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Traveler Reviews Emerald Hotel Timika
Number of reviews per page
20
20
40
40
Customer reviews
M***l
Business
8.8
/10
Reviewed 6 day(s) ago
Worth it because the location is close to the airport, food courts, and entertainment centers.
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O***A
10.0
/10
Reviewed 5 week(s) ago
Nice breakfast. Clean room and bathroom. Love it. In the center of the city.
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Accommodation's Reply
17 Apr 2026
Dear Ms./Mrs. O*a, Warm greetings from Emerald Hotel. Thank you for your review and rating. We were honored to have served you. We hope to further improve our products and services in the future. We look forward to welcoming you again. Sincerely, Rut Noordin, Head of Front Office.
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TR
Taufiq R. A.
8.4
/10
Reviewed 7 week(s) ago
Overall everything is good, just need to clean the stains on the room sheets
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Accommodation's Reply
08 Apr 2026
Dear Mr. Taufiq R. A., From Emerald Hotel, we respectfully thank you for your review and rating. We were honored to have served you. We hope to further improve our products and services in the future. We look forward to welcoming you again. Sincerely, Rut Nurdin, Head of Reception.
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H***o
8.3
/10
Reviewed 8 week(s) ago
It was actually quite comfortable, but the sound of music from the club behind the hotel was clearly audible.
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Accommodation's Reply
28 Mar 2026
Dear Mr./Ms. H.O., Warm greetings from Emerald Hotel. Thank you for your review and rating. We were honored to have served you. We hope to further improve our products and services in the future. We look forward to welcoming you again. Sincerely, Rut Noordin, Head of Front Office.
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C***e
Transit
10.0
/10
Reviewed 10 week(s) ago
Nice, clean, and okay good room and good place.
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Accommodation's Reply
26 Mar 2026
Dear Mr./Ms. C.E., It is our pleasure to inform you from Emerald Hotel that we thank you for your review and rating. We were honored to have served you. We hope to further improve our products and services in the future. We look forward to welcoming you again in the future. Sincerely, Rut Noordin, Head of Front Office.
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F***i
Staycation
8.5
/10
Reviewed 16 week(s) ago
Just want to say, yes, it's okay..
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Accommodation's Reply
02 Feb 2026
Dear Mr./Mrs. F.J., Warm greetings from Emerald Hotel. Thank you for your review and rating. We were honored to have served you. We hope to further improve our products and services in the future. We look forward to your next visit. Sincerely, Rut Noordin, Head of Front Office.
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I***m
Staycation
9.1
/10
Reviewed 18 week(s) ago
Friendly service, clean, comfortable and safe rooms.
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Accommodation's Reply
17 Jan 2026
Dear I.M., Warm greetings from the Emerald Hotel. Thank you for your valuable review and rating. We sincerely appreciate your stay with us, and we will continue to strive to provide you with even better products and services. We look forward to seeing you again on your next visit. Sincerely, Rut Nurdin, Front Desk Manager
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mD
martina D. s.
10.0
/10
Reviewed 29 week(s) ago
My first experience staying at the Emerald Hotel. The service from the hotel staff was excellent from check-in to check-out.
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Accommodation's Reply
01 Nov 2025
We would like to express our deepest condolences to Ms. Martina S. from Emerald Hotel. Thank you for your valuable review and rating. It was a pleasure to welcome you. We will continue to provide you with better products and services in the future. We look forward to welcoming you back again. Thank you. Ruth Noordin, Front Office Manager
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BD
Budi D.
10.0
/10
Reviewed 31 week(s) ago
Free laundry, delicious breakfast, clean rooms
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Accommodation's Reply
01 Nov 2025
On behalf of Jade Hotel, we would like to extend our warmest regards to Budi D. Thank you for your valuable review and rating. Budi D. is very honored to serve you. We will continue to work hard to improve our products and services in the future. We sincerely hope to welcome you back again. Thank you! Front Office Manager Rut Noordin
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Petra L.
Transit
9.4
/10
Reviewed 31 week(s) ago
Comfortable, the service is responsive, basically every time I go to Timika I always stay here.
