Familie Ayu Suite

Explore Familie Ayu Suite
8.2
Very Good
From 503 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Familie Ayu Suite
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Room Space (22)
Distance to City Center (20)
Bedroom (18)
Staff Friendliness (16)
Accessibility (15)
Bathroom (15)
Surroundings (14)
Wifi (13)
Check-in/out Time (13)
Ambiance (13)
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Traveler Reviews Familie Ayu Suite

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Customer reviews
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Hani H.
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7.9
/10
Reviewed 6 week(s) ago
This is really only suitable for those in dire need of a place to sleep and shower. The location is noisy due to its location on a busy roadside, and even inside the homestay, the staff chatter loudly enough to be heard in the room. But it's affordable, has a hot shower, and is close to the station.
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T***y
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Transit
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8.5
/10
Reviewed 6 week(s) ago
The location is near the station, a 10-minute walk to get there, there are many sellers so it's not difficult to find food, a minimarket is nearby, the hotel staff is quite friendly, the room is quite clean, the bed is as requested, the bathroom is quite clean, yes, for a hotel room of 300 thousand for 3 people, it's quite economical.
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M***d
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Transit
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8.0
/10
Reviewed 7 week(s) ago
Simple room, lack of facilities, friendly staff, TV is off, water is off, quite annoying, not soundproof.
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Mamen J.
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10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly and helpful.
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I***h
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Leisure
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5.7
/10
Reviewed 19 week(s) ago
The rooms are too cramped, and the amenities are lacking. The cleanliness of the rooms and bathrooms is also very poor.
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1 people find it helpful
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desy h.
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Leisure
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9.4
/10
Reviewed 19 week(s) ago
Arriving at Garut by train at 11:00 PM, I was warmly welcomed by the reception staff. The reservation was quick, and the room was nice, tidy, clean, and fragrant. The bathroom had hot water, just as I requested, with a balcony and ventilation (because I know Garut has fresh, clean air). The hot water was good for my morning shower. It's very close to Garut station, and my main destination, Mang Iki Restaurant, was very close to this hotel. The only downside: The noise of passing vehicles; even late at night, many vehicles still passed in front of the room. Otherwise, everything was good.
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4 people find it helpful
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Mia A.
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10.0
/10
Reviewed 19 week(s) ago
Second time staying here for a stopover and rest.
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s***i
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Staycation
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8.2
/10
Reviewed 22 week(s) ago
The hotel's central location makes it easy to get around, but the rooms are so noisy with passing traffic that guests can't sleep. The windows don't close properly and aren't soundproof.
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Ananda G.
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Leisure
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9.1
/10
Reviewed 31 week(s) ago
Not far from the station (city center), the rooms are clean and comfortable, suitable for family stays, good service, can use the public kitchen, night check-in time is also safe
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2 people find it helpful
Mochammad M. S.
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9.4
/10
Reviewed 40 week(s) ago
the place is clean, the service is also friendly, there is a pantry too, the location is close to the station and the Garut town square, next time I go to Garut I will stay here again, thank you Yo Family Ayu and Traveloka.
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3 people find it helpful
d***a
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8.7
/10
Reviewed 44 week(s) ago
The staff is quite friendly, cleanliness needs to be improved.
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R***y
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Staycation
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8.7
/10
Reviewed 52 week(s) ago
The superior room is quite large. The floor is not clean, sticky and oily. The towels are not good, smell a bit musty, and are not neatly packed for guests. The towels are dirty. The bathroom water is flowing smoothly and the TV channels are good. There are not enough hangers for the wardrobe. If the cable roll is damaged, please replace it.
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3 people find it helpful
D***n
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9.1
/10
Reviewed 52 week(s) ago
This hotel is located in the heart of Garut, with a very strategic location, but seriously, the price per night is incredibly cheap! Although the building is old, the hotel is comfortable, clean, the rooms are quite spacious, and the receptionist is super friendly!
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4 people find it helpful
Z***a
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Leisure
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8.8
/10
Reviewed 54 week(s) ago
noisy night from the highway if there is a loud exhaust sound.
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V***a
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Staycation
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9.1
/10
Reviewed 57 week(s) ago
Okay, strategic, easy to find food and snacks, very friendly.
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2 people find it helpful
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CHINEDOU M.
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Leisure
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9.4
/10
Reviewed 59 week(s) ago
Nice hotel, quiet, and comfortable.
2 people find it helpful
heru s.
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8.9
/10
Reviewed 67 week(s) ago
The location is strategic, but it's a shame that the guests staying there are noisy, like a security post. Please limit the number of seats for guests in the hallway so it doesn't feel like a night market.
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4 people find it helpful
R***i
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Leisure
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5.4
/10
Reviewed 68 week(s) ago
Very disappointed, especially since the TV and WiFi were not working, the mattress smelled and the room was like an old building, there was no hot water, and there were no toothbrushes or toothpaste available.
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4 people find it helpful
S***e
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Staycation
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8.5
/10
Reviewed 68 week(s) ago
Hotel in the city center and quite cheap and cheerful
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3 people find it helpful
muhammad a.
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Transit
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8.4
/10
Reviewed 69 week(s) ago
Friendly, humble receptionist, perfect location, worth the price
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4 people find it helpful
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