Overall Ratings & Reviews Bac Nam I Hotel

Traveloka (110)
Other sources (8)
8.1
Very Good
From 110 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

8.0

Location

7.9

Service and Facilites

7.9

People often mention about Bac Nam I Hotel
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Room Space (9)
Bathroom (8)
Staff Friendliness (6)
Check-in/out Time (6)
Distance to City Center (5)
Surroundings (4)
Accessibility (4)
Family Friendly (4)
Soundproof (4)
Bedroom (4)
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Traveler Reviews Bac Nam I Hotel

Number of reviews per page
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40
Customer reviews
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
The restrooms were in poor condition, with mosquitoes and cockroaches. The staff were a bit stiff and unfriendly. My family had a bad experience and probably won't come again.
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D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.0
/10
Reviewed 9 week(s) ago
If you're assigned room 200a by the staff, you should ask to change it. The air conditioning controls in that room are unusable; you can only turn it on and off using a switch, and you can't adjust the temperature. The heating and cooling are also unusable. On the plus side, it's cheaper, and the staff allows you to check in an hour early for free.
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1 people find it helpful
T***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Located near the central bus station in Da Nang, but a bit far from the city center and tourist attractions, so consider this when making your choice. The surrounding area is quiet, the hotel/guesthouse is reasonably priced, clean, has an elevator, air conditioning, hot water, is comfortable to stay in, the staff are lovely, and there is someone on duty 24/7. Overall, it's good.
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Extremely airy, but the shower head is broken and has no place to fix it, but overall it's okay.
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Đ***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
The hotel was generally okay.
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1 people find it helpful
Á***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
The room is as pictured, clean, spacious toilet, has a window. However, there is no refrigerator, but it's okay because I don't need it much. Friendly support staff, quick response when calling the hotline.
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3 people find it helpful
K***i
icon-origin-TRAVELOKA
5.9
/10
Reviewed 57 week(s) ago
more like a motel than a hotel, no fridge, quite far from the city center
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Phượng P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
The food is plentiful and delicious, the staff is friendly and enthusiastic. The space is beautiful and clean, the cost is reasonable. It's a pity that we spent time exploring the surrounding areas and didn't have time to use the swimming pool. We will come back!
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4 people find it helpful
Linh
icon-origin-TRAVELOKA
5.6
/10
Reviewed 63 week(s) ago
Room smelled, checked in at 2pm, waited for more than 30 minutes for a room, the reason was because the previous guest had not checked out yet, the staff did not explain until after waiting for a long time, they answered the reason and just told us to wait, bad service
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5 people find it helpful
Diễm Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 63 week(s) ago
I booked 2 hotels in the morning, arrived in Da Nang at 4pm, the staff gave me a room and said that the other room was not ready yet, told my family to please wait for 1 hour and then the room would be ready, but after 1 hour, I went down to the reception to ask, the receptionist still replied that the room would be ready in 1 hour. As a result, I had to wait another 15 minutes (when I had strongly requested urgent room cleaning, because my family was very tired from Da Lat, asked if there was a vacant room, why didn't they let me in, the staff said that the guest's room was booked for tomorrow, so I had waited for more than 1 hour, why didn't they clean it for me first?). I was not very satisfied with the hotel's amenities, when there was no dryer, no refrigerator, no water (essential things that a hotel must have). I felt very inconvenient. And maybe the bedding was cleaned urgently so there was no time to wash and iron it, it looked quite dirty.
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1 people find it helpful
Ampe
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
Near the bus station, very convenient, airy and clean.
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2 people find it helpful
Nguyen T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 67 week(s) ago
I booked in advance on the app and when I arrived, the room was full of mosquitoes and looked like no one had been there for a long time. The bathroom door was rickety, couldn't be locked or latched. I asked the staff if I could change to another room and they said there were no more rooms available. I couldn't sleep all night because there were so many mosquitoes and the mattress had a lot of dust.
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4 people find it helpful
T***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 72 week(s) ago
I booked a room at 2pm but when I arrived, the hotel said the room had not been checked out and asked me to stay in another room. I didn't get to check in to the room I booked until 6pm. Too bad.
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4 people find it helpful
N***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 79 week(s) ago
The hotel is terrible, a scam, in general it's too bad, don't stay there, only stayed once and never stayed again.
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6 people find it helpful
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Nguyen T. P. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 115 week(s) ago
The room is clean, everyone should rent it
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4 people find it helpful
BUI T. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
Phòng rộng thoáng, nhưng hơi có mùi lúc mới vào. Nhân viên lễ tân cực nhiệt tình. Phòng tạm ổn thôi. Nhưng mình đã gia hạn ở thêm ngày vì nhân viên lễ tân, các cô dọn với tốt
8 people find it helpful
D***O
icon-origin-TRAVELOKA
5.3
/10
Reviewed 126 week(s) ago
I got a stuffy room, no windows, mosquitos in the room, yellow stained pillowcases, the hotel has 24/7 check-in, however I flew late and checked in around 11:30 pm, the hotel was closed so I had to ring the bell.
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7 people find it helpful
Võ Thuỷ
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 129 week(s) ago
Với tầm giá này thì 10₫ không có nhưng❤️
3 people find it helpful
Accommodation's Reply
07 May 2024
Thank you very much, lovely Ms. Thuy. See you next time I have the opportunity to visit your hotel more often.
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Ho Hai Thanh
icon-origin-TRAVELOKA
9.1
/10
Reviewed 134 week(s) ago
Phòng sạch sẽ, gọn gàng, đầy đủ thiết bị
7 people find it helpful
Accommodation's Reply
31 Mar 2024
Thank you very much for coming to experience the service. Thank you for your satisfaction and lovely comments. Wishing you much joy in life. See you later !
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triem n.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 137 week(s) ago
Phòng ốc tạm được
6 people find it helpful
Accommodation's Reply
10 Mar 2024
Thank you very much for coming, experiencing and sending comments about the hotel. Have a good day !!!
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