Hotel O Serena Anggrek

Explore Hotel O Serena Anggrek
7.8
Pleasant
From 142 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.8

Location

8.0

Service and Facilites

7.9

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Traveler Reviews Hotel O Serena Anggrek

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20
40
Customer reviews
Andre D. M.
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6.0
/10
Reviewed 124 week(s) ago
I arrived at the hotel, it's not working with OYO anymore. So I have to pay at the price of the hotel rate.
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2 people find it helpful
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Ibnu S. A.
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5.4
/10
Reviewed 178 week(s) ago
Pengalaman jelek di hotel ini, pendingin ruangannya tak berfungsi dengan baik dan setelah diberitahu ke resepsionis untuk setting kembali atau minta ganti kamar, tetap tidak mendapatkan respon. Malamnya mereka bilang kamar lain penuh, padahal siangnya saya minta pindah kamar. Di remote sudah angka 16, tapi suhu masih seperti 28. Akhirnya saya check out dan pindah hotel malam itu.
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1 people find it helpful
Noor E. G.
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5.4
/10
Reviewed 184 week(s) ago
The toilet is all broken. Facilities must be repaired.
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1 people find it helpful
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Desy M. M.
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8.5
/10
Reviewed 218 week(s) ago
The service is very good and friendly, although cheap but still comfortable.
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1 people find it helpful
Maringan Pardede
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6.0
/10
Reviewed 253 week(s) ago
The bathroom is not neat and clean. And the room is not clean enough.
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1 people find it helpful
Rosdiana Rosdiana
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Business
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8.5
/10
Reviewed 302 week(s) ago
The rooms are clean and comfortable, the check-in process is easy.
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Nina J. R. T.
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5.4
/10
Reviewed 303 week(s) ago
Dim, toilet is dirty, but there are cigarette butts. Yes the name also says the price, what else can I say, but at least cleanliness is considered.
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2 people find it helpful
MUHAMMAD A. I.
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Business
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4.8
/10
Reviewed 303 week(s) ago
The room was smelly, the bed had hair and the bathroom was super small and there was stone as a drain cover.
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MUHAMMAD A. I.
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Business
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4.8
/10
Reviewed 303 week(s) ago
Smelly room, the bed needs to be replaced because the conditions are already not good, the cleanliness of the bed must also be improved because there is still hair, a small bathroom and the presence of a bathroom water hole cover in the form of stone, causing the impression of slums, added the receptionist not reliable.
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1 people find it helpful
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Nisa U.
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Medical
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9.1
/10
Reviewed 305 week(s) ago
The rooms are clean, the service is also quite good with the price of the people.
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1 people find it helpful
Adhana P. S.
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Backpacking
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8.5
/10
Reviewed 316 week(s) ago
Yes, the room is neat, and okay to be occupied.
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3 people find it helpful
Ibnaidah
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5.7
/10
Reviewed 339 week(s) ago
Good service, smelly room facilities and leaky AC rooms. Even though the price is cheap but it looks cheap.
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3 people find it helpful
ari e. s.
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5.4
/10
Reviewed 339 week(s) ago
There is no signal at all so it is difficult for communication and Wi-Fi does not work until the last day. Humid room, bathroom is not clean, service is lacking in initiative.
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2 people find it helpful
Gaia L.
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6.5
/10
Reviewed 348 week(s) ago
Room 109 has mice. Even though I had to stay for 3 days but because I didn't panic, I didn't report to the receptionist. The last night was a bit good after 2 nights before I struggled. I want to take a picture but run away. Mice come from under the bed.
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1 people find it helpful
Yayan H.
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8.5
/10
Reviewed 353 week(s) ago
The rooms are quite clean, cheap prices.
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Chary M.
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Backpacking
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8.5
/10
Reviewed 359 week(s) ago
Comfortable, clean, spacious rooms, a bit noisy because of the roadside.
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ridwan f.
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Family
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4.8
/10
Reviewed 361 week(s) ago
The location is quite good, the rooms and bathrooms need to be repainted to make it look cleaner and. comfortable.
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Budi S.
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Medical
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4.8
/10
Reviewed 362 week(s) ago
Very bad it doesn't match the picture. Service is also not friendly. Sorry to stay here.
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2 people find it helpful
Septi A. V.
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Family
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5.9
/10
Reviewed 364 week(s) ago
By the time we checked in it was late but the new room was cleaned so the room floor was still wet and sticky because it was just mop. The sheets are also not clean, there is sand. But it is quite in accordance with the price.
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1 people find it helpful
Mediana R. S.
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8.5
/10
Reviewed 364 week(s) ago
The bathroom is not hot, but everything is okay.
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