KA
Kiếm A. N.
Staycation
8.5
/10
Reviewed 2 week(s) ago
Everything was acceptable. If there's one suggestion to make the hotel more appealing, it's the reception department. The reception staff seems overloaded, leading to fatigue, which negatively impacts their attitude and demeanor when interacting with guests. You should pay more attention to and strengthen this department so that the staff work with more energy, enthusiasm, warmth, and cheerfulness. Thank you.
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