Dear Ms./Mrs. Thika, This is a brief message from Maiko Makassar Hotel. Thank you for your review. We are pleased to hear that our three-meal-a-day service made your stay comfortable. We hope to welcome you back again in the future. Sincerely, Customer Relations Manager

Hello, Hani! This is Hotel Makasa Maiko. We extend our warmest greetings to you. Thank you so much for choosing Hotel Maiko. We are delighted that you were satisfied with our services, including the spacious and clean rooms and bathrooms, as well as the three meals a day. Your children also enjoyed your stay very much, and we hope to welcome you again on your next visit. Your valuable feedback encourages us to improve our services in the future. We look forward to welcoming you and your family back again. Customer Relations Manager

Dear Ms./Mrs. Asriamal, Sincerely yours, from Maiko Makassar Hotel. Thank you for taking the time to provide such detailed feedback. We apologize for any inconvenience you may have experienced regarding parking, particularly during check-out time and when the shopping mall entrance is closed. We greatly appreciate your suggestions regarding the need for a dedicated hotel parking area, a more direct access route from the parking lot to the hotel lobby, and easier access in case of emergencies. We have noted all your suggestions and forwarded them to management for evaluation and consideration in improving our facilities and guest comfort in the future. We hope that despite these challenges, you will continue to give us the opportunity to welcome you back for an even better experience. Sincerely, Customer Relations Manager

Dear Mr. D*n, This is Maiko Makassar Hotel. Thank you for taking the time to write a review. We are delighted that you were satisfied with the friendly service from our staff. However, we apologize for the inconvenience caused by the delay in delivering the iron. We will forward your valuable feedback to the relevant department and use it to improve our services in the future. We look forward to welcoming you again. All of our staff hope to serve you even better in the future. Customer Relations Manager

Dear Ms. L*a, Myko Hotel Makassar would like to express our gratitude for your review. We are pleased to hear that the direct access to the shopping mall provided convenience and satisfaction during your stay. We hope your experience was pleasant and we look forward to welcoming you back in the future. Sincerely, Customer Relations Manager

Dear Ms./Mrs. Isyalindra F.U.A., This is a message of our sincere regards from Maiko Makassar Hotel. Thank you for your review and for choosing our hotel as your family vacation destination. We are delighted to hear that you enjoyed your stay. We sincerely hope to welcome you and your family back again on your next visit. Sincerely, Customer Relations Manager

Dear Mr./Ms. G*t, Sincerely yours, from Maiko Makassar Hotel. Thank you for sharing your experience with us. We apologize for the inconvenience, particularly regarding the cleanliness of the restroom and the unpleasant odor. This did not reflect the comfort standards we strive for, and we have followed up with the relevant team to rectify the situation immediately. We are also saddened that the quality of the food served did not meet your expectations, especially the inconsistent taste. We greatly appreciate this feedback and have forwarded it to the Food and Beverage team for evaluation and future improvements. Your comments are crucial to us in improving the quality of our service and facilities. We hope to welcome you back in the future and provide you with an even better and more enjoyable stay. Sincerely, Customer Relations Manager

Dear Ms. Oshin C., From Maiko Makassar Hotel: Thank you for your review. We are pleased to hear that you were satisfied with your overall stay. For your information, hot water, coffee, and tea are available in the room, kept in the drawer under the TV for your convenience. We hope this information is helpful for your next stay, and we look forward to welcoming you back again. Sincerely, Customer Relations Manager

Dear Mr./Ms. s*n., Sincerely yours, from Maiko Makassar Hotel. Thank you for your positive review. We are delighted to hear that you enjoyed our diverse menu and the service from our team. Your satisfaction motivates us to continue providing the best possible stay experience. We look forward to welcoming you again. Sincerely, Customer Relations Manager

Dear Ms. Debbie S.M., Sincerely yours, from Maiko Makassar Hotel, Thank you very much for your review and feedback. We are delighted to know that you enjoyed your stay with us and chose our hotel as your first choice when visiting Makassar. We hope to welcome you back again in the future. Sincerely, Customer Relations Manager

Dear Mr./Ms. L*i, Myko Makassar Hotel extends its deepest respects and gratitude for choosing our hotel for your stay in Makassar. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the future. Sincerely, Customer Relations Manager

Dear Mr./Ms. Arnie E.M., This is a message from Maiko Makassar Hotel. Thank you for your review and feedback regarding your dining experience. We apologize for any inconvenience you may have experienced during a busy time in the restaurant. Your feedback is invaluable and we will take it into consideration to improve the comfort and service for all our guests. We hope to welcome you back again with an even better experience. Sincerely, Customer Relations Manager

Dear Mr. Rezki R., from Maiko Makassar Hotel, Thank you for your positive review. We are delighted to hear that our team was able to provide quick and friendly service, making your stay a memorable experience. We hope to welcome you back on your next stay. Sincerely, Customer Relations Manager