TH
Truong H. H.
Family
5.7
/10
Reviewed 333 week(s) ago
We were not satisfied with the following: - Upon arrival and departure from the hotel, staff did not help to carry luggage as well as opening the door for guests. They stood together and talked to each other. Guests open the door themselves, carry their luggage up and down the stairs, while many employees stand talking and laughing. - My wife and I are in room 2004, the staff bathroom is not scrubbed, sticky and slippery. On the first day of arrival, when I went to the bathroom, I saw a bun stuck in the bathroom wall. Look very unhygienic. - On the first day, I pressed Do Not Disturb when the staff came in to clean. - Blankets and mattresses are dirty. Me and my wife were itchy, allergic and had acne
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