People often mention about NDC Resort & Spa Manado
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Staff Friendliness (95)
Room Space (94)
Family Friendly (90)
Ambiance (85)
Bedroom (85)
Variety (85)
Hotel Area (83)
Taste (82)
Bathroom (74)
Distance to City Center (73)
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Traveler Reviews NDC Resort & Spa Manado
Number of reviews per page
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40
Customer reviews
BY
Billy Y. O.
Staycation
10.0
/10
Reviewed 4 day(s) ago
All the service at the hotel, from check-in to check-out, was excellent and friendly. The receptionist, Gisela, was very welcoming.
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hikmah i. w.
8.5
/10
Reviewed 4 day(s) ago
The hotel staff and service are very friendly.
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ML
Melany L. P.
8.5
/10
Reviewed 5 day(s) ago
Comfortable and the service is very good.
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JB
Jinever B. P.
10.0
/10
Reviewed 7 day(s) ago
Comfortable room, good service from receptionist Gisel.
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FL
Florensia L. S.
8.5
/10
Reviewed 7 day(s) ago
The hotel staff was very friendly and helpful. The rooms were spacious, and the breakfast menu was varied. The hotel staff, Mario & Gisella, 🥰
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GE
Gita E.
10.0
/10
Reviewed 7 day(s) ago
It's really nice 🫰 and can be recommended to many people.
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RM
Ratnadewi M.
10.0
/10
Reviewed 1 week(s) ago
Thank you for the birthday surprise from the team members on duty at the restaurant. So happy!
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AS
Andi S.
Business
10.0
/10
Reviewed 1 week(s) ago
Nice stay, definitely will back to this resort with my family. Staff-nya resto cukup helpful.
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Y***a
10.0
/10
Reviewed 2 week(s) ago
The reception staff and GRO were very friendly. They were very helpful, especially when upgrading. Overall, I was satisfied 😍. I'll be back again next time with a full lineup 🫰🏻
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Matilda
Leisure
9.7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, helpful during check-in. Large swimming pool, large parking area.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ndc resort & spa Manado. We are delighted to hear that you enjoyed the friendliness of our staff, especially their assistance during check-in, and that you enjoyed our swimming pool and spacious parking area. Your positive feedback means a lot to us. We hope to welcome you back for another enjoyable stay. Sincerely, ndc resort & spa Manado
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JR
Jelita R.
10.0
/10
Reviewed 2 week(s) ago
The rooms are clean and the environment is clean. The staff, Adhi and the GRO staff, are friendly and kind. 👍
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JW
Jonathan W.
10.0
/10
Reviewed 2 week(s) ago
Good and fast service from staff on behalf of Adi and also others.
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A***a
8.7
/10
Reviewed 2 week(s) ago
Overall, I admit this hotel is nearly perfect, but for me, the only downsides are the TV broadcasts and breakfast menu. The TV broadcasts are almost entirely Chinese/Korean, if I'm not mistaken. Personally, I found the breakfast to be a bit too Chinese/Korean. Otherwise, everything about this hotel is great. Thank you, NDC.
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R***n
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very quick to address the issue. The only downside was the door handle (old building, C-8, 4th floor). It needs to be fixed immediately, as opening the door requires extra effort. It's still fine for men, but it's definitely a hassle for women to open the door.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your experience at ndc resort & spa Manado. We are pleased to hear that you appreciated the speed and responsiveness of our staff in resolving the issue. However, we apologize for the inconvenience you experienced regarding the door handle of room C-8 on the 4th floor of the old building. Your feedback is very important to us, and we will forward it to the relevant team for immediate investigation and resolution to ensure all guests enjoy comfort and easy access. Thank you for your attention and suggestion. We look forward to welcoming you back for an even more comfortable stay. Sincerely, ndc resort & spa Manado
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Karmila S. M.
Staycation
10.0
/10
Reviewed 2 week(s) ago
The hotel facilities are excellent, including the rooms and everything else. The staff are very friendly. The food is delicious.
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WR
Wanda R.
10.0
/10
Reviewed 2 week(s) ago
Great! 👍 The AC works perfectly and also the service is good. Gracia's service is good, reception Gisel.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest,
Thank you for your kind feedback! We are delighted to hear that the air conditioning is working perfectly and that you were satisfied with our service. We also appreciate your compliments for Gracia and Gisel from our Reception team. We will gladly share your kind words with them. We look forward to welcoming you back for another pleasant stay.
Warm regards,
NDC Resort & Spa Manado
RS
Rico S.
10.0
/10
Reviewed 3 week(s) ago
Room 8311. Good service from Gisel & Dela, comfortable room, nice view.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your kind review. We are delighted to hear that you felt comfortable in your room and enjoyed the beautiful view. We appreciate your appreciation for Gisel and Dela's service. We hope to welcome you back to ndc resort & spa Manado again. Sincerely, ndc resort & spa Manado
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RS
Rico S.
10.0
/10
Reviewed 3 week(s) ago
Good, good service, good view.
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Accommodation's Reply
27 Oct 2026
Dear valued guest, Thank you for your positive review. We are delighted to hear that you were satisfied with our services and enjoyed the beautiful scenery. We hope to welcome you back for another pleasant stay. Sincerely, ndc resort & spa Manado
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LOPO A. M.
10.0
/10
Reviewed 3 week(s) ago
Good and friendly service from Gisel & Dela, the room is clean and comfortable, breakfast is delicious and varied.
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were impressed by the warm hospitality of Gisel and Dela, the clean and comfortable rooms, and the delicious and varied breakfast. Your compliments mean a lot to us, and we will share them with the relevant team. We hope to welcome you back to ndc resort & spa Manado again. Sincerely, ndc resort & spa Manado
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RS
Ria S.
10.0
/10
Reviewed 3 week(s) ago
Check-in was very fast, the service was satisfactory 🫶 I will be back again, thank you Ndc 🫶
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Accommodation's Reply
27 Oct 2026
Dear Valued Guest, Thank you for your review and your trust in ndc resort & spa Manado. We are delighted to hear that the check-in process was quick and that you were satisfied with our service. We hope to welcome you back for another enjoyable stay. See you soon! Sincerely, ndc resort & spa Manado