7.3
Pleasant
From 424 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.1

Meal

7.3

Location

7.8

Service and Facilites

7.3

People often mention about Hotel Venus Kendari
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Bedroom (6)
Bathroom (6)
Ambiance (5)
Hotel Area (5)
Accessibility (4)
Variety (4)
Distance to City Center (3)
Staff Friendliness (3)
Activity Option (3)
Room Space (3)
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Traveler Reviews Hotel Venus Kendari

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40
Customer reviews
adrianz T.
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5.8
/10
Reviewed 6 week(s) ago
The room was very bad, the AC was not cold and dirty, the pillows smelled.
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Accommodation's Reply
24 Jun 2025
Hi sis, thank you for your input, we will pay more attention in the future, sorry for the inconvenience.
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C***s
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Business
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6.9
/10
Reviewed 11 week(s) ago
One of the old hotels in the city.
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r***a
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7.8
/10
Reviewed 19 week(s) ago
The room was damp, the lift didn't work so you had to take the stairs, the atmosphere was spooky and no one stayed there.
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Accommodation's Reply
24 Mar 2025
Okay, thank you for the correction, sis. We will fix it as best we can.
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J***n
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10.0
/10
Reviewed 19 week(s) ago
nice and steady, very good location, safe and comfortable
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Accommodation's Reply
24 Mar 2025
Thank you, sis. I look forward to your next visit. Stay healthy, sis.
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A***n
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Business
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6.5
/10
Reviewed 27 week(s) ago
for the room is not good and a bit smelly of insects, especially on the 3rd floor. and for breakfast there is only heavy food and coffee tea. unfortunately for dessert & snacks there is no. thanks
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Accommodation's Reply
22 Jan 2025
Thank you for your criticism and suggestions. We apologize for the inconvenience, sir. We will pay more attention, sir.
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F***y
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Business
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6.8
/10
Reviewed 29 week(s) ago
Old building, damp, broken bathroom door, many sides of the building are damaged but it looks like they are going to be renovated. Hopefully it can be better. The room used by other guests has not been cleaned yet, it was immediately given to me. I complained and was immediately given another room, fortunately the staff was friendly & responsive.
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Accommodation's Reply
22 Jan 2025
Thank you for your criticism and suggestions. We apologize for the inconvenience, sir. We will pay more attention, sir.
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A***l
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5.7
/10
Reviewed 46 week(s) ago
It's uncomfortable, there's a lot of noise and dirt in the middle of the night.
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Accommodation's Reply
27 Sep 2024
Thank you for your criticism and suggestions. We apologize for the inconvenience, sir. We will pay more attention, sir.
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S***i
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5.0
/10
Reviewed 51 week(s) ago
I was really surprised by the hotel, the price was expensive but the building was old and smelly, and the vibe was haunted
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1 people find it helpful
Accommodation's Reply
08 Aug 2024
Hi sis, we apologize for the inconvenience when checking in at our hotel, thank you for your review, we will evaluate it again in the future, thank you.
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M***a
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6.1
/10
Reviewed 56 week(s) ago
The bathroom is a horror. Dirty uncomfortable. The AC is not cold, it smells like an inhabited house. Not recommended.
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Accommodation's Reply
10 Jul 2024
I'm very sorry, sir/madam, it won't happen again, thank you.
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I***i
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8.5
/10
Reviewed 58 week(s) ago
Good enough but feels like an old hotel.
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Accommodation's Reply
10 Jul 2024
We sincerely apologize, sir/madam, this will not happen again, thank you.
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Rusmawati
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8.4
/10
Reviewed 59 week(s) ago
The AC is not cold enough and the sheets are not clean enough.
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Accommodation's Reply
10 Jul 2024
We sincerely apologize, sir/madam, this will not happen again, thank you.
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E***n
icon-Business
Business
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8.8
/10
Reviewed 59 week(s) ago
The hotel is located in the city center, the price is quite cheap and the staff is helpful.
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1 people find it helpful
Accommodation's Reply
11 Jun 2024
Hello sir, thank you for your assessment, we are waiting for your next arrival. Thank You.
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Lanang B. S.
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Leisure
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10.0
/10
Reviewed 60 week(s) ago
The room is spacious and comfortable, thank you Venus.
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2 people find it helpful
Accommodation's Reply
11 Jun 2024
Hello Mr. Lanang, thank you for your assessment, we are waiting for your next arrival. Thank You.
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Nelpi A.
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10.0
/10
Reviewed 61 week(s) ago
Friendly and very good service.
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1 people find it helpful
Accommodation's Reply
11 Jun 2024
Hello Mr. Nelpi, thank you for your assessment, we are waiting for your next arrival. Thank You.
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Niko H.
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5.0
/10
Reviewed 62 week(s) ago
The hotel is haunted and smells like a terrible dead rat. Forced to check out, just entered the room 15 seconds later ran away and moved to the next hotel.
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Accommodation's Reply
11 Jun 2024
Hello Mr Nikoh, we apologize in advance for the inconvenience while staying at Venus Hotel Kendari Kendari, thank you for the review, in the future we will evaluate it better.
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rachmat arief putra
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6.1
/10
Reviewed 63 week(s) ago
The toilet is not good/dirty, the blanket/bad cover is itchy.
1 people find it helpful
Accommodation's Reply
11 Jun 2024
Hello Mr Arief, we apologize in advance for the inconvenience while staying at Venus Hotel Kendari Kendari, thank you for the review, in the future we will evaluate it better.
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R***o
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5.6
/10
Reviewed 66 week(s) ago
There's not much attention paid to cleanliness, there's a lot of dust everywhere.
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iwan s.
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8.8
/10
Reviewed 74 week(s) ago
Lokasinya cukup bagus karena ada daerah kota. Cuma karena hotel lama jadi tercium ciri khas hotel lama.
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Accommodation's Reply
22 Mar 2024
Thank you Mr Iwan for the review you have given to our hotel, we hope that in the future you can visit our hotel again.
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Irvan M.
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6.1
/10
Reviewed 85 week(s) ago
Actually, if this hotel is well maintained, it will be good both in terms of service and facilities. But it seems like this hotel is not well maintained, because if you look at it as a whole, this hotel was once glorious, but maybe it didn't get enough attention, but, thank you for serving us, I hope this hotel will be good overall, especially in terms of facilities. it's for upgrading. Thanks.
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Mardola P.
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5.4
/10
Reviewed 88 week(s) ago
Stayed here because there was no other choice and it really made me regret it. I got a room on the 3rd floor and the elevator was off until I checked out. The condition of the room was even more worrying, even though I ordered a suite at a price of 850 thousand. The floor was dirty, there was no carpet or anything like that. There is also no electric kettle and breakfast is minimal. This is all I need to stay here. 2 wasted nights.
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