Highly not recommended... The pool wasn't open due to rain, even though the kids were staying here so they could swim. The rooms are mediocre. The food is mediocre. Overall, it wasn't enjoyable.

Good area and easy to go anywhere

The hotel staff was very friendly and the check-in and check-out process was fast. The room was clean and comfortable. The towels just needed to be replaced because they were worn out. Overall, it was okay. Thank you.

a very exciting hotel for experience, the children are comfortable and like this hotel

The food is quite varied, but the taste is so-so, and it's better if the fried rice is child-friendly, meaning it's not spicy. My experience yesterday, my 6-year-old child was charged but it turned out he couldn't eat the buffet, because the fried rice was a little spicy. Maybe the taste can be improved again 🙏🙏 Thank you.

I have been staying at this hotel for the past few years, it is comfortable.

I stayed for two nights. During the morning cleaning, I went to the pool. When I returned to the room, the towels hadn't been changed, the doormat was left wet, and the sheets had only been cleaned without being changed. Then, in the afternoon, when I was about to leave, I asked reception to have everything changed for the duration of my stay. However, when I returned to the hotel at 6, everything still hadn't been changed. The bathroom was still muddy, the towels were wet, and the sheets hadn't been changed. And one more thing, the pool didn't provide special towels; you had to bring them from your room. So you had to go back to get them. The towels were soaking wet, and I asked for a replacement because they couldn't be used anymore. Shouldn't paying for two nights mean you get two of the amenities? Since the same guest is staying, don't you think the towels and sheets need to be replaced? If they don't need to be replaced, at least provide a free pool towel. Thank you.

The staff is friendly, the hotel and rooms are very clean, and the facilities are complete. All the in-room amenities are perfectly usable. The location is strategic. It's a perfect choice for a family staycation.

Good service, the best hotel

Nice hotel, clean and tidy. Close to everything. Towels are clean but could probably be replaced with newer ones.

Friendly, clean, good food, worthy of 5 stars

I was really satisfied staying here, the hotel is top notch and comfortable.

The room was nice, the hotel and room were clean, the breakfast was also delicious, it was close to everything, especially Durian Ucok, just a short walk away, and it was close to a minimarket. I'll stay here again next time.

Friendly service, food lacks variety

It's located next to a KTV, and the sound is so loud that you can feel the bass vibrations at 4 a.m., along with the sound of prayer, and it's rumored to end at 6 a.m. And there's no solution.

Actually comfortable strategic location food is also delicious many choices, but unfortunately late check in waiting 2 hours without any compensation should check in at 2 wait until 4 already waiting for a long time soap and shampoo refilled more or less when checked the contents of the bottle 1/4, then suddenly the water heater had maintenance on the second day starting from midnight and until we checked out it was still off again no compensation only given a piece of notification letter even though it is a facility that we should be able to enjoy. But for the condition of the room, pool and food is great. actually really want to come back for another staycation, just because of some problems in this first experience so like thinking again heuheu, Hopefully it can be better again 🤝🏼

It's pretty good, but the breakfast doesn't have much variety.

The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.

Very impressive friendly service

Overall, it was comfortable to stay at this hotel, but there were some things that were less than satisfactory, such as the pillowcases, sheets, and towels were a bit worn out, perhaps they could be evaluated and replaced.