Over the 6 days I stayed at the hotel, I was really disappointed about the way the hotel served and it was very urgent ..
1. Our group has 5 rooms, the first day I come to live, the air conditioner does not work. So I had to move to another room, and my friend's room locked out the damaged balcony, while the balcony of 2 rooms connected to each other, it would cause the security of the lock zone to be damaged, so the room should be moved.
2. We spent the night until the 6th day, because of our work, our delegation went to the hotel for the whole day and at night to return to the hotel, when the hotel reception was announced that tomorrow, we would check out the room for another hotel. staying and Tan Tan said this group had booked the hotel for 1 month. We were very annoyed, why did we say that our group had to check out while we were staying and the Reception said our team went to another hotel to rent. And absolutely no support for any one expense,
Because we did not want to be noisily passing between the hotel and our group, we transferred the hotel.
But we are very annoyed and feel insulted when we are in the hotel and the hotel "chases" us, not letting us continue.
This is my feeling when I spent 6 days at Thai Binh 2 Hotel