Overall Ratings & Reviews Alibaba Hotel Nha Trang

I booked a room for 2 adults and 1 child of 10 years old, I emphasize 2 parents and 1 child of 10 years old. The room was ok, then when the room was delivered, the hotel owner brought up a room, 4 bricks wide 50cm, 4.5 bricks deep, about 5-6m2, put a bed 1.4mx2m. After that, there was no need to turn around. When I had a question, the hotel owner told me that the room price I booked was for that room. While on the Trevaloka app, the room was reported as 15m2. The hotel owner said if I wanted to change the room, I would have to pay 100k and change to a larger room, with a bed 2mx2.2m. and I completely agreed. I'm not saying the hotel owner is dishonest, but Trevaloka is too dishonest, taking a small room, then reducing the price to compete, not knowing what the actual room is like. You have to understand that a 1.4x2m bed cannot accommodate 2 adults and a 10-year-old child. It's best to contact the hotel owner directly. She is friendly, the price is reasonable, and it takes about 5 minutes to walk from the hotel to the beach. You can't trust the app. This is the second or first time using the app, and I will never use it again.

Everything is quite good for a 3 days 2 nights trip

Clean. Good price!

Nice hotel, clean, small room. Will come back next time

He had originally told him to make the last twin rooms still in a double bed room. Smelly elevator did not handle thoroughly, at 4 days still not smell off. The refrigerator was not cold, the air-conditioned room caught in the opposite direction was not cold.

The staff is dedicated, the room is decorated to feel fresh and comfortable for tourists

Poor service, especially hotel owners. Upon check in, only one pair of slippers, but when the hotel room owner said to two pairs of rooms and the temple.