HJ

Harry J.

Transit

8.5

/10

Reviewed 2 week(s) ago

Good environment, friendly staff, spacious rooms. Room cleanliness, such as bed linens and towels, needs attention and improvement. Good luck

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Accommodation's Reply

12 Aug 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Hotel Manager. Boutique b21 Malang.

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s***a

Business

10.0

/10

Reviewed 6 week(s) ago

Friendly staff, central location, safe, comfortable, quiet environment.

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1 people find it helpful

Accommodation's Reply

24 Jul 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Hotel Manager. Boutique b21 Malang.

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N***R

Leisure

9.4

/10

Reviewed 7 week(s) ago

The bathroom is clean, the room is all clean, the PKK is good, but there is only one, don't be fooled by the bed, I ordered a bed with lots of mattresses yesterday, but you know there is only one bed

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Accommodation's Reply

12 Jul 2025

Dear Sir/Madam. Warmest greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review is a great encouragement and motivation for our entire team to continue providing the best service. We are delighted to know that you were satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please feel free to let us know if there is any way we can further improve our service. Sincerely, Hotel Manager. Boutique b21 Malang.

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M***i

Leisure

8.4

/10

Reviewed 12 week(s) ago

Sandy bathroom water, TV remote doesn't work

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1 people find it helpful

Accommodation's Reply

05 Jun 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang.

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S***i

Leisure

9.7

/10

Reviewed 12 week(s) ago

This is a really good accommodation, this is my second time staying here. Recommended, keep Boutique 21B.

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Accommodation's Reply

05 Jun 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang.

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JA

Jan A. J. R.

Leisure

8.8

/10

Reviewed 13 week(s) ago

Clean rooms, large living room for gatherings.

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Accommodation's Reply

26 May 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang.

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sita f.

Business

6.2

/10

Reviewed 16 week(s) ago

Wifi low signal, difficult position of my room at the front. Several times the water was dirty, lots of black sand. Waited 15 minutes there was still some sand left, although not much, but it made me worry about taking a shower. Even though previously this hotel was my favorite when on business in Malang.

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Accommodation's Reply

23 May 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your experience during your stay. Your review has given great encouragement and motivation to our entire team to continue to provide the best service. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang

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M***a

9.4

/10

Reviewed 18 week(s) ago

The hotel room is clean and fragrant. The hotel environment is very quiet. The air is cool, suitable for vacation and business stays.

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1 people find it helpful

Accommodation's Reply

28 Apr 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang.

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d***a

8.2

/10

Reviewed 18 week(s) ago

Everything is very good for the price, great.

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Accommodation's Reply

28 Apr 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang.

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AB

Alexander B.

Staycation

8.4

/10

Reviewed 19 week(s) ago

Overall for the location, cleanliness, room service is very good, only for breakfast must be improved. From 3 nights we stayed there, there was 1 day we had to ask first for breakfast (after Eid prayer), not automatically provided. Prepare for breakfast also took too long, finally we decided to look for breakfast outside the hotel. That's all the input during our stay there. Thank you to the friendly hotel staff.

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Accommodation's Reply

17 Apr 2025

Dear Sir/Madam. Warm greetings from Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Boutique b21 Malang.

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r

reva

Leisure

8.5

/10

Reviewed 23 week(s) ago

Check in, the water was black like gutter water. The next morning the water was off. Couldn't take a shower to wash my face, the receptionist gave me mineral water. Luckily I didn't have any important events. If you want to fix the water pipe, think first about how the guests will take a shower. If I had an important event, how could I not take a shower.

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2 people find it helpful

Accommodation's Reply

14 Mar 2025

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your experience during your stay. Your review has given great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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LH

Lea H.

Leisure

9.1

/10

Reviewed 30 week(s) ago

nice place to stay. friendly staff. no breakfast available.

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Accommodation's Reply

31 Jan 2025

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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K***n

Leisure

9.1

/10

Reviewed 34 week(s) ago

comfortable place feels like home, quiet and not noisy location. location is close to various culinary. no need to be confused about finding food.

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2 people find it helpful

Accommodation's Reply

09 Jan 2025

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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B***i

9.6

/10

Reviewed 40 week(s) ago

close to oro oro dowo market and city center

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2 people find it helpful

Accommodation's Reply

25 Nov 2024

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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K***s

Business

8.8

/10

Reviewed 42 week(s) ago

Very homey, quiet and clean easy access everywhere just lots of mosquitoes in the hotel and the towels are all fluffy, rough and uncomfortable to use. The towels need to be replaced with new ones. The rest of this hotel is good

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1 people find it helpful

Accommodation's Reply

08 Nov 2024

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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R***a

Business

9.4

/10

Reviewed 42 week(s) ago

The vibes are comfortable, the place is aesthetic. Recommended in terms of place and price.

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2 people find it helpful

Accommodation's Reply

08 Nov 2024

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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N

Natalina

Transit

8.2

/10

Reviewed 45 week(s) ago

Strategic location near Oro Oro Dowo market, you can buy various kinds of food there. Walking around Ijen in the morning is fun. It's still cool and comfortable in the morning. Near the hotel there is a famous Umayumcha Dimsum. It's just a shame that the hot water in room 106 wasn't on. The atmosphere is calm, the room is clean, neat and fragrant.

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2 people find it helpful

Accommodation's Reply

21 Oct 2024

Dear Mrs. Natalina. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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RH

Ronald H.

6.2

/10

Reviewed 46 week(s) ago

I've stayed here before but the room was quite clean, the last time I stayed I got a dirty and dusty room. Please improve the cleanliness of the room. Thank you.

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2 people find it helpful

Accommodation's Reply

11 Oct 2024

Dear Mr. Ronald. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your experience during your stay. Your review has given great encouragement and motivation to our entire team to continue providing the best service. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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D***g

9.1

/10

Reviewed 49 week(s) ago

Very comfortable place, clean and good service, too bad there is no place to eat

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Accommodation's Reply

23 Sep 2024

Dear Sir/Madam. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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mh

muhammad h.

Business

9.1

/10

Reviewed 50 week(s) ago

Friendly staff. Strategic location. The hotel is nice and clean, the building is great. When I stayed, I ordered a twin bed but when I wanted to check in, it turned out that the twin beds were sold out and there was a queen bed. But in the application there was a twin bed. There was no confirmation at the beginning. Reluctantly, I just went in because I was tired from work. Please fix it next time.

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1 people find it helpful

Accommodation's Reply

23 Sep 2024

Dear Mr. Muhammad. Warm greetings from Front One Boutique b21 Malang. Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Front One Boutique b21 Malang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Front One Boutique b21 Malang in the future. Please feel free to let us know if there is any way we can further improve our services. Sincerely, Hotel Manager. Front One Boutique b21 Malang.

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Overall Ratings & Reviews Boutique B21 Malang, Azana Hotels Collection

Explore Boutique B21 Malang, Azana Hotels Collection

8.9

8.8

8.2

8.7

8.7

Traveler Reviews Boutique B21 Malang, Azana Hotels Collection

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