Dear Guest, Kriya Laksana Hotel is delighted to welcome you as our guest. Thank you for taking the time to write a review. We were very surprised to read your experience and apologize for any inconvenience you experienced. The cleanliness and comfort of our guests are our top priority. We regret that you did not inform us of this issue while you were still at the hotel, as our team is available 24/7 to take immediate action, such as inspecting your room. If the issue was found to be true, we would certainly move you to another room. We always strive to ensure that our rooms, services, and breakfasts are memorable for all our guests. We hope to welcome you again at Kriya Laksana Hotel. Sincerely, and thank you for your visit.