The female staff member, or owner (I'm not sure), was very friendly and spoke nicely. I was there for my younger sister, Cee Twinan's birthday meeting at Fashion Island. It's close and convenient; the mall is just a short walk away, and there's a 7-Eleven across the street, which is very convenient. The room was clean, spacious, and had all the necessary amenities. I was very impressed. If I'm in the area again, I will definitely choose to stay here again.