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Traveler Reviews Grand Mandarin Betong
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20
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40
Customer reviews
G***Y
Leisure
9.4
/10
Reviewed 23 week(s) ago
Good hotel, though slightly run-down. An upgrade is recommended. Overall experience was good, with friendly, helpful staff and a clean, pleasant environment.
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Verified Traveler
9.4
/10
Reviewed 24 week(s) ago
Good location. The staff are friendly, and the food is good. However, it would be great if the Deluxe room could be upgraded, as it looks a bit dated.
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B***u
8.5
/10
Reviewed 62 week(s) ago
I didn't go to sleep. I didn't even go to howl. I missed the bus and the boat. Next time I go, I'll make it really juicy.
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1 people find it helpful
JB
Jasling B.
5.1
/10
Reviewed 133 week(s) ago
The room which I booked, a lot of small flies inside. We have to call the housekeeper to help us on spraying the insecticide, and also to add on a standing to get rid of the smell.
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LP
Lim P. S.
9.4
/10
Reviewed 152 week(s) ago
Strategic location and easy access to tourist spot, within walking distance to Mongolit tunnel, clock tower, street food. Very convenient!
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GT
GOH T. K.
9.7
/10
Reviewed 192 week(s) ago
Good breakfast, nice room and location nice.
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DT
Dennis T. K. K.
Romantic
8.5
/10
Reviewed 329 week(s) ago
Nice room. So romantic, I and my girlfriend spent a great night here
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DL
DANNY L.
6.0
/10
Reviewed 334 week(s) ago
We booked 4 rooms, but 4 rooms also aircond noisy happen! the hotel was old, everything old, but lucky still can use, swimming pool also old, shower room no shower gel, but have dispensers!! The shower tap also broken!! is time to refurbish the hotel
1 people find it helpful
OP
Onnapath P.
Romantic
8.4
/10
Reviewed 340 week(s) ago
The hotel is quite big. Convenient parking In the middle of the city But the old room, the first room in the room is very musty, the floor is non-smoking, so have to change the room New room Breakfast is ok with variety.
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A
Azida
Family
4.8
/10
Reviewed 363 week(s) ago
Stayed for 3d2n on 10.6-12.6.19~stupid rules swimming pool why don't you inform earlier in web that your swimming pool must wear proper swimming suit..i paid so expensive for this kind of service. Your hotel is not that great you know from outside look grand but inside look so old and nothing special about it..dirty room..old style..old furniture..kettle dirty..carpet smell wet..hallway smell stuffy..room look gloomy..light not enough bright..last but not least your cleaning service cleaner should not enter our room without permission if we are not around and left our belongings and missing how we want to find out? So I am not recommended this hotel at all to anyone. Thank you but no thanks. Lousy hotel ever.
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1 people find it helpful
SB
Shum B. S.
Family
8.5
/10
Reviewed 364 week(s) ago
Overall it is quite okay. Breakfast is fine and a lot of choices. Room is clean and comfortable to stay. Its distance to the shops is quite nearby.
1 people find it helpful
Siew Lai Ching
8.5
/10
Reviewed 367 week(s) ago
This hotel is first very clean and comfortable. It is situated in the town centre and convenient to walk around. Hotel staffs are courteous and helpful.
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VJ
VOO J. H.
Family
9.7
/10
Reviewed 379 week(s) ago
Very good location and room is clean. Recommended.
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G
Guest
Business
8.7
/10
Reviewed 412 week(s) ago
The hotel looks old but clean. During the tour down to find a seat in the dining room. Good service But employees count the puzzles to buy through the app and also to pay around. Great pool, good overall, if updated to look more modern, this is very good.
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YM
Yew M. T.
Family
6.9
/10
Reviewed 448 week(s) ago
Average, hotel condition not new
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NK
NG KEE K.
Family
9.4
/10
Reviewed 448 week(s) ago
Good location by walking site seeing town centre
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CC
Chan C. A.
Family
7.6
/10
Reviewed 452 week(s) ago
Nice facility but chaotic buffet breakfast
1 people find it helpful
EB
Enny B.
Family
9.4
/10
Reviewed 453 week(s) ago
Clean and high quality fitting room. Rooms are carpeted but unfortunately lack of non smoking room. Noisy and unruly Malaysian tourists spoilt the hotel's classy environment. Reasonable buffet breakfast spread but lack of staff to clean up tables, and another unfortunate greedy tourists messing up the place. Overall it's probably the best hotel at layback Betong town.