Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you enjoyed our great location and the convenience it offers. We also appreciate your honest feedback regarding the room. Please be assured that we have taken your comments into consideration and have followed up with our Housekeeping and Engineering teams to review room conditions and identify any areas that require improvement. We are continuously carrying out maintenance and improvements to ensure our rooms remain comfortable and well maintained. We hope to have the opportunity to welcome you back and provide you with an improved room experience on your next stay. Warm regards, Gusti Cayaningrat General Manager

Dear valuable Guest, Thank you very much for your wonderful 10/10 rating and for choosing Aston Canggu Beach Resort. We are delighted to hear that you found our hotel comfortable and that you enjoyed the friendly service provided by our team. Your kind feedback is a great encouragement for all of us to continue providing warm and attentive hospitality to every guest. Thank you once again for your support. We look forward to welcoming you back to Aston Canggu Beach Resort for another enjoyable stay. Warm regards, Gusti Cayaningrat General Manager

Dear Mr. Susan R., From Aston Canggu Beach Resort, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service and assistance our team provided during your stay. Such positive reviews are an encouragement to our entire team to continue providing the best service to all our guests. Thank you again for your trust and support. We hope to welcome you back to Aston Canggu Beach Resort in the future. Sincerely, Gusti Jayaningrat, General Manager

Dear Awin M., Warm greetings from Aston Canggu Beach Resort. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed the spacious, comfortable, and beautifully designed room. It is wonderful to know that the balcony provided a relaxing space where you could enjoy the atmosphere during your stay. We are also pleased that you enjoyed our breakfast selection, featuring a variety of local and international dishes, as well as our rooftop swimming pool with its beautiful sea view. Knowing that our location allowed you easy access to the beach, cafés, and restaurants makes us very happy. Your kind feedback is truly appreciated and serves as great motivation for our team to continue delivering memorable experiences for all our guests. Thank you once again for your support. We look forward to welcoming you back again for another enjoyable stay at Aston Canggu Beach Resort. Warm regards, Gusti Cayaningrat General Manager

Dear Filia, Warm greetings from Aston Canggu Beach Resort. Thank you very much for your perfect review and for choosing to stay with us. We are delighted to hear that you were very happy with your stay and that you found your room clean, spacious, and comfortable. It is also wonderful to know that you enjoyed the welcome drink and snacks prepared for your arrival. Your kind words about our friendly service and strategic location mean a great deal to us. We are pleased that our proximity to the beach, cafes, and local attractions helped make your stay even more enjoyable. Thank you once again for your thoughtful feedback and perfect rating. We truly appreciate your support and look forward to welcoming you back again for another memorable stay at Aston Canggu Beach Resort. Warm regards, Gusti Cayaningrat General Manager

Dear Kera M., Warm greetings from Aston Canggu Beach Resort. Thank you for taking the time to share your feedback and for choosing to stay with us. We are pleased to know that you enjoyed our central location and the convenience of being just a short distance from the beach and many of Canggu’s popular attractions. At the same time, we understand your preference for a quieter and more secluded environment. As our hotel is located in the heart of Canggu, one of Bali’s most vibrant tourism and lifestyle destinations, the surrounding area can be lively and active throughout the day and evening. While many guests appreciate this convenience and atmosphere, we understand that it may not suit every travel style. We truly appreciate your honest feedback, as it helps future travelers better understand the unique character of the area and assists us in continuously improving our guest experience. Thank you once again for staying with us. We hope to have the opportunity to welcome you back in the future. Warm regards, Gusti Cayaningrat General Manager

Dear Valued Guest, Warm greetings from Aston Canggu Beach Resort. Thank you very much for your rating and review. We are delighted to hear that you enjoyed your stay and the friendly service from our hotel staff. Your positive feedback is an encouragement to our entire team to continue providing the best service to all our guests. Thank you again for your support. We hope to welcome you back to Aston Canggu Beach Resort soon for an even more memorable stay. Sincerely, Gusti Jayaningrat, General Manager

Dear Maria, Warm greetings from Aston Canggu Beach Resort. Thank you for taking the time to share your detailed feedback and for choosing to stay with us. We are truly pleased to hear that you enjoyed the comfort of our room, especially the bed setup and overall service. It’s also great to know that you found our facilities convenient, including the basement parking and our room service with special discount. Your kind words about our service mean a lot to us. On the other hand, we sincerely apologize for the inconvenience you experienced regarding the room view and privacy, as well as the noise from the adjacent room. Please rest assured that we have taken note of your feedback and are currently working with our team to improve soundproofing and enhance guest comfort. Your input is very valuable for us to continue improving. Additionally, as you may have noticed, Canggu is a lively and popular destination with many bars and beach clubs nearby, where guests and tourists often spend their evenings. However, we are continuously doing our best to ensure our in-house guests can still enjoy a comfortable and restful stay. Thank you once again for your honest feedback. We truly hope to welcome you back again for an even better experience in the future. Warm regards, Gusti Cayaningrat General Manager

