Good, friendly service, next time I will stay here again

Overall everything is good, close to Sarinah and Tanah Abang shopping center, also close to Tamcit.

The hotel staff is friendly, and the location is strategically located near Sarinah, Sabang. The rooms are okay.

The WiFi is not very fast and there is often no internet connection.

The location is extremely strategic. The rooms are quite comfortable, for the price. Check-in took a while (possibly because there was an event going on). I can't review the food because I didn't get the breakfast package. Overall, I'd probably stay there again, given its proximity to everything.

Very helpful, good and friendly service.

Strategic location, to improve the Wi-Fi network in the room, the signal is strengthened again.

The hotel is clean, nice and close to everywhere, but unfortunately there was a problem with the room key yesterday.

For 1.2 million, I expected more. Check-in was slow, and the lobby was cramped at the time because the AC was still being serviced. As for the room, the hot water in the bathroom took a long time to turn on. I had to wait more than 4 minutes for it to flow. Otherwise, it was okay.

The AC is noisy. The electrical panel cover fell off because it wasn't properly installed.

A very extraordinary experience even though I only stayed for 1 night, the reception staff were very friendly, the room was clean, the AC was very cold, the TV was a smart TV, you could soak in hot water or take a ball in the jacuzzi while watching, there were games, cards and puzzles in the room, but the wifi also often disappeared, the only downside was that you only got a small bottle of drinking water, I called the reception but no one responded

Friendly but too slow for handle everything

The hotel staff is friendly and the service is excellent. It's strategically located near Bundaran HI and close to the MRT and Transjakarta.

only one lift, accommodation is difficult to get up and down

The location of the hotel is strategic, and the staff are all friendly as usual. However, the cleanliness of the rooms and bathrooms can be improved. Can find hairs on the floor and stains on the toilet bowls. Overall, it is a good place to stay :)

The room's AC wasn't cooling despite the hotel staff's notification. The refrigerator wasn't working. Room 1206.

Friendly, clean, comfortable, quiet, top!

I checked in and went straight to the room but there were no towels, no mats, no hair dryer, the room also had a bad smell. I called the receptionist saying there were no towels and mats and I also wanted a hair dryer, because I wanted to go out again so I called again and said for towels, mats and hair dryers to go straight to the room because I wanted to go. After almost 3 hours I left and came back, my room still had no towels etc. I called again, they said yes, wait a moment, it will be delivered soon. I waited for half an hour without any, finally I went downstairs to ask for towels etc. and it took so long, how could the receptionist say "wait a minute ma'am, we'll get the towels from another room first" what?! Then the towels etc. were delivered to me in the lobby, I took the towels etc. to my room myself, Then after taking a shower I went back to the hotel it was already midnight and the hair dryer was no longer in my room. They just took it and went into my room. Worse, when I asked why, "it's hotel policy ma'am, hair dryers can only be borrowed for 1 hour". This hotel management is truly terrible. Remember, I will never stay here again. I pay to get the appropriate facilities, enjoy and be happy, not to get a bad experience like the one I got here.

Many facilities are not functioning, windows are not cleaned, the elevator walls are dirty, the lobby, elevator and along the corridor are hot. The floor is dull and looks like it has not been mopped. Promotional images on social media are not appropriate. And hopefully input for the hotel.

The staff service is not very responsive, the lobby phone is never answered, the package sent to the hotel was lost even though it had been received by security, the bathroom drain is small so it flooded first, there is no foot mat in the bathroom,