8.7
Very Good
From 3,165 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Aston Banyuwangi Hotel & Conference Center
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Staff Friendliness (85)
Bedroom (78)
Distance to City Center (77)
Hotel Area (68)
Ambiance (67)
Bathroom (65)
Taste (58)
Accessibility (57)
Room Space (57)
Variety (50)
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Traveler Reviews Aston Banyuwangi Hotel & Conference Center

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40
Customer reviews
a***i
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10.0
/10
Reviewed 1