Dear Mr. Herman, Thank you so much for your perfect rating. We are delighted to hear that you enjoyed our clean and spacious room and that it made your stay even better. Your support means a lot to us and motivates us to continue striving to provide the best service. We hope to welcome you back again. Sincerely, Gusti Kayaningrat, General Manager

Dear Oei W. A. M., Warm greetings from our team, and thank you for sharing your wonderful feedback. We are truly pleased to hear that you had a positive experience with our breakfast room staff. Your kind words about their attentiveness and responsiveness mean a great deal to us. We will certainly share your compliments with the team, as it will motivate them to continue delivering genuine and personalized service to every guest. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable leisure trip in the future. Warm regards, Gusti Cayaningrat General Manager

Dear Debora C. S., Warm greetings from Aston Canggu Beach Resort. Thank you very much for your perfect rating and wonderful review. We are truly delighted to know that you had such a great experience during your stay with us. Your special appreciation for Yogik and all of our staff is sincerely valued. We will be happy to share your kind words with Yogik as recognition for his excellent work. Thank you for choosing Aston Canggu Beach Resort. We very much look forward to welcoming you back again in the future. Best regards, Gusti Cayaningrat General Manager

Dear Valuable Guest, Thank you very much for sharing your feedback following your stay with us from 09 to 10 December 2025. We are pleased to hear that you found our hotel and location to be good, and that you consider Aston Canggu Beach Resort a nice option for a holiday with good value for money. Your kind comment is truly appreciated. We hope to have the pleasure of welcoming you back again in the near future. Warm Regards, Gusti Cayaningrat General Manager

Dear Mr. Fandy Tjiu, Thank you very much for your great score and wonderful comment. We are delighted to know that you enjoyed our facilities and found them to be amazing and affordable. We truly appreciate your support and hope to welcome you back again soon. Warm Regards, Gusti Cayaningrat General Manager

Dear Ibu Yuyun, Thank you for your kind feedback. We are very pleased to know that you found our hotel comfortable, clean, with good service and a strategic location. We look forward to welcoming you back again soon. Warm regards, Gusti Cayaningrat General Manager

Dear Rahmat, Thank you for your kind words. We are glad that you felt warmly welcomed and experienced our friendly service. We hope to see you again soon. Warm regards, Gusti Cayaningrat General Manager

Dear Ms. Maya, Thank you for taking the time to share your feedback with us. We truly appreciate your constructive comments regarding your recent stay. Please allow me to sincerely apologize for the inconvenience caused by mosquitoes during your visit. To address this, we have already applied abate (mosquito control treatment) in the pool area and in several catchment wells around the property. Our pest control team has also been instructed to carry out preventive actions, including draining stagnant water, to ensure a more comfortable environment for our guests. Regarding the food, we have taken note of your comments and will be reviewing our menu selections. We are also planning to update with new menu options to enhance your dining experience. Thank you once again for your valuable feedback. We look forward to welcoming you back to Aston Canggu Beach Resort with improved comfort and service. Warm Regards, Gusti Cayaningrat General Manager

Dear Mr. Mohd Fahmi Bin Kamaruzaman, Thank you very much for sharing your wonderful review. We are glad to know that you enjoyed your stay, especially our spacious and clean rooms, friendly staff, and the hotel’s convenient location just a short walk to the beach and sunset spot. We truly appreciate your kind understanding regarding the lively atmosphere of Canggu as one of Bali’s most popular party destinations. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay. Warm regards, Gusti Cayaningrat General Manager

Dear Ms. Lucy, Thank you for your time in providing a review. After we confirmed it directly with you, we understand that the comment was intended for the hotel where you stayed before arriving at Aston Canggu Beach Resort. We respectfully request that you delete the review if you wish to avoid misunderstandings for other prospective guests. If you feel comfortable during your stay with us, we would also greatly appreciate it if you would be willing to provide a special review for Aston Canggu Beach Resort. Once again, we thank you for your understanding and attention. We look forward to welcoming you back in the future. Warm Regards, Gusti Cayaningrat. General Manager

Dear Ms. Lisa, Thank you for choosing Aston Canggu Beach Resort for your recent visit and for taking the time to share your review. We are pleased to know that you enjoyed our location close to the beach and the cleanliness and spaciousness of our rooms. Although some of our rooms do not have direct beach views, we always strive to provide the best comfort for each guest. We look forward to welcoming you back soon and providing an even more memorable experience. Warm regards, Gusti Cayaningrat. General Manager

Dear Ms. Noviana, Thank you for choosing to stay with us at Aston Canggu Beach Resort and for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the noise during your first night. While our location in the heart of Canggu offers easy access to the beach, popular cafes, and nightlife, we understand it may not suit everyone’s preference—especially those seeking a quieter stay. We’re glad our team was able to assist you by relocating you to a more peaceful room, and we appreciate your kind words regarding our staff, cleanliness, and comfortable bed. Your comments are truly valuable, and we will continue working to balance the vibrant surroundings of Canggu with the comfort of our guests. Should you return to Bali in the future, please do not hesitate to reach out to us directly so we can recommend the best room type for a more relaxing experience. Warm regards, Gusti Cayaningrat General Manager