Overall Ratings & Reviews Seda Vertis North

I had a pleasant stay here, the service was great and hotel is real clean!

A 5 star hotel that is affordable and accessible. Everything is awesome. The food. The ambiance is relaxing. You can experience the city life but at the same time relaxing! Till my next stay!

I booked for someone else. They waited for hours in the hotel lobby waiting for the hotel to look for their confirmed booking. After hours of waiting, the hotel did not find my booking and they just opted to leave the hotel. They came from a long journey and with them is a one-year-old child so rest is much needed that day. They came back later that afternoon after I myself called the app customer service. They gave me the hotel confirmation number so I call the Seda hotel. After almost 10 minutes of waiting on the phone, the staff finally found and confirmed the booking. It's such a hassle that the hotel, for which we paid expensively, could deny guests because of their system glitch or something for which customers are not at fault.

Toilet bowl is broken. Also closing/opening the door was very challenging.

We really enjoyed our stay in Seda. Kids really had fun in your pool area. Room is quite big enough for family of 4. Breakfast is superb. Overall experience is excellent. I will definitely recommend this to my friends.

1.) Aircon was warm 2.) No Bedit 3.) Bed cover has bed bugs

Not worth the money. Was given a wrong bed and they can't handle it with just a phone call. They will ask you to go back at the front desk again. Got really disappointed with that knowing that it is a 5 star hotel. Unlike other hotels, which is even a 3 star but can handle that kind of change. and the room, nothing expectacular or extravagant.

One word. Relaxing! I don't have any bad things to say, from check in counters to breakfast buffet! It is indeed worth the price. Will definitely go back!

we had a pleasant stay here. My kids enjoy the pool.. clean and modern hotel. Staff are friendly and accommodating too...

Had a great stay for 2 nights. My kids enjoyed the pool a lot. The breakfast buffet had a good selection.

Clean, great hospitality. Very delicious breakfast.

We requested for a connecting room and it was granted. They are flexible enough to meet our requests and give us a comfortable stay as much as possible. One of the greatest Hotel here in QC.

The toilet has no bidet, their customer service is not helpful, they ask charge/fees for the smallest things, even toiletries! would never want to stay here again

Friendly staff, cozy rooms, great location being beside one of the nicest malls. Breakfast buffet is more than adequate. Would love to do another staycation here.

Cr smelled like cigarette. You can hear other people easily. May it be from the outside or from the room beside us. The only good thing in our stay was the bread pudding.

Facility, food, club lounge all okay. But personnel was dishonest. It was clear in our voucher that we booked a Club Room, but they had a mix up with the room assignments. Instead of correcting their mistake, they just made us believe that what we were given was a Club Room when in fact it was only Deluxe. Emailed them after our stay and the Front Desk Manager called to apologize but damage was done. Thinking twice if we will come back again!

The room is spacious and the bed is big. They also have complimentary birthday cake.

The room is fresh, clean and the bed cozy. We stayed in a deluxe room and it’s awesome. Our needs are met like iron and utensils.

Seda is blessed with very courteous, friendly and very assisting staff. They easily facilitated my requests and served with a smile.

Booked their wedding preparation package plus additional rooms for our guests. For a hotel offering this type of package, they were very strict with photoshoots. They were absolutely unhelpful and uncooperative. Rooms were also hot. Even the lobby. Food was just OK.