Overall Ratings & Reviews Palm Hotel Ipoh

Traveloka (289)
Other sources (136)
8.6
Very Good
From 289 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.0

Location

8.3

Service and Facilites

8.4

People often mention about Palm Hotel Ipoh
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Staff Friendliness (4)
Family Friendly (3)
Room Space (3)
Distance to City Center (2)
Ambiance (2)
Bedroom (2)
Bathroom (2)
Surroundings (1)
Accessibility (1)
Wifi (1)
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Traveler Reviews Palm Hotel Ipoh

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40
Customer reviews
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 24 week(s) ago
Need improvement on the house cleaning especially the bathroom’s basin area stains. The hot water is not functioning, using cold water for shower.
1 people find it helpful
M***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 24 week(s) ago
The toilet tissue is not available.
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M***n
icon-origin-TRAVELOKA
8.1
/10
Reviewed 24 week(s) ago
The staff friendly and check in very fast. The toilet bathroom’s stain was not clean and left over shower cap was hanging on the door.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
The room was good overall. However, the heater wasn’t working. I reported it in the evening after my shower, but the issue was still there the next morning. I had to complain again before it finally got resolved. If you want it to sound more formal, casual, or stronger, I can adjust it!
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Friendly staff, room is clean and comfortable. Recommended.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 38 week(s) ago
Hotel clean and comfortable, nice and friendly price
2 people find it helpful
Revina M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
Good service, clean room, good vibes👍
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H***L
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 113 week(s) ago
Hotel bersih, cuma kurang selesa dgn anjing liar berlegar di parking hotel. Bilik tak kedap bunyi. Boleh dengar bilik sebelah bersembang. Kecewa dengan sikap staff tidak jujur dan cuba menipu pelanggan ketika check out. Pada mulanya, staff wanita berbangsa india enggan pulangkan deposit rm100 atas alasan cadar kotor dengan kesan"maggie cup". Walhal kami dah berbulan tak makan"makanan boikot"tersebut, apatah lagi nak bawa ke bilik hotel. Dan saya yakin tak ada kesan kotor pada cadar. Bila saya ajak naik semula untuk tengok sendiri kesan kotor tersebut, staff cuak dan terus refund deposit tersebut. Mohon tindakan sewajarnya pada staff tersebut!
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1 people find it helpful
Rugun S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 128 week(s) ago
The room is spacious and nicely designed. The bed is comfortable as well. The staff were very accomodating throughout our stay. Location is not that far from the center, only takes 10-min Grab.
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Accommodation's Reply
11 Jan 2024
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
VELLMURUGAN VYTHILINGAM
icon-origin-TRAVELOKA
6.4
/10
Reviewed 134 week(s) ago
The room water heater takes a long time to produce warm water.
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Accommodation's Reply
01 Dec 2023
Thank you for choosing us as your designated stay in Ipoh. We are sorry for the inconvenience being caused during your stay with us. We shall look into this issue. Thank you for your valuable feedback.
skifahi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 153 week(s) ago
Kami menginap 1 malam di hotel ini. Letak hotel diantara ruko-ruko. Tepat di seberang hotel terdapat AEON, anda tinggal berjalan kaki saja. Kamar hotel luas, terdapat karpet & sofa panjang. Kamar mandi elegan dengan dinding berwarna hitam. Untuk air panas perlu menunggu sejenak. Secara pelayanan baik, hanya saja di depan hotel terdapat anjing yang terkadang ingin masuk ke dalam hotel.
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1 people find it helpful
Accommodation's Reply
19 Jul 2023
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Angelia T. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 153 week(s) ago
Room is pretty spacious with modern touch. Good lighting. Very clean. Location is a bit far from town, but opposite have Aeon Mall and surrounded with food stores. Actually I was quite satisfied with everything. During this trip I booked 1 room and my friend booked another room. Start from 12am, dogs outside barking and howling non stop. And then around 2-3AM, I got this incident someone keep knocking window (no tree/branches). My friend at other room experienced different incident at their bathroom during midnight.
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Accommodation's Reply
17 Jul 2023
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. As per our investigation, we noticed that the air cond compressor water was dripping against your room window causing the knocking sound. We are sorry for the inconvenience being caused. Thank you for your valuable feedback.
Chuang M. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 168 week(s) ago
Very clean and comfortable, staff is very friendly.
1 people find it helpful
Dashini D. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 181 week(s) ago
The location is good, there is Aeon opposite. Below there are seafood and shops. Drive 10mins away can find street food. The room is clean and comfortable. Good Customer service. Daily room service available.
1 people find it helpful
chai
icon-origin-TRAVELOKA
8.5
/10
Reviewed 189 week(s) ago
Pleasant hotel but it was too noisy with door banging from next door and kids screaming and running around. Other than that all OK.
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Nur M. B. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 300 week(s) ago
Highly recommend! Worth the price. Surroundings The hotel area is very nice and comfortable, the rooms are the same as in the pictures, big organized and very comfortable! Worth the best!
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Accommodation's Reply
25 Sep 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Noraini S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 301 week(s) ago
Very clean and the staff is friendly. They have ironing board in the room so don't have to go to the common space to do ironing. Staff is friendly and there is ample parking in front of the hotel. Just that have to drive out to find food.
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Accommodation's Reply
11 Sep 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Khairunisa H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 303 week(s) ago
nice room. cleaned everyday. good staff. price also cheap.
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Accommodation's Reply
29 Aug 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
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norwahidah a. w.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 306 week(s) ago
Family room (family room) spacious, clean and smooth check in, tq.
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Accommodation's Reply
12 Aug 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Suhana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 306 week(s) ago
Very clean and comfortable stay
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Accommodation's Reply
12 Aug 2020
Thank you for choosing us as your designated stay in Ipoh. We are glad to have served you and your family during your stay with us. We are looking forward to your next visit and support to us. Thank you for your valuable feedback.
Number of reviews per page
20
40