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Accommodation's Reply
13 Oct 2025
Dear Petra L., Warm greetings from the Emerald Hotel. Thank you for your valuable review and rating. Dear Petra L., thank you for staying with us. We will continue to strive to provide you with even better products and services. We look forward to your next visit. Sincerely, Rut Nurdin, Front Office Manager
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S***n
Transit
8.2
/10
Reviewed 32 week(s) ago
The staff is friendly, check-in time can be adjusted.
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Accommodation's Reply
13 Oct 2025
Dear Mr. S*n. Best regards, Emerald Hotel Thank you for your review and rating. We are honored to serve you. We hope that in the future we can improve our products and services even further. We will be very happy to welcome you again. Best regards, Rut Noordin Front Desk Manager
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MH
Mikka H.
10.0
/10
Reviewed 36 week(s) ago
Very satisfying service, clean room
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Accommodation's Reply
03 Oct 2025
Dear Mr./Mrs. Mikka H. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to provide services to Mr./Mrs. Mikka H. We hope that in the future we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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S
SARWANTI
8.8
/10
Reviewed 36 week(s) ago
Friendly staff, comfortable rooms, good service.
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Accommodation's Reply
16 Sep 2025
Dear Mrs. Sarwanti. Warm greetings from Emerald Hotel. Thank you for your review and rating. It was an honor for us to be able to serve Mrs. Sarwanti. We hope that in the future we can improve our products and services to be even better. We are happy to await Mrs. Sarwanti's next visit. Best regards. Rut Nurdin, Front Office Leader
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Z***a
8.5
/10
Reviewed 42 week(s) ago
Recommendations for those looking for accommodation in Timika.
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Accommodation's Reply
06 Aug 2025
Dear Mr./Mrs. Z. A. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to provide services to Mr./Mrs. Z. A. We hope that in the future we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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E***i
10.0
/10
Reviewed 42 week(s) ago
Friendly staff, always choose Emerald to stay in Timika
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Accommodation's Reply
06 Aug 2025
Dear Mr./Mrs. E. I. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to provide services to Mr./Mrs. E. I. Hopefully, in the future, we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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ZE
Zakharia E. S.
8.5
/10
Reviewed 44 week(s) ago
Good location, near malls and eateries
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Accommodation's Reply
21 Jul 2025
Dear Mr. Zakharia. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to serve Mr. Zakharia. We hope that in the future we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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S***z
Transit
8.5
/10
Reviewed 44 week(s) ago
The room was clean, the water heater worked well.
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Accommodation's Reply
21 Jul 2025
Dear Mr./Mrs. S. Z. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to provide services to Mr./Mrs. S. Z. We hope that in the future we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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R***a
8.8
/10
Reviewed 44 week(s) ago
Not satisfied, the bathroom smelled bad when I entered, the toilet was yellow and there were lots of mosquitoes. It was stuffy because the deluxe room had no windows. The food was okay.
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Accommodation's Reply
15 Jul 2025
Dear Mr./Mrs. R. A. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to provide services to Mr./Mrs. R. A. Hopefully, in the future we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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I***i
Leisure
9.4
/10
Reviewed 45 week(s) ago
It's cool for a hotel of this size with a very affordable price.
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Accommodation's Reply
14 Jul 2025
Dear Mr./Mrs. I. I. Warm greetings from Emerald Hotel. Thank you for your review and rating. It is an honor for us to be able to provide services to Mr./Mrs. I. I. Hopefully, in the future, we can improve our products and services to be even better. We are happy to await your next visit. Best regards. Rut Nurdin, Front Office Leader
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Sandi P. S.
Business
10.0
/10
Reviewed 48 week(s) ago
The hotel is cool, check-in time can be as requested, free extra bed, satisfactory service, the food is also delicious...
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Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. Shandy s. Warm greetings from Emerald hotel. Thank you for the review and rating given. It is an honor for us to be able to provide services to Mr./Mrs. Shandy s. Hopefully in the future we can improve our products and services to be even better. We are happy to await the visit of Mr./Mrs. Shandy s. Next. Best regards. Rut Nurdin. Front Office Leader