I love this hotel. It has a calming atmosphere and lots of interesting photo spots. The lobby also has stalls selling food and souvenirs from the past. The staff are all friendly. There are also many room types to choose from, and I chose Hay 3 yesterday. The hotel's location is very strategic. As soon as you leave the hotel, you'll find lots of FO options along the road, including fruit shops, cake shops, cafes, and even a laundry service nearby.

The location is very strategic, close to everything, with plenty of cafes, a shady place for morning walks, and plenty of culinary delights. The breakfast lacks variety and taste. The food isn't very appealing. Perhaps because the hotel is a bit old, the sheets and towels have faded and aren't white, making them look shabby. It would be nice to have them replaced. Anyway, everything is fine.

Overall good stay, especially if you want to explore the city center.

The staff are very friendly and accommodating. Good hospitality.

All good. Sufficient for a 1 or 2 nights stay.

The location is strategic in the city center, there are many culinary options around the hotel.

The location is in the middle of the city, very strategic, easy to go anywhere, there are also lots of culinary options around.

This is my third time staying at Hay. There are plenty of culinary options and restaurants nearby. It's the only hotel I've come across that has a water tap downstairs for ablutions. Awesome.

I really like staying here, there are lots of culinary attractions, the rooms are nice, and the facilities are okay.

Check-in was fast. A bit odd, there's a Rp 100,000 deposit for a one-day stay. The room wasn't very cool, and there were mosquitoes in the room. Cleanliness was okay. Room amenities weren't provided, with no tissues. No Netflix. The good thing about this hotel is that it has a triple bed, so everything is three-poster, so it's no longer a hassle. The room was a bit dim. Breakfast was delicious. Omelettes need to be requested. There's no egg corner. It's an Instagrammable hotel with lots of photo spots.

Overall, it was a great experience, the location above all.

Got a discounted price through the TikTok app 👍 Booked a twin room with 2 rooms. The receptionist upgraded me to a room for 3 people (both rooms were upgraded) for free. However, room 516 smelled quite nice, but the hair dryer was broken. Room 509 didn't smell good, so it smelled bad when I entered, but the AC was gone once I turned it on. The kettle's mouth was a bit dirty. I asked for a cleaner one, and they replaced it immediately. Thank you. The AC remote didn't work, so I had to replace the batteries. 👍👍 Breakfast was a complete mess, the chicken was still red. 🫣 The side dishes were just chicken, broccoli, and fried noodles, but they were still tasty. The porridge was a bit lacking in flavor, in my opinion. It's okay for that price, but I wish the breakfast had a bit more variety. Anyway, during my stay, it was still okay because it's also close to Bengawan Steamed Chicken restaurant, Seruni restaurant, outlets, and many coffee shops. 👍👍 Best 🙏🏻

I really liked the strategic location. The rooms were clean and comfortable, making for a pleasant stay.

Overall good and strategist location.

The location is excellent, the room is quite comfortable, the water pressure is good, but the shower head is too small. The bath mat is torn and the linens are faded, but they are still clean and smell good.

The staff is friendly, and the service is fast and responsive. The location is also strategic, close to everything, even walking distance to Kupat Tahu Gempol Legend 👍. The only downside is that the hotel doesn't have a bidet/jet shower in the toilet and there's no refrigerator in the room. Maybe because I booked a cheap room? But overall, everything was nice 👍

However, there's a lack of information and no clarity on which promotions are available. Requests can't be made, so you have to pay an additional fee for convenience.

Everything is great. The drawback is only the parking area. My suggestion for the owner of the hotel is to provide more parking spaces because it’s too packed, especially on peak holidays.

Family friendly hotel, close to the city center near culinary spots and favorite distros.

Recommended and friendly staff. This could be a great family hotel for accommodation in Bandung.