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Traveloka (147)

Other sources (231)

8.6

Very Good

From 147 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.5

Location

8.9

Service and Facilites

8.8

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Distance to City Center (1)

Surroundings (1)

Accessibility (1)

Family Friendly (1)

Staff Friendliness (1)

Wifi (1)

Activity Option (1)

Check-in/out Time (1)

Ambiance (1)

Room Space (1)

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Traveler Reviews TUI BLUE Nha Trang

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Customer reviews

T***n

Leisure

9.7

/10

Reviewed 20 week(s) ago

Serviced apartment style room, separate kitchen and sofa bed. Spacious space, beautiful view, suitable for families, especially with 2 or more children. Good soundproofing room. Cool, stable air conditioning. Comfortable, warm, clean blankets and pillows. Fast stairs so even though it's 30 floors, there's no long wait or too many people. Delicious, diverse breakfast. Fast, polite service staff. Many activities in area D. My family has a 6-year-old child and a 6-month-old child and had a perfect 3-night experience :x

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nam n.

6.0

/10

Reviewed 61 week(s) ago

Extremely bad experience when checking out. Book hotel at 14:00 and check out, staff called to exchange at 12:30. When I went down to check out, the staff's attitude was clear. Waiting to check out for 30 minutes. When I finished checking out, the staff did not notify me and had to wait until I asked before saying it was done

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2 people find it helpful

Accommodation's Reply

15 Jul 2024

Dear Mr. Nam, Thank you for choosing to stay at TUI BLUE Nha Trang for your vacation. First of all, we are sorry that some misunderstandings have affected your experience at the hotel. According to hotel regulations, check-in time is 14:00 and check-out time is 12:00. So when at 12:30 a guest has not yet checked out or has no late check out information, the receptionist will contact to ask if the guest needs a late check out or not so that the room can be adjusted and rotated in time. does not affect guests preparing to check in that day. We sincerely apologize that the check-out process did not go as expected. During the peak season, we know that checking the room and checking out will take longer than usual and we also understand your feelings. TUI BLUE Nha Trang is always mentioned as a hotel with good service, friendly and enthusiastic staff. We are very proud of this. We hope to have the opportunity to welcome you back in the near future and be able to provide the best quality of service. Best regards, Hotel Management Board

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Ly Dieu T.

9.4

/10

Reviewed 61 week(s) ago

Spacious, clean room, lovely receptionist. Satisfied with everything. 5* price is too cheap. Will come back. Everyone should try staying here

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1 people find it helpful

Accommodation's Reply

12 Jul 2024

Hello, thank you for trusting and using the services of TUI BLUE Nha Trang hotel. We are happy to bring the highest customer experience. We look forward to welcoming you back in the near future. Best regards,

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Do Thi K. H.

9.7

/10

Reviewed 80 week(s) ago

Phòng đẹp, sạch, rộng rãi. Ngày trung tâm. nhân viên thân thiện dễ thương, sẽ ghé lại khi đi Nha trang.

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trinh n.

8.8

/10

Reviewed 81 week(s) ago

phòng sạch sẽ, gọn gàng, đầy đủ tiện nghi, toilet sạch. nhân viên nhiệt tình thân thiện dễ thương rất nice mặc dù đông khách.

3 people find it helpful

Trinh T. T. V.

9.7

/10

Reviewed 167 week(s) ago

I rented a suite room so it was extremely spacious, comfortable, clean, the hotel service was very good. The most impressive thing was that they also rented bicycles for free, I really liked it. Will come back next time.

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5 people find it helpful

Khang N. T. T.

10.0

/10

Reviewed 174 week(s) ago

Very good service, located in the center, surrounded by the highlights of the city. Bicycles are available for guests at the hotel. Polite and enthusiastic staff. Delicious buffet, quite a lot of dishes. The room is as beautiful as the pictures show. Nothing to criticize

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1 people find it helpful

Ngoc P. T.

8.5

/10

Reviewed 177 week(s) ago

Nice room, spacious, airy, with balcony, enthusiastic and lovely staff. Especially has kitchen, big refrigerator. However, the bathroom is often clogged. Room does not have breakfast.

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3 people find it helpful

Do Thi P. L.

9.7

/10

Reviewed 177 week(s) ago

Everything's fine. Clean room, polite staff. Quiet location, not noisy but still convenient to travel, close to vincom, walking to the sea is also close

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5 people find it helpful

Luu H. N.

6.5

/10

Reviewed 178 week(s) ago

The hotel is very clean and airy, but no one greets guests at the door, everything is self-motivated, centrally located, nice view, score 6/10

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2 people find it helpful

Nguyen T. H.

9.7

/10

Reviewed 178 week(s) ago

I stayed in room 2903 twice, really enjoyed my stay here, nice room, reasonable layout, especially enthusiastic staff, maximum customer support. This is still the first choice when I come to Nha Trang

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2 people find it helpful

Thi Hong Khanh Nguyen

10.0

/10

Reviewed 183 week(s) ago

Clean room, convenient location and great view. Breakfast is simple but delicious.

2 people find it helpful

Nguyen T. M. N.

9.7

/10

Reviewed 184 week(s) ago

Vị trí thuận tiện ngay trung tâm. Ăn sáng đơn giản, ngon. Phòng rộng rãi. Tôi sẽ quay lại và giới thiệu cho bạn bè.

1 people find it helpful

Tran

10.0

/10

Reviewed 188 week(s) ago

The room has an electric stove, so it is very suitable for the whole family to relax. However, if there is an iron so that guests can iron their own clothes, it will be even better.

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2 people find it helpful

Accommodation's Reply

14 Feb 2022

Thank you for your contributions. The hotel will transfer the information to the Management Board for consideration to improve service quality.

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Huong P.

9.7

/10

Reviewed 226 week(s) ago

Rooms are fully equipped and very large. Every day there are cleaning staff to clean the room. Will come back when the opportunity arises.

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4 people find it helpful

Glueckdelheit R.

8.5

/10

Reviewed 229 week(s) ago

phòng rộng rãi, view đẹp, cũng nằm hướng trung tâm, tầng 2 còn có nhà hàng phù hợp với nhu cầu khám phá tham quan.

4 people find it helpful

Nguyễn T.

9.4

/10

Reviewed 236 week(s) ago

Great for family vacation, professional and enthusiastic staff

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3 people find it helpful

Le Quang P.

9.7

/10

Reviewed 237 week(s) ago

the new room is clean, nice cover. Enjoy being here.

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2 people find it helpful

Pham H. N. P.

10.0

/10

Reviewed 255 week(s) ago

The room is large, beautiful, convenient for families, especially with a baby, the staff will definitely visit again

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3 people find it helpful

Tran T. T. L.

6.0

/10

Reviewed 266 week(s) ago

Reception chaotic and no space Not friendly staff and no smiles when serving customer Lifts unable to cope with many guests from tour groups Not suitable Hotel for Families and only for Business groups and Tours Expensive for average Hotel

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