Casa Bonita Hotel

Explore Casa Bonita Hotel

Overall Ratings & Reviews Casa Bonita Hotel

Traveloka (248)
Other sources (83)
8.7
Very Good
From 248 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Casa Bonita Hotel
All
Distance to City Center (7)
Surroundings (7)
Staff Friendliness (7)
Bedroom (7)
Bathroom (7)
Hotel Area (7)
Accessibility (5)
Family Friendly (5)
Wifi (5)
Ambiance (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Casa Bonita Hotel

Number of reviews per page
20
40
Customer reviews
詩美
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 8 week(s) ago
I stayed for 3D2N for a business trip. As a Malaccan, the location is near the city, which is convenient. But the staff was not so welcoming when I checked in or checked out. Then, the air conditioner had an annoying noise the second day. And there’s no pop-up drain stopper in the sink. What happens if I drop something valuable while washing my hands or face? I asked for room make-up the second day, and they didn’t arrange my bedsheet nicely as shown in the photo. They didn’t even clean the toilet bowl cleaner mark. Do they really train how to clean? The third day, the cleaner made up my room without me asking? Entered my room with no permission? How can that happen? Where’s my privacy, right? Lastly, the bedding is thin and has several yellowish marks, which I don’t really feel comfortable because they used fully white bedding. I heard the food there was nice, but during my stay, there’s no breakfast available.
Read More
Find this review helpful?
Accommodation's Reply
17 Apr 2026
Dear Ms.Chiang, first and foremost we would like to take this opportunity to thank you for staying with us. The management had taken note of your comments with much concern as it is our policy to provide the best services and facilities to all guests. We deeply regretted that we have failed to meet your expectation. Nevertheless we greatly appreciate you for your feedback and we will definitely take the necessary remedy actions to assure that our guests are satisfied with our facilities and services. Thank you.
M***D
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
The hotel looks great from the outside, but inside the room is just ordinary. Water pressure is slow at level 7. Breakfast is very simple. The location is great. This hotel has a swimming pool.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Dec 2025
Dear Guest, first and foremost we would like to take this opportunity to thank you for staying with us. The management had taken note of your comments with much concern as it is our policy to provide the best services and facilities to all guests. We deeply regretted that we have failed to meet your expectation. Nevertheless we greatly appreciate you for your feedback and we will definitely take the necessary remedy actions to assure that our guests are satisfied with our facilities and services. Thank you.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The staff at the counter and in the cafe as well as the room service staff are all friendly. The hotel is close to Klebang beach. We stayed + breakfast. Roti canai is delicious! Please try it!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Feb 2026
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 47 week(s) ago
Everything okay except wifi so worst and breakfast not variety.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Dear Guest, first and foremost we would like to take this opportunity to thank you for staying with us. The management had taken note of your comments with much concern as it is our policy to provide the best services and facilities to all guests. We deeply regretted that we have failed to meet your expectation. Nevertheless we greatly appreciate you for your feedback and we will definitely take the necessary remedy actions to assure that our guests are satisfied with our facilities and services. Thank you.
V***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 58 week(s) ago
Far from the center and quite an empty area. But the room is spacious and clean.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 61 week(s) ago
Good food at afforable price for ramadan buffet
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
We are from Sabah and staying here. The hotel is very clean and comfortable. The distance to the city is 15 minutes. Suitable for families with young children to stay here because the level of cleanliness is very satisfactory.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 74 week(s) ago
The room is spacious and comfortable, there are sea view stickers on the wall, but overall it's okay and comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
The hotel is only 4km from Banda Hilir, less than 1km from Klebang Beach, plenty of parking for those staying here, quite spacious rooms, there is a breakfast stall just in front of the hotel with a variety of menus
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 83 week(s) ago
Satisfied with this hotel. Food was very good.
Find this review helpful?
Accommodation's Reply
18 Aug 2025
Thank you for sharing your stay experience with us! We appreciate you for making us your preferred choice of stay and delighted to hear you had a memorable stay with us. We hope to continuously serve you again in the near future. Have a good week ahead!
m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 101 week(s) ago
This has been my stay at this location every time I go down to Malacca, and will be there again.
1 people find it helpful
H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 103 week(s) ago
Customer service is very good. Good environment around hotel
1 people find it helpful
Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Casa Bonita Hotel is a small hotel that brings the best of Melaka to your doorstep. The spacious and modern rooms come equipped with basic amenities like toothbrushes, shower, soap, and shampoo. The hotel's location is next to a famous Keria Antarabangsa stall, and there are several kopitiams for breakfast nearby. Overall, it's a comfortable place to stay while exploring Melaka.
Read More
Find this review helpful?
panji m. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 104 week(s) ago
Recommended! Affordable! Nearby restaurant!
2 people find it helpful
Profile Picture
Elaine C.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 148 week(s) ago
Air conditioner is hot & Leaking water, like raining, bedsheets, comforter is dirty & smelly, towel is dirty & smelly, toilet very dirty, restaurant breakfast the food is cooling, so little choices, basic like fried egg also doesn't have, toast machine out of function, everything is bad, really bad experience.
2 people find it helpful
Accommodation's Reply
28 Jul 2023
Dear Chong Lee Ling, First and foremost we like to take this opportunity to thank you for staying with us. The management had taken note of your comments with much concern. As it is our policy to provide the best services and facilities to all guests. We deeply regretted if in any way we have failed to meet your expectation. Nevertheless we greatly appreciate for your feedback and we will definitely take the necessary remedy actions to assure our guests are satisfied with our facilities and services. Thank you.
Farah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 169 week(s) ago
3 Star hotel, what do you expect? 😅 but still, happy with the hotel although there 's few things need to be improved 👍🏻.
2 people find it helpful
Bumivitch V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 186 week(s) ago
This hotel use to be one of the “good hotel in Malacca”. Good and beautiful building and car park. But, unfortunately, because of Covid 19. Everything turn up side dawn. Let hope hotel management could “do something” to pull everything back to the Glory Period specially put some more “GLASS/cup and etc” into the room like other same class hotel have to have. We'll love to visit malaysia again “IF” Malaysia Government “allow thailand plate vehicle fill” 95 and 97 as same as Malaysia Plate valued.
Read More
3 people find it helpful
Muhammad A. B. K. B.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 202 week(s) ago
So bad, maintenance not good
1 people find it helpful
Muhammad H. B. M. S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 229 week(s) ago
The air conditioner in room was leaking and the sink in the bathroom was clogged. I think the hotel maintenance have to check the room first before the customer want to check-in. One more, about the breakfast. I want to suggest to the hotel management to provide the cereal section for kids like other hotels. Kids really love to eat cereal early in the morning than heavy meals.
Read More
1 people find it helpful
Maryanita Maryanita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 231 week(s) ago
The hotel is nice and big, it's definitely very comfortable .
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40