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Traveler Reviews Summit Galleria Cebu
Number of reviews per page
20
20
40
40
Customer reviews
EA
Eva A. A.
10.0
/10
Reviewed 96 week(s) ago
We always love to stay here because of its access to Robinsons Galleria mall and of course because of its ambiance, friendly staff, and clean atmosphere.
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JD
Juliet D. T.
9.7
/10
Reviewed 127 week(s) ago
It was a nice stay in this Hotel! Super clean!
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Elizabeth delos Reyes
10.0
/10
Reviewed 135 week(s) ago
Excellent customer service! Thank you very much to all of you, especially to your manager who initiated to surprise my father on his birthday! My father was so happy! He had a blast! We'll be back there for sure! Excellent customer service!
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Vivian D.
10.0
/10
Reviewed 137 week(s) ago
The room is clean ang pleasant staff.
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Muhammad S.
9.7
/10
Reviewed 159 week(s) ago
Had a problem at the start, the key couldn't access the room, but it was helped quickly. The rest are not other complaints, no problems were found. The rooms are very spacious, the internet access is very good because the modem is in the room, the breakfast menu is varied, the hotel is in the same building as a mall, the hotel is also close to tourist sites around Cebu City. No regrets choosing this hotel. Highly recommended.
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Monaliza L. A.
9.4
/10
Reviewed 206 week(s) ago
Location is wonderful, breakfast is superb, room is spacious. What I don't like is how the front desk entertain us. The male officer told us to wait and he will just gvecthe card key to us but then to no avail and that prompted us to approach the front desk again after waitibg for too long. Over all stay was excellent.
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HB
Happy B.
10.0
/10
Reviewed 331 week(s) ago
Love this hotel. Would definitely stay there again, hopefully soon.
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AN
Aldwin N. A. T.
Family
9.1
/10
Reviewed 340 week(s) ago
The room is spacious and clean. The staff are courteous and helpful. The breakfast buffet is delicious. The only thing I find that needs improvement is the comfort rooms in the guest rooms lack doors which poses a problem of privacy if you are sharing the room with someone else.
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Junamie Saya Ang Palapar
9.7
/10
Reviewed 365 week(s) ago
Relaxing experience. Hotel within a mall. But the rooms are not soundproof.
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Marjorie Ann Sy
Romantic
6.2
/10
Reviewed 369 week(s) ago
The location was great but the service was bad. Hope they will improve it next time. The parking attendant was very rude. I suggest they provide the parking ticket upon check in. Poor customer service except for the bagger. He was an exception.
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LA
Luther A. O.
Family
8.5
/10
Reviewed 388 week(s) ago
amazing and have good food and also the location is convenient.
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cg
carmel g.
Backpacking
9.7
/10
Reviewed 389 week(s) ago
Room very spacious. Service was good. Food was the best.
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Dianne A.
Family
6.3
/10
Reviewed 392 week(s) ago
Worst wifi access of all the hotels I have ever checked in.
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WC
Wilson C.
8.4
/10
Reviewed 413 week(s) ago
The location of the hotel was great. Situated beside the mall. Near pier 1 going to bohol. Choices on their menu are quite expensive, such as a bottled water would cost you P120.
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JO
Jesus O. Y. M. I.
Family
5.7
/10
Reviewed 428 week(s) ago
The hotel room is very dirty and the receptionists are not helpful.
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Jaybe Trinidad
Family
9.1
/10
Reviewed 437 week(s) ago
Limited channels only on the cable television.
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Peter Phillipson
9.4
/10
Reviewed 447 week(s) ago
It’s a new hotel so sometimes it was hard for the taxis to realize they had to pick you up from the hotel not outside the mall. Nice breakfast, not massive but a good selection and everything was very tasty. The room was a good size and clean. Just make sure you don’t leave anything sweet out as we had some ants invade are room even on the 8th floor. Nice hotel with friendly staff and a reasonable price, we would stay again.
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HB
Harve B. A.
Family
8.3
/10
Reviewed 449 week(s) ago
Over all, we had a pleasant stay. Considering that they recently opened, there are still a lot of things to improve on.
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RC
Raul C.
Shopping and Culinary
8.4
/10
Reviewed 451 week(s) ago
Had trouble sleeping because no one fixed the AC console that has been constantly at 28 degrees. The lady who attended to me first said that she will just call the engineer, but the engineer never came. I called the front desk after an hour to follow up but to no avail. So much improvement needed there.