Zamrud Resort Palu

Explore Zamrud Resort Palu
8.1
Very Good
From 140 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.0

Service and Facilites

7.9

People often mention about Zamrud Resort Palu
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Distance to City Center (1)
Family Friendly (1)
Room Space (1)
Bathroom (1)
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Traveler Reviews Zamrud Resort Palu

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40
Customer reviews
M***d
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10.0
/10
Reviewed 67 week(s) ago
The atmosphere is very comfortable, first experience.
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Yuliana
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Leisure
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8.5
/10
Reviewed 71 week(s) ago
The staff was very friendly, the hotel so comfortable.
1 people find it helpful
Narsima A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 193 week(s) ago
Stay away from zamrud. Its a bad joke. I booked online paying IDR 550,000. The hotel has a board at the gate announcing the room @IDR 319000! Same superior room. No sink, no tap! You brush your teeth in the shower overhead. Small dingy mosquito infested room. They had charged me for even breakfast, but I got a box with a handfull of rice and Rotten, yes, Rotten stinking piece of chicken and red coloured sauce. They didn't even provide coffee. No blanket on the bed. The staff have no idea what is “hospitality business “!
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3 people find it helpful
AFWAN
icon-origin-TRAVELOKA
9.7
/10
Reviewed 251 week(s) ago
Near the mosque, near the beach and near places to eat.
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Decky M.
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6.0
/10
Reviewed 291 week(s) ago
In the room there are lots of mosquitoes and the ac remote is broken.
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1 people find it helpful
MUNZIR
icon-origin-TRAVELOKA
6.0
/10
Reviewed 292 week(s) ago
Dirty room walls. The sheets, bed covers and pillows are dirty and itchy, towels are not clean, there is no sink. When checking in and checking out, the receptionist clerk is not on standby. The hotel atmosphere is quite comfortable, beautiful and calm.
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2 people find it helpful
Trianto
icon-origin-TRAVELOKA
6.0
/10
Reviewed 323 week(s) ago
The place is good, but there are no tissues in the room, so you have to buy it outside again. Please prepare the tissue
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3 people find it helpful
AFWAN
icon-origin-TRAVELOKA
9.1
/10
Reviewed 347 week(s) ago
Near mosque and cheap, also near for mini market, sea and foods and meals.
1 people find it helpful
Aspar
icon-origin-TRAVELOKA
6.2
/10
Reviewed 352 week(s) ago
Electricity always goes out, there is no sink and it's very quiet.
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Ovilia F. D.
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Business
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5.4
/10
Reviewed 365 week(s) ago
Not according to the room order and the service is less satisfying.
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1 people find it helpful
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Fernando
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Business
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6.0
/10
Reviewed 366 week(s) ago
The water smells guys, only one plug in the room.
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1 people find it helpful
Pendi N.
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6.0
/10
Reviewed 373 week(s) ago
In front of the courtyard room is very noisy, there is a celebration event. Annoying guests.
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1 people find it helpful
Mulia Riski
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Romantic
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8.5
/10
Reviewed 374 week(s) ago
AC is not cold, service is good.
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1 people find it helpful
budiarto k.
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Business
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8.8
/10
Reviewed 393 week(s) ago
Nice rooms, location, decent food, less generally pleasant
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Munawwarah
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Family
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6.5
/10
Reviewed 394 week(s) ago
I ordered a deluxe room, but given a standard. Is that so if you pay at the hotel. Anyway, a little disappointed. If it's standard, the payment must also be standard. Likewise, deluxe kalp.
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1 people find it helpful
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Mustika A.
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Business
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6.0
/10
Reviewed 425 week(s) ago
Good location, many food vendors around and close to the beach, but maybe still new so the service is not too good but maybe it can still be improved.
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Arnova R.
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Family
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10.0
/10
Reviewed 430 week(s) ago
Emerald services are getting better. Top hotel anyway.
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1 people find it helpful
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Rocky H.
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Romantic
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4.8
/10
Reviewed 432 week(s) ago
The bed linen and bed cover were not washed clean so we who were sleeping were itching, the bathroom was smelly.
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1 people find it helpful
Gittie Agustin Putri
icon-Business
Business
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6.1
/10
Reviewed 441 week(s) ago
Lots of mosquitoes. The bathroom was also less clean. But the view is pretty good because of the beach.
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Mohammad W. B. S.
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Romantic
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6.0
/10
Reviewed 441 week(s) ago
Just for a hotel with a 4 star, the lack does not have a fridge (fridge) and a rather smelly toilet
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