Store audits are conducted every 3 or 5 months, always here. Always get off work at 3 or 4 am, and always and always and always the team in the lobby is very willing to accompany me to the front of the room, because I am afraid of hotel hallways in the early hours of the morning. But this time it was a bit fun, from getting off the motorbike taxi, the security guard just in time to cross the guest car, immediately helped carry the plastic bag because it was complicated to get off the motorbike taxi. Sorry I didn't have time to see the name tag (June 25, 2026 early morning at 2 am, Sir, thank you for helping me who was complicated with the plastic bag of food in my hand and on the motorbike taxi hook). Previously, the afternoon was just right to leave my mother at this hotel because she was waiting for her child to work, then because my mother is a bit not tech-savvy, so I ordered food at the restaurant and helped Mba Asa, asked what time to be delivered to the room because she ordered dinner for my mother, and my mother called to confirm that the food was on time. When she finished work early that morning, it turned out my mother was already asleep because she didn't answer the phone. Then Mas Nova escorted me, right up to my room (this time I only got one keycard, but no problem). Luckily, my mom finally woke up. See you at the next audit... stay healthy, all the Savero Hotel team.