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Traveler Reviews Hotel New Star
Number of reviews per page
20
20
40
40
Customer reviews
I2
Irene 2.
8.4
/10
Reviewed 8 week(s) ago
Dirty sheets, dirty walls, market walls, the AC wasn't cold, even changing rooms wasn't cold either.
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1 people find it helpful
PM
Putri M. P.
Staycation
9.4
/10
Reviewed 18 week(s) ago
I didn't expect to get a hotel room with such a comfortable price, but it does seem to be lacking in maintenance. The sheets and towels are starting to look dull, the curtains have holes from cigarettes, the tables have cigarette burns, and the walls are dirty... But actually, the room is nice and comfortable. Thanks.
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1 people find it helpful
H***y
10.0
/10
Reviewed 27 week(s) ago
If you leave something behind at this hotel, the staff will return it to the owner.
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1 people find it helpful
S***i
8.5
/10
Reviewed 28 week(s) ago
For amenities, the tissue is incomplete, sometimes there are no towels, sometimes the condition is not good, thin and the color is dull, for food, the variety is lacking
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1 people find it helpful
M***d
9.1
/10
Reviewed 32 week(s) ago
Star hotel is very friendly and very helpful at check-in and check-out.
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1 people find it helpful
M***h
9.1
/10
Reviewed 32 week(s) ago
For the hotel staff, friendly and quick in responding to problems.
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Verified Traveler
Staycation
8.2
/10
Reviewed 36 week(s) ago
This review is subjective. The location is easy to reach, close to public facilities. The GPS mall is just a short walk away. While some people mentioned mosquitoes in the room, it turns out my room on the third floor had electric mosquito repellent. Two 500ml bottles of mineral water were also provided. Perhaps an electric kettle for making coffee would be more convenient.
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+5
2 people find it helpful
SW
Siti W.
8.5
/10
Reviewed 37 week(s) ago
The check-in and check-out process was fast and the room was ready, no need to wait.
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I***h
9.1
/10
Reviewed 40 week(s) ago
Everything felt comfortable, the room was okay, it was just that when I was in the corridor on the 3rd floor it smelled like urine.
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Stephanus W.
8.5
/10
Reviewed 50 week(s) ago
Neat and clean rooms, good service.
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AA
Abiyasa A. L.
Transit
8.5
/10
Reviewed 50 week(s) ago
I stayed here for 2 nights. The hotel itself seems to be a quite old building but I had no issue or anything. The check in process was easy, the wifi was good, staff was friendly, and the room was rather big compared to the price they offer. It's not the best looking room but honestly, I didn't have any problem with it and I felt pretty comfortable during my stay. And the foods at the hotel's restaurant were also very cheap, so I decided to order nasi goreng from the hotel instead of trying to buy some food nearby. Definitely will book here again if I'll be in Cempaka Putih in the future on a tight budget.
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UA
Uut A.
8.1
/10
Reviewed 57 week(s) ago
There are mosquitoes, although not many, last night I swatted 5 mosquitoes, quite annoying.
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1 people find it helpful
A***e
8.2
/10
Reviewed 70 week(s) ago
Comfortable, clean room and toilet
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3 people find it helpful
Guest
8.4
/10
Reviewed 75 week(s) ago
The staff is very friendly. The hot water is not comfortable, aka cold.
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RY
Riqi Y.
Staycation
10.0
/10
Reviewed 90 week(s) ago
The hotel staff is very friendly, the room is clean, the room amenities are available, the location is strategic, I will stay here again next time.
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sr
syawaludin r.
6.0
/10
Reviewed 133 week(s) ago
Small water, dirty toilet, checked in after 2 pm very disappointed even though the room price was expensive and there was no breakfast.
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6 people find it helpful
HD
Hendra D. S.
6.1
/10
Reviewed 147 week(s) ago
The sheets weren't white/very dull. The towels are torn. The sink is clogged. Morat marit window curtains. I don't recommend it at 300k.
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6 people find it helpful
MR
M Rs
5.4
/10
Reviewed 158 week(s) ago
There were ants in the bed, there was no heater in the room, when I asked for hot water in the kitchen the kitchen was dirty.
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6 people find it helpful
G
Gilbert
6.0
/10
Reviewed 177 week(s) ago
Exaus bathroom not working. Don't stay here.
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4 people find it helpful
Moh S.
8.5
/10
Reviewed 284 week(s) ago
Clean, comfortable, why isn't there shower soap, forget the times, the officer.