The hotel is great, only you like the receptionist in the evening, you in the morning seem to want to bully guests like me, breakfast I asked, but when I went down to order, I said there was no pho! Then forced me to check out before the scheduled time, but I did not like to show my attitude! But anyway the hotel is still very good! If I come back to Hanoi next time, I'm still in this hotel! And reception desk only! I do what I feel is right.