F***l
9.1
/10
Reviewed 1 week(s) ago
Recommended, clean, friendly, location near the mall.
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Infinity Hotel Jambi (Newly Renovated)
Explore Infinity Hotel Jambi (Newly Renovated)
Overall Ratings & Reviews Infinity Hotel Jambi (Newly Renovated)
Traveloka (3,660)
Other sources (3)
8.4
Very Good
From 3,660 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.4
People often mention about Infinity Hotel Jambi (Newly Renovated)
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Staff Friendliness (61)
Bedroom (61)
Distance to City Center (56)
Bathroom (50)
Ambiance (48)
Accessibility (44)
Room Space (41)
Family Friendly (40)
Hotel Area (40)
Surroundings (35)
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Traveler Reviews Infinity Hotel Jambi (Newly Renovated)
Number of reviews per page
20
40
Customer reviews
RA
Riski A. F.
10.0
/10
Reviewed 3 week(s) ago
Thank God, the service was excellent and friendly. The hotel environment was clean, and the rooms were clean too. Thank God, we received many amenities and bonuses.
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Verified Traveler
8.5
/10
Reviewed 3 week(s) ago
It's great, the security guards are friendly and caring. The receptionist is friendly, the service is satisfactory, and overall, it's satisfying.
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A***l
Business
9.7
/10
Reviewed 8 week(s) ago
This is my second stay here. The hotel is clean, the rooms are spacious, and the Wi-Fi is fast. It's a comfortable stay. Breakfast is on the top floor, so you can enjoy a view of the Batanghari River. The mall is right in front of it, so if you need anything, it's easy to walk.
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1 people find it helpful
Razita
9.4
/10
Reviewed 10 week(s) ago
Second time staying here, so far so good ❤️
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HB
Harly B.
10.0
/10
Reviewed 12 week(s) ago
Friendly service, clean rooms, and beautiful views. Perfect for a relaxing break.
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Sulaeman
10.0
/10
Reviewed 16 week(s) ago
Great, friendly service, clean place.
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r***o
Leisure
10.0
/10
Reviewed 17 week(s) ago
Got a really good view, and the staff are friendly.
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1 people find it helpful
Patricia
Business
10.0
/10
Reviewed 17 week(s) ago
Everything was great. I was happy to stay 4 nights at this hotel. Please suggest a discount on windowless rooms if possible. 😊
The front desk service was great, check-in was hassle-free, the hotel atmosphere was comfortable, the food was delicious, especially the pastries. The coffee at breakfast was delicious. 👍
If I go to Jambi again, this hotel will definitely be my first choice.
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f***n
10.0
/10
Reviewed 21 week(s) ago
The service is friendly, the menu is delicious, and it's comfortable.
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R***i
10.0
/10
Reviewed 27 week(s) ago
Good hospitality, good panorama, good service, near mall
1 people find it helpful
N***l
Business
10.0
/10
Reviewed 27 week(s) ago
The hotel is excellent, clean, strategically located, and the staff are friendly. The strategic location made my business trip smooth. Thank you.
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Verified Traveler
10.0
/10
Reviewed 27 week(s) ago
Thank you for upgrading my room ❤️
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M***d
5.0
/10
Reviewed 28 week(s) ago
Breakfast is rationed, the side dishes are small, and the price per night is expensive.
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1 people find it helpful
MD
M Daud y.
9.4
/10
Reviewed 29 week(s) ago
Very good service, close to shopping center.
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Yopander H.
6.5
/10
Reviewed 30 week(s) ago
Different from what is offered in the app
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Thank you for your review. We understand that expectations regarding the information provided on the application vary. However, we would like to inform you that during your stay, we upgraded your room from a Deluxe Room to a Business Room as a token of appreciation. We will take your feedback into consideration for future improvements, particularly in verifying the accuracy of the information provided on the booking platform. Thank you, and we hope to provide you with an even better experience on your next stay. Infinity Hotel Jambi.
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L***a
9.4
/10
Reviewed 30 week(s) ago
Fast service, rooms are also clean and comfortable.
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MS
MASLA S.
8.5
/10
Reviewed 30 week(s) ago
There is no soundproofing, you can hear sounds from the next room.
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3 people find it helpful
MS
MASLA S.
Business
8.5
/10
Reviewed 31 week(s) ago
Everything was okay, it's just that the loudness of the voice was not comfortable, there was a sound from the next room.
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3 people find it helpful
WO
Wulan O.
Leisure
10.0
/10
Reviewed 36 week(s) ago
I always stay here when I go to Jambi. The hotel is comfortable, close to the mall, and the rooms are nice. You can still see the view because there's a large window, not a window that can be opened, so you don't have to worry. Thank you, Infinity ❤️
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Number of reviews per page
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40
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