The room and bathroom were super clean, however, the most important thing to me was the amazing services they have! Staff assistance beyond my expectations! We checked in nearly about 11.30 pm, the staff was very helpful and friendly. Early morning at 4.30 am, she came to our room with a wheelchair for my 80-year-old mom, who couldn't walk far. She helped push the wheelchair all the way to the departure gate! Her service was very sincere and extraordinary. I really appreciate her service. Unfortunately, I didn't have a chance to ask her name because we were rushing to board the plane. I will definitely come back to this hotel if me and my mom transit in KLIA 2 next year!