The hotel staff was very friendly when we wanted to move rooms, they took us to see the 2 rooms first. But unfortunately, when we were offered to move rooms, it wasn't the same type of room, but the one below it, even though when we looked around, the room next door looked empty and there was no activity. At least if we were offered to move to the same type of room, we would be grateful for an upgrade, if not, we could offer it for free by adding some extra costs... 🙏