Urbanest Inn House TB Simatupang

Explore Urbanest Inn House TB Simatupang
8.3
Very Good
From 3,076 reviews
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Cleanliness

8.5

Room Comfort

8.4

Meal

7.7

Location

8.3

Service and Facilites

8.2

People often mention about Urbanest Inn House TB Simatupang
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Ambiance (21)
Surroundings (18)
Bedroom (18)
Accessibility (17)
Room Space (17)
Bathroom (17)
Distance to City Center (16)
Staff Friendliness (16)
Hotel Area (16)
Family Friendly (14)
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Traveler Reviews Urbanest Inn House TB Simatupang

Number of reviews per page
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40
Customer reviews
Dieno
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is comfortable, but it's a little small, even if you want to pray, the space is cramped, you have to go to the prayer room on the 2nd floor, and at dawn, the elevator is out of order.
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Accommodation's Reply
07 Jan 2026
Hello, thank you very much for your review. We are glad you were satisfied with our room and appreciate your feedback regarding room size, prayer facilities, and the use of the elevator in the morning. We will take this feedback into consideration to improve the quality of our service and the comfort of all our guests. We hope to welcome you back again in the future for an even better experience. Sincerely, The Management Team, Urbanest Inn House TB Simatupang
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V***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 3 week(s) ago
The ambiance and rooms are comfortable and clean. There's a pantry with a microwave, water dispenser, and stovetop, but no utensils, not even coffee cups. The minimalist rooms lack basic amenities like tea, coffee, glasses, and a water boiler, and they're limited in size for prayer. There's a prayer room on the second floor. Entry is by self-opening gate, and the breakfast menu is very simple: bananas, tea/coffee, and sandwiches.
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Accommodation's Reply
07 Jan 2026
Dear Mr./Ms./Mrs./..., Thank you very much for your detailed review. We are delighted to hear that you found the room comfortable and clean, and that you used the kitchenette. We appreciate your feedback regarding the basic amenities in the room, the prayer area, the entrance, and the breakfast menu. We will focus on improving the quality of our service and guest comfort. We hope to welcome you back in the future for an even more pleasant stay. Sincerely, The Management Team, Urbanest Inn House tb simatupang
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z***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is helpful, the atmosphere is comfortable, even though it is close to the main road, it is still comfortable and quiet.
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1 people find it helpful
Accommodation's Reply
17 Dec 2025
Hello Kak, Thank you so much for your review! We are delighted to hear that you were impressed with the friendly staff, warm and peaceful atmosphere, despite being near the main road. Your compliments mean a lot to us. Sincerely, The Management Team, Urbanest Inn Home, TB Simatupang
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LUKY C. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Even though the breakfast is simple, it has Indonesian taste.
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Accommodation's Reply
17 Dec 2025
Hello Kak, Thank you so much for your review! We are delighted to hear that you continue to enjoy our Indonesian-inspired breakfast. Your feedback is invaluable to us in our efforts to maintain and improve the quality of our service. Sincerely, The Management Team, Urbanest Inn House, TB Simatupang
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oddy r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
good time and hotel review
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Accommodation's Reply
17 Dec 2025
Hello Kak, Thank you so much for your review! We are delighted to hear that you enjoyed your stay at Urbanest Inn House TB Simatupang. Your compliments mean a lot to us. Sincerely, The Management, Urbanest Inn House TB Simatupang
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o***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
good for the family, nice and comfortable
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Hi Sis, Thank you so much for your review of Urbanest Inn House TB Simatupang. We are so glad to hear that your stay with your family was comfortable and enjoyable. We hope you will always choose this hotel when visiting TB Simatupang. See you again soon, Sis! Best regards, Urbanest Inn House TB Simatupang Management
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G***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The hotel staff was very friendly, and there was a microwave, stove, and refrigerator in the pantry near the pool, so you could cook your own meals. There were three gyms on the rooftop on the third floor. However, breakfast started late at 7.
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Accommodation's Reply
14 Nov 2025
Hi Sis, Thank you for taking the time to share your experience staying at Urbanest Inn House TB Simatupang. We are so glad that you found the kitchen and fitness room helpful, as well as the friendly service from our team. Regarding your breakfast time, this is very meaningful and we will pass it on to the relevant team for future improvements. We look forward to welcoming you back on your next visit! Best regards, Urbanest Inn House TB Simatupang Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
provided breakfast voucher. breakfast menu only includes vegetable pumpkin and half an egg. can only take one of tea or coffee. no water provided. if you want water you have to buy it again
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1 people find it helpful
Accommodation's Reply
14 Nov 2025
Hello, Thank you for sharing your experience with the breakfast service at Urbanest Inn House TB Simatupang. We apologize for any inconvenience this may have caused, such as the limited food selection or limited beverages. Your feedback is very important to us and we will take your feedback into consideration to improve the quality of our breakfast to meet the expectations of all our guests. Best regards, Urbanest Inn House TB Simatupang Management
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly, and there's an elevator, making it easier to get to rooms upstairs. The hotel has a cool atmosphere.
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Accommodation's Reply
16 Oct 2025
Hi sister, Thank you so much for sharing your experience at Urbanest Inn House tb simatupang 🌟 We are glad that you were satisfied with the friendly staff, elevator facilities and cool atmosphere of the hotel. We sincerely hope to welcome you back again next time! Best regards, Urbanest Inn House tb simatupang Management
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T***y
icon-origin-TRAVELOKA
5.4
/10
Reviewed 18 week(s) ago
I've only ever ordered a room with breakfast, asked for breakfast to be served earlier but they were very stiff, couldn't do it, couldn't bargain... in the end I didn't get breakfast, other hotels do it even though it's just bread and boiled eggs, the bathroom has lots of brown moss (pool view room), hard mattress
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Hello, Thank you for sharing your experience staying at Urbanest Inn House TB Simatupang. We apologize for the inconvenience regarding the early breakfast request that we were unable to accommodate. This feedback will be used by our team to evaluate and be more flexible in serving our guests' needs. Regarding the condition of the bathroom and the comfort of the bed, we also apologize and will immediately check and make improvements for future improvements. We greatly appreciate this review as a basis for improvement, and look forward to welcoming you back for a more enjoyable stay. Warm regards, Management of Urbanest Inn House TB Simatupang
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Recommended for a hotel at that price
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you very much for your recommendation of Urbanest Inn House. We're glad to hear that your stay lived up to your expectations. Best regards, Urbanest Inn House Management, TB Simatupang
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Friendly, clean, and complete facilities.
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you for your review. We're pleased to hear that the service, cleanliness, and facilities at Urbanest Inn House made your stay enjoyable. Best regards, Urbanest Inn House Management, TB Simatupang
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Muhammad K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The most worthwhile choice if there is an event in the TB Simatupang area
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1 people find it helpful
Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you so much for sharing your positive experience. We are very happy to know that Urbanest Inn House TB Simatupang can be a worthwhile and comfortable choice for you when you have events around the Simatupang area. Warm regards, Management of Urbanest Inn House TB Simatupang
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B***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The place is comfortable and makes you feel at home, so it is recommended when working in Jakarta.
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you very much for your positive review. We are delighted to learn that Urbanest Inn House TB Simatupang is a comfortable and welcoming place to stay, making it a great choice for those working in Jakarta. We hope to continue providing you with a pleasant stay on your next visit. Best regards, Urbanest Inn House TB Simatupang Management
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M***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel staff is friendly and nice, the service is good, and the cleanliness is also good.
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Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you very much for your review. We are happy to hear that the staff, service, and cleanliness at Urbanest Inn House TB Simatupang provided a good stay for you. We will continue to strive to maintain the quality of service so that every visit is always enjoyable. Warm regards, Management of Urbanest Inn House TB Simatupang
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 26 week(s) ago
The place is very homey. However, the room size is very small, not according to what was ordered. I didn't complain because I checked in at 11 pm with my child. So I was too lazy to complain. The bathroom also smells (damp). Lots of mosquitoes 🙏🏼
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Accommodation's Reply
22 Sep 2025
Hello, Thank you for sharing your experience staying at Urbanest Inn House TB Simatupang. We apologize for any inconvenience related to the room size, bathroom condition, and the presence of mosquitoes. This feedback is very meaningful and will be immediately addressed by our team so that we can improve in the future. We hope to welcome you back for a more comfortable stay. Warm regards, Urbanest Inn House TB Simatupang Management
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o***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
good for working during staycation
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you for sharing your experience. We're glad to hear that Urbanest Inn House TB Simatupang is a great place for both work and a staycation. We look forward to your next visit for another comfortable stay. Warm regards, Urbanest Inn House TB Simatupang Management
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n***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
ok everything is cool, from the facilities, rooms and directions listed in all rooms are very helpful top
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Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you very much for your review. We're delighted to hear that you found the facilities, rooms, and directions provided in each room helpful and made your stay more enjoyable. We look forward to welcoming you back for another comfortable stay. Warm regards, Management of Urbanest Inn House TB Simatupang
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R***d
icon-origin-TRAVELOKA
6.2
/10
Reviewed 44 week(s) ago
Room service, cleanliness, and food menu service do not match the price.
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2 people find it helpful
Accommodation's Reply
22 Sep 2025
Hello, Thank you for sharing your experience staying at Urbanest Inn House TB Simatupang. We apologize if the room service, cleanliness, and food menu did not meet your expectations. Your feedback is very important to us and will be taken into consideration to improve the quality of service and guest comfort in the future. We hope to welcome you back for a more satisfying stay. Warm regards, Management of Urbanest Inn House TB Simatupang
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H***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Friendly staff. Clean room. Comfortable location, not noisy, and delicious breakfast. Parking is also spacious. Check in is fast and not difficult, so is check out.
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Accommodation's Reply
22 Sep 2025
Hi Sis, Thank you very much for your review. We are delighted to hear that you enjoyed the friendly staff, the cleanliness of the room, the convenient location, the breakfast, the parking facilities, and the check-in/check-out process at Urbanest Inn House TB Simatupang. We look forward to your next visit for another pleasant stay. Warm regards, Management of Urbanest Inn House TB Simatupang
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Number of reviews per page
20
40