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Traveler Reviews Hotel Venus Kendari
Number of reviews per page
20
20
40
40
Customer reviews
M***d
6.2
/10
Reviewed 3 week(s) ago
There's no hot water, another excuse for repairs. Many of the bathrooms are rusty. I last slept at the Venus Hotel, and I won't be staying there again. Okay.
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Verified Traveler
10.0
/10
Reviewed 18 week(s) ago
Quick response, just the toilet needs to be flushed again.
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M***a
9.3
/10
Reviewed 19 week(s) ago
Lost items are not checked or confirmed before being followed up.
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1 people find it helpful
Verified Traveler
Business
6.5
/10
Reviewed 21 week(s) ago
The staff is busy hanging out and the bathroom is always full of errors, the toilet is clogged, the drain is clogged
Books are available on wa but very slow to respond
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1 people find it helpful
Verified Traveler
9.1
/10
Reviewed 21 week(s) ago
The water is not flowing smoothly in room 303
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1 people find it helpful
W***i
9.1
/10
Reviewed 22 week(s) ago
The room was quite big and the staff are friendly.
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I***n
Business
5.3
/10
Reviewed 36 week(s) ago
The water for bathing is very hot, but there is no regular water, so I can't bathe or urinate.
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1 people find it helpful
J***n
Leisure
9.4
/10
Reviewed 41 week(s) ago
The hotel staff is very friendly. The hotel is highly recommended.
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1 people find it helpful
L***y
Business
10.0
/10
Reviewed 42 week(s) ago
The place is clean and the food is really delicious
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1 people find it helpful
T***o
5.9
/10
Reviewed 43 week(s) ago
The hotel is dirty. The rooms are already shabby.
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Accommodation's Reply
13 Oct 2025
Hello, we apologize for the inconvenience. We will try to improve in the future.
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d***l
5.3
/10
Reviewed 48 week(s) ago
The building and rooms are not maintained, there is an odor in the room, breakfast is simple, not a buffet, it is prepared directly on one plate
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Accommodation's Reply
08 Sep 2025
Hi, we apologize for the inconvenience during your stay at our hotel. We will evaluate our facilities again in the future. Thank you for your feedback.
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F***m
10.0
/10
Reviewed 52 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
12 Aug 2025
Thank you, sis, I look forward to your next visit. Stay healthy, sis.
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c***r
8.6
/10
Reviewed 52 week(s) ago
Ok, strategic location, spacious room not cramped, large bathroom.
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1 people find it helpful
Accommodation's Reply
12 Aug 2025
Thank you, sis, I look forward to your next visit. Stay healthy, sis.
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aT
adrianz T.
5.8
/10
Reviewed 59 week(s) ago
The room was very bad, the AC was not cold and dirty, the pillows smelled.
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Accommodation's Reply
24 Jun 2025
Hi sis, thank you for your input, we will pay more attention in the future, sorry for the inconvenience.
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C***s
Business
6.9
/10
Reviewed 65 week(s) ago
One of the old hotels in the city.
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Accommodation's Reply
12 Aug 2025
Thank you, sis, I look forward to your next visit. Stay healthy, sis.
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r***a
7.8
/10
Reviewed 72 week(s) ago
The room was damp, the lift didn't work so you had to take the stairs, the atmosphere was spooky and no one stayed there.
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Accommodation's Reply
24 Mar 2025
Okay, thank you for the correction, sis. We will fix it as best we can.
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J***n
10.0
/10
Reviewed 73 week(s) ago
nice and steady, very good location, safe and comfortable
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Accommodation's Reply
24 Mar 2025
Thank you, sis. I look forward to your next visit. Stay healthy, sis.
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A***n
Business
6.5
/10
Reviewed 81 week(s) ago
for the room is not good and a bit smelly of insects, especially on the 3rd floor. and for breakfast there is only heavy food and coffee tea. unfortunately for dessert & snacks there is no. thanks
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Accommodation's Reply
22 Jan 2025
Thank you for your criticism and suggestions. We apologize for the inconvenience, sir. We will pay more attention, sir.
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F***y
Business
6.8
/10
Reviewed 83 week(s) ago
Old building, damp, broken bathroom door, many sides of the building are damaged but it looks like they are going to be renovated. Hopefully it can be better. The room used by other guests has not been cleaned yet, it was immediately given to me. I complained and was immediately given another room, fortunately the staff was friendly & responsive.
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Accommodation's Reply
22 Jan 2025
Thank you for your criticism and suggestions. We apologize for the inconvenience, sir. We will pay more attention, sir.
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A***l
5.7
/10
Reviewed 99 week(s) ago
It's uncomfortable, there's a lot of noise and dirt in the middle of the night.
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1 people find it helpful
Accommodation's Reply
27 Sep 2024
Thank you for your criticism and suggestions. We apologize for the inconvenience, sir. We will pay more attention, sir.