Aston Inn Tasikmalaya

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Overall Ratings & Reviews Aston Inn Tasikmalaya

Traveloka (5,629)
Other sources (13)
8.6
Very Good
From 5,629 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Aston Inn Tasikmalaya
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Staff Friendliness (100)
Bedroom (100)
Distance to City Center (89)
Ambiance (88)
Room Space (86)
Bathroom (83)
Hotel Area (82)
Accessibility (74)
Variety (66)
Wifi (64)
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Traveler Reviews Aston Inn Tasikmalaya

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Customer reviews
Dhee L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The receptionist, Ms. Wulan, was very friendly, and she's still the same. The guys at the Adit restaurant were very friendly. The hotel staff were all very friendly. The food menu, hmmm… I'm satisfied. I hope the vegetarian menu is improved. And the room cleanliness is excellent! Although there's a hard-to-reveal story about the room on the 7th floor.
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Accommodation's Reply
31 Jul 2026
Dear Dhee L., Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Fauzi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Recommend for staycation & business trip.
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Accommodation's Reply
13 Jul 2026
Dear Fauzi N, S, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Fauzi
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10.0
/10
Reviewed 5 week(s) ago
Recommend for staycation and business trip
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Accommodation's Reply
13 Jul 2026
Dear Mr, Fauzi N. S, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
CAHAYA S. S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 5 week(s) ago
The room was dirty from the moment we entered (lots of hair, etc.), the water was cold (hot water only came out a tiny bit, the rest was constantly cold), and worst of all, there was no soundproofing at all. The sound of people walking in the hallway, falling objects, or people talking in the next room, even the sound of the plumbing, could all be heard, making it difficult to sleep. Not recommended at all.
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Accommodation's Reply
07 Jul 2026
Dear Ms. Cahaya, Thank you for taking the time to share your experience. We apologize that your stay did not meet your expectations. We are particularly sorry about the cleanliness of your room upon arrival, the hot water issue, and the inconvenience caused by surrounding noise that disturbed your rest. These issues do not reflect the standards of service we strive to provide to all our guests. We have forwarded your feedback to our housekeeping and engineering teams for evaluation and follow-up, including a thorough inspection of the room cleanliness and hot water system. Regarding the external noise, we will take it into consideration in our evaluation to minimize any further disturbances that may affect guest comfort. We apologize for any inconvenience caused. We sincerely hope to have the opportunity to welcome you back to Aston Inn Tasikmalaya and provide you with a better stay in the future. Sincerely, The Management Team, Aston Inn Tasikmalaya
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T***I
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9.7
/10
Reviewed 5 week(s) ago
The staff is friendly, the rooms are clean and spacious, the food is quite good.
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Accommodation's Reply
07 Jul 2026
Dear Mr / Mrs T**l, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
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Intan R.
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Staycation
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6.5
/10
Reviewed 5 week(s) ago
The room was okay, but unfortunately, the utilities were significantly reduced. There were no tissues, so you had to ask for them. There was no hair dryer, so you could borrow it when you asked, and even then, you were limited to no more than two hours. You had to buy a laundry bag! I've never seen a hotel like this before, so disappointing!!!
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Accommodation's Reply
07 Jul 2026
Dear Mr. Inton R., Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced regarding some of the amenities in your room. Your feedback is invaluable in helping us continuously improve our services. Please be informed that some amenities, such as hair dryers, are available upon request to ensure their availability for all guests. However, we understand that this may not have met your expectations, and we will reassess this process to enhance your stay and make it more comfortable. Regarding tissues and other amenities, guest requests should be adequately met. We will review this with the relevant team to ensure such situations do not recur in the future. Once again, we apologize for any inconvenience. We look forward to welcoming you back to Aston Inn Tasikmalaya and providing you with an even better stay. Sincerely, The Management Team, Aston Inn Tasikmalaya
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Markus S.
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Business
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10.0
/10
Reviewed 6 week(s) ago
The hotel is clean, the lighting in the room is good.
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Accommodation's Reply
01 Jul 2026
Dear Mr Markus, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Adi P.
icon-Leisure
Leisure
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7.4
/10
Reviewed 6 week(s) ago
The terms and conditions at the partner hotel didn't match what was written and communicated in the app on the breakfast bill. The order stated breakfast was included for two adults and one child. The child requirements were also listed there, and my child fell far short of those requirements. However, the restaurant stated that the policy only applies to two adults and one child, with an additional charge (proof of payment attached).
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Accommodation's Reply
07 Jul 2026
Dear Mr./Ms. Adi P, Thank you for taking the time to share your experience. We apologize for any inconvenience caused by the breakfast benefit information on your booking confirmation. We understand that the discrepancy between the information provided in your booking confirmation and the information used during check-in and breakfast may cause confusion and disappointment. We will follow up on your feedback by checking with the relevant team and coordinating with Traveloka to ensure that the information displayed in the booking system is consistent. We want to ensure that the information received by guests is consistent with the relevant policies to prevent such incidents from happening again. If there is any discrepancy in the use of benefits in your booking, we will conduct a further assessment by reviewing the relevant booking details. We apologize again for this unpleasant experience and thank you for your valuable feedback. We hope to welcome you back to Aston Inn Tasikmalaya and provide you with a better stay in the future. Sincerely, The Management Team, Aston Inn Tasikmalaya
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A***n
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
I like staying here, the location is close to the city center, the service is friendly.
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Accommodation's Reply
01 Jul 2026
Dear Mr / Mrs A***n, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
As always... just nice... worth it....
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Accommodation's Reply
01 Jul 2026
Dear Mr / Mrs R***d, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
R***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Just nice... worth it... Probably will stay again if I go to Tasikmalaya again.
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Accommodation's Reply
01 Jul 2026
Dear Mr / Mrs R***d, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Fauzi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommended for staycations and business trips.
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Accommodation's Reply
01 Jul 2026
Dear Mr / Mrs Fauzi, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
E***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The superior rooms would be much better if they had smart TV service, not just the family rooms.
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Accommodation's Reply
01 Jul 2026
Dear Mr / Mrs E***k, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Tasikmalaya
Fauzi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Suitable for staycation and business trip.
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Accommodation's Reply
22 Jun 2026
Dear Mr Fauzi, Warmest Greeting from Aston Inn Tasikmalaya. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
Fauzi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Perfect for a staycation or business trip.
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Accommodation's Reply
22 Jun 2026
Dear Mr Fauzi N. S, Warmest Greeting from Aston Inn Tasikmalaya. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very friendly staff, quite complete food, clean rooms, strategic location, recommended.
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Accommodation's Reply
22 Jun 2026
Dear Guest, Warmest Greeting from Aston Inn Tasikmalaya. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
A***f
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Best accommodation in Tasikmalaya. Had a great time with family. Will be back for sure!
1 people find it helpful
Accommodation's Reply
22 Jun 2026
Dear Mr A***f, Warmest Greeting from Aston Inn Tasikmalaya. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
Fitri N. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The staff were friendly, from the receptionist, room attendants, and baristas. Enjoying coffee at the coffee shop is affordable. The room was clean. The king-size bed was very large, making it comfortable for a good night's sleep. The strategic location offers plenty of food options nearby.
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Accommodation's Reply
02 Jun 2026
Dear Mrs Fitri N. A, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
I stayed at Aston Inn Tasikmalaya and had a very satisfying experience. Check-in was quick, and the hotel staff were friendly and professional from the moment I arrived. The hotel's location is also very strategic, being in the center of Tasikmalaya City, providing easy access to various culinary spots, shopping centers, and other important areas. My room was comfortable, clean, and well-appointed. The soft bed and peaceful atmosphere made for a more optimal rest. The hotel's facilities are also quite complete, including a swimming pool, good Wi-Fi access, and ample parking. The cleanliness of all areas of the hotel is also very well maintained, which was a plus point during my stay.
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Accommodation's Reply
02 Jun 2026
Dear Mr / Mrs A***i, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Comfortable, spacious rooms, friendly service.
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Accommodation's Reply
02 Jun 2026
Dear Mr / Mrs R***o, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Management Aston Inn Tasikmalaya
Number of reviews per page
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