Royal Regantris Cendana
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Overall Ratings & Reviews Royal Regantris Cendana
Traveloka (2,614)
8.5
Very Good
From 2,614 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.3
Location
8.8
Service and Facilites
8.6
People often mention about Royal Regantris Cendana
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Staff Friendliness (49)
Room Space (45)
Bedroom (43)
Distance to City Center (41)
Check-in/out Time (41)
Accessibility (40)
Ambiance (38)
Bathroom (37)
Family Friendly (36)
Surroundings (35)
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Traveler Reviews Royal Regantris Cendana
Number of reviews per page
20
40
Customer reviews
S***i
Staycation
10.0
/10
Reviewed 18 hour(s) ago
Recommended hotel❤❤ The hotel staff is very friendly, the rooms are always clean, condiments are always refilled
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steve
10.0
/10
Reviewed 5 day(s) ago
Very satisfying service and very strategic location
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Accommodation's Reply
11 Feb 2026
Dear Mr. Steve, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a review of your stay with us. We are delighted that you were satisfied, as reflected in your perfect score on the Traveloka app. We look forward to welcoming you back for your next stay at Royal Regantris Sendana Hotel, Surabaya. Sincerely, Fajar Putra, Front Office Manager
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J***e
Leisure
8.5
/10
Reviewed 3 week(s) ago
Cheap price, clean and spacious room
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Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. J*e, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager
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J***e
Leisure
8.5
/10
Reviewed 3 week(s) ago
Pocket-friendly prices, clean rooms
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. J*e, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager
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J***e
Leisure
8.2
/10
Reviewed 3 week(s) ago
Affordable prices. Clean rooms.
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Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. J*e, With our deepest respect from Royal Regantris Sendana Hotel, Thank you for taking the time to write a positive review about our hotel. We are delighted to hear that you were satisfied. All of our staff are committed to providing the best service to all guests. Thank you again for choosing to stay with us. We hope to welcome you back again in the future. Sincerely, Fajr Putra, Head of Front Office
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J***e
Leisure
8.2
/10
Reviewed 3 week(s) ago
Affordable price, clean and spacious rooms
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Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. J*e, Sincerely, Royal Regantris Sendana Hotel. Thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager
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bung y.
9.7
/10
Reviewed 3 week(s) ago
Everyone is satisfied, the breakfast menu is just ordinary but I like it
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Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. Y, From the Royal Regantris Sendana Hotel, we respectfully thank you for taking the time to write a positive review about our hotel. We are delighted that you were satisfied. All of our staff are committed to providing the best possible service to all our guests. Thank you again for choosing our hotel. We hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager
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H***a
8.2
/10
Reviewed 3 week(s) ago
The hotel is comfortable, nice, and the rooms are quite spacious. Overall, it's okay.
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Accommodation's Reply
02 Feb 2026
Dear H*a, Warm greetings from Royal Regantrice Chendana Hotel. We sincerely thank you for your positive review of our hotel. We are delighted with your satisfaction. All of our staff are committed to providing the best service to all our guests. Thank you again for choosing our hotel, and we look forward to welcoming you on your next visit. Sincerely, Front Desk Manager, Pajar Putra Dream
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ms
magdalena s.
Leisure
9.7
/10
Reviewed 4 week(s) ago
Good service, clean hotel close to Tunjungan Plaza
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Accommodation's Reply
02 Feb 2026
Dear Ms. Magdalena S., From the Royal Regantris Sendana Hotel, Thank you for taking the time to write a review of your stay. We are delighted that you were impressed with our services and products. Reading reviews from all our guests is very important to us in maintaining the quality of Royal Regantris Sendana. Thank you again for choosing our hotel. We hope to welcome you back on your next stay. Sincerely, Fajar Putra, Front Office Manager
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w***a
10.0
/10
Reviewed 4 week(s) ago
The room is spacious, the staff is friendly, the food is delicious, the atmosphere is calm, close to TP.
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Accommodation's Reply
02 Feb 2026
Dear Mr./Ms. W*a, Warm regards from Royal Regantris Sendana Hotel. Thank you for your kind review. We are delighted to hear that our services and products made your stay memorable. We invite you to return when you visit Surabaya to experience our fitness facilities. You can present our receipt at the reception desk to receive special discounted rates on some fitness services. Thank you again for being our guest. We look forward to welcoming you back to Royal Regantris Sendana Hotel, Surabaya soon. Sincerely, Fajr Putra, Sales Staff, Head of Front Office
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SY
SEVRINA Y.
8.5
/10
Reviewed 6 week(s) ago
Large rooms, good service and close to shopping areas
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Accommodation's Reply
12 Jan 2026
Dear Ms. Seferina Y., Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay. Our staff is committed to providing every guest with a memorable experience. Thank you again for choosing to stay with us, and we hope to welcome you back on your next visit. Sincerely, Fajar Putra, Front Office Manager
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D***y
Leisure
8.4
/10
Reviewed 6 week(s) ago
The food wasn't bad, there were quite a lot of choices, and an additional breakfast cost 80,000 Rupiah. The bathroom sink and shower were rusty, and the floor wasn't level, which was a bit surprising if you didn't see it.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. D*y, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to share your stay review with us. We value every guest review to maintain the quality of our services and products. We have noted your feedback regarding the bathroom floor and sink. We appreciate your comments and will take immediate action to improve them. Thank you again for choosing us, and we hope to welcome you back to Royal Regantris Sendana in the future. Sincerely, Fajr Putra, Front Office Manager
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YW
YOSEPHIN W. A.
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, check-in and check-out are quick, the rooms are large but a bit stuffy, and the food is extensive and delicious. It's a great choice for family stays.
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Accommodation's Reply
12 Jan 2026
Dear Mr. Ke*N, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to review our products and services. We are delighted that you enjoyed your memorable stay. Our staff is committed to providing every guest with a memorable experience. Thank you again for choosing to stay with us, and we hope to welcome you back on your next visit. Sincerely, Fajar Putra, Front Office Manager
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K***a
Staycation
9.7
/10
Reviewed 6 week(s) ago
The place is okay, the food too.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to review our products and services. We are delighted that you had a memorable stay. Our staff is committed to providing every guest with a memorable experience. Thank you again for choosing us, and we hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager
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TA
Trijana A. L.
Staycation
10.0
/10
Reviewed 6 week(s) ago
friendly staff...comfortable rooms...varied and delicious breakfast...close to Tunjungan Plaza...in front of the hotel there is also a seafood restaurant...recommended for short or long stays...thank you and more success 👍
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3 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear Ms. Trijana A. L., From the Royal Regantris Cendana Hotel, we respectfully thank you for taking the time to review our products and services. We are delighted that you enjoyed your stay at Royal Regantris Cendana. Thank you for your feedback on our services. We look forward to welcoming you back on your next stay. Sincerely, Fajar Putra, Front Office Manager, Royal Regantris Cendana Group.
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K***N
Transit
8.5
/10
Reviewed 8 week(s) ago
Clean and comfortable hotel, close to the city center.
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Accommodation's Reply
12 Jan 2026
Dear Mr. Ke*N, Warm greetings from Royal Regantris Sendana Hotel. Thank you for taking the time to review our products and services. We are delighted that you enjoyed your memorable stay. Our staff is committed to providing every guest with a memorable experience. Thank you again for choosing to stay with us, and we hope to welcome you back on your next visit. Sincerely, Fajar Putra, Front Office Manager
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m***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the check-in process is fast, and the security is good and responsive.
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Accommodation's Reply
23 Dec 2025
Dear Mr./Ms. m*a, It is with pleasure that we at Royal Regantris Sendana Hotel would like to express our gratitude for taking the time to review our products and services. We are delighted to hear that you had a positive experience during your stay at Royal Regantris Sendana Surabaya. All our staff are well-trained to provide excellent service to all our guests. Thank you again for choosing our hotel, and we hope to welcome you back again in the future. Sincerely, Fajar Putra, Front Office Manager
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E***a
Leisure
9.4
/10
Reviewed 10 week(s) ago
The room facilities are good, clean, everything is complete, the bathroom accessories are also complete, there is even a hair shower cup, wow, this is the first time I've found that. The location is close to Tunjungan, you can even walk to it, the staff is friendly, and you can check in 1 hour early. If I go to Surabaya again, I will probably come here again😍
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2 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear E*a, Warmest regards, Royal Regantris Cendana Thank you for taking the time to write a review. It is very important for us to hear from all our guests. We are delighted to know that you had a memorable stay at Royal Regantris Cendana. Thank you once again for being our guest. We look forward to welcoming you back to Royal Regantris Cendana soon. Best regards, Fajar Putra, Front Office Manager
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S***a
10.0
/10
Reviewed 11 week(s) ago
The hotel staff are very friendly.
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1 people find it helpful
Accommodation's Reply
09 Dec 2025
Dear Ms. S*a, Best regards from Royal Regantris Cendana, Thank you for taking the time to write a positive review of our hotel. All of our staff are committed to providing the best to all our guests. Thank you once again for being our guest. We look forward to welcoming you back to Royal Regantris Cendana again soon. Best regards, Fajar Putra, Front Office Manager
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a***a
Business
9.4
/10
Reviewed 12 week(s) ago
Recommended deluxe rooms, very spacious.
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Accommodation's Reply
09 Dec 2025
Dear A*a, Warmest regards, Royal Regantris Cendana Thank you for the excellent review rating via the Traveloka app. We are very glad that you are satisfied with our Deluxe Room. We understand that a good night's rest helps all guests feel refreshed and ready for the next day's activities. Thank you once again for using our service. We sincerely hope to welcome you back to Royal Regantris Cendana again soon. Best regards, Fajar Putra, Front Office Manager
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Number of reviews per page
20
40
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