The hotel staff is friendly, helpful, and efficient.
Check-in seems a bit late, starting at 3:00 PM WIB, and check-out is at 12:00 PM. However, if you're traveling with a lot of luggage, you can leave it at the front desk while you're out.
The hotel grounds are clean, including the hallways and room areas.
The only downside is the lack of a swimming pool.