt response of our team helped resolve the Wi-Fi issue you encountered during your stay. We apologize for any inconvenience caused by the Wi-Fi access problem. Your feedback is invaluable to us as it will be a valuable resource for evaluating and improving our facilities for the comfort of all our guests in the future. Thank you again for your trust and appreciation. We hope to welcome you back for your next stay for an even better experience. Sincerely, Amaris Mampang Hotel - Jakarta
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Aris D. P.
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Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
This hotel is comfortable, with friendly service and adequate cleanliness. However, due to its location right on the main road, traffic noise is still quite audible. Overall, I was satisfied with my stay here.
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Accommodation's Reply
04 May 2026
Dear Mr. Aris D.P, Sincerely, Amaris Mampang Hotel - Jakarta. We appreciate you taking the time to share your experience staying at Amaris Mampang. We are delighted that you felt comfortable during your stay, were satisfied with the service and friendliness of our staff, and the cleanliness we maintain. These are our top priorities in providing the best possible experience for all our guests. We apologize for any inconvenience caused by the noise from the main road. Your feedback is very important to us, and we will use it to improve our services and enhance guest comfort in the future. We look forward to welcoming you back for an even better experience. Sincerely, Amaris Mampang Hotel - Jakarta
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K***l
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Staycation
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8.5
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the rooms are clean, the food is delicious.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Amaris Mampang Hotel - Jakarta is pleased to inform you that we appreciate you sharing your experience staying at our hotel. We are delighted to hear that the cleanliness of your rooms, the friendly service from our staff throughout your stay, and the delicious food have left a positive impression on you. Thank you again for your compliments and trust, and we hope to welcome you back again in the future for an even better experience. Sincerely, Amaris Mampang Hotel - Jakarta
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f***q
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Good enough [Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Guest, Warm Greeting From Amaris Hotel Mampang - Jakarta. Thank You for taking the time to share your Feedback of staying at Amaris Hotel Mampang. We are glad to hear that you had a pleasant stay. We hope to welcoming you back with better experience in the future. Sincerely, Amaris Hotel Mampang - Jakarta
K***i
icon-origin-TRAVELOKA
8.0
/10
Reviewed 18 week(s) ago
I've been a regular customer because the office happens to be next to the hotel...
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, It is with great pleasure that we, Amaris Mampang - Jakarta, express our gratitude for sharing your experience staying at our hotel. We are delighted to know that our hotel was your preferred accommodation choice due to its proximity to your workplace. We hope that our comfort and services provided you with a memorable stay. We look forward to welcoming you back soon with our best service. Sincerely, Amaris Mampang - Jakarta
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t***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Close to city center, decent breakfast
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Amaris Mampang Hotel - Jakarta would like to express our gratitude for your positive experience staying at our hotel. We appreciate your convenient location near the city center and your enjoyment of our breakfast menu. We welcome your feedback regarding the breakfast and will incorporate it into our team's performance evaluation to further enhance our services. We look forward to welcoming you back in the future with an even better experience. Sincerely, Amaris Mampang Hotel - Jakarta
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The atmosphere is good, the staff are friendly and the best part is, the atmosphere is comfortable.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Warm greetings from Amaris Mampang - Jakarta. We thank you for sharing your experience staying at Amaris Mampang - Jakarta. We are delighted that you enjoyed the pleasant atmosphere and friendly service from our staff during your stay. Thank you again for your review and trust. We hope to welcome you back soon for an even more memorable stay. Sincerely, Amaris Mampang - Jakarta
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A***m
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 22 week(s) ago
The hotel is generally good, with good service and cleanliness. However, the noise from the main road and outside the hotel can still be heard from inside the room. It's best to choose a room that doesn't face the main road.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Warm greetings from Amaris Mampang - Jakarta. Thank you for sharing your experience staying at Amaris Mampang - Jakarta. We are delighted that you are pleased with your stay, and that our hotel, service, and cleanliness provided a positive impression. We apologize for any inconvenience you may have experienced during your stay due to noise from the road in front of the hotel. Your feedback is invaluable and we will use it to evaluate and improve our rooms for future guests. Once again, we apologize for any inconvenience and hope to welcome you back soon for an even more memorable stay. Sincerely, Amaris Mampang - Jakarta
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Farah S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 24 week(s) ago
I requested a double bed but was given a Hollywood-style twin bed instead, and they didn't confirm it with the guest. It wasn't a comfortable sleep. Maybe next time, they could confirm. The sink was dripping, and it was fixed, but it still made noises at night. The food was quite varied and relatively tasty.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Ms. Faroh S. extends warm greetings from Amaris Mampang - Jakarta. We appreciate you sharing your experience staying at Amaris Mampang - Jakarta. We apologize for the inconvenience caused by our team's error in assigning the wrong room type and not providing prior confirmation, as well as the leaking sink issue. Your feedback is invaluable to us and will be used to improve our services and facilities for the comfort of all our guests in the future. Thank you for your appreciation of our diverse and delicious menu. Once again, we apologize for the inconvenience during your stay. We hope to welcome you back again in the future with an even better experience. Sincerely, Amaris Mampang - Jakarta
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
best for all. access. service. staff thank you
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Amaris Mampang - Jakarta is pleased to share our heartfelt gratitude for your positive feedback about your stay at our hotel. We are delighted that our hotel was your top choice, thanks to its convenient location, excellent service, and friendly staff. We are committed to maintaining this high standard of service for all our guests. Thank you again for your kind review and trust, and we look forward to welcoming you back soon for an even better stay. Sincerely, Amaris Mampang - Jakarta
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M***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 25 week(s) ago
Every time I stay here I always get a problematic room, the room key won't work, the AC makes an annoying noise and the shower doesn't work.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Amaris Mampang Hotel - Jakarta is pleased to inform you of our gratitude for your feedback regarding your stay. We apologize for the inconvenience caused by the broken room key, noisy air conditioner, and malfunctioning shower. Your feedback is invaluable in our evaluation process, and our team will use it to improve our facilities and services for the comfort of all our guests in the future. Once again, we apologize for any inconvenience experienced during your stay. We hope to welcome you back with an even better experience in the future. Sincerely, Amaris Mampang Hotel - Jakarta
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M***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 25 week(s) ago
The receptionist was a bit odd, either trying to do something or not wanting to serve me, giving me a room key that didn't work. I had to go down again to confirm.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Amaris Mampang - Jakarta would like to express our gratitude for sharing your experience staying at our hotel. We apologize for the inconvenience you experienced with our reception staff, who appeared insincere in their service, and the malfunctioning room key. Your feedback is invaluable to us and will be used in our evaluation and follow-up assessments with our team so that we can improve our facilities and enhance our services for the comfort of all our guests in the future. Once again, we apologize for the inconvenience you experienced during your stay. We hope to welcome you back again in the future with a better experience. Sincerely, Amaris Mampang - Jakarta
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M***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 25 week(s) ago
The room shower doesn't work, the room key doesn't work. very disappointing.
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We apologize for the inconvenience caused by the malfunctioning shower and room key. Your feedback is invaluable to us, and we will use it as a basis for evaluating and improving our facilities for the comfort of all our guests in the future. Once again, we apologize for the inconvenience you experienced during your stay, and we hope to welcome you back again for a better experience in the future. Sincerely, Amaris Hotel Mampang – Jakarta
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The staff is friendly and the hotel is quite cozy.
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Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Mampang - Jakarta. We are delighted to hear that the friendly service from our staff created a positive and pleasant impression throughout your stay. Thank you again for your review and trust. We hope to welcome you back again in the future for an even better experience. Sincerely, Amaris Mampang - Jakarta
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Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Great, best hotel and friendly
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1 people find it helpful
Accommodation's Reply
29 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at Amaris Mampang - Jakarta. We are delighted to hear that the friendly service from our staff created a positive and pleasant impression throughout your stay. Thank you again for your review and trust. We hope to welcome you back again in the future for an even better experience. Sincerely, Amaris Mampang - Jakarta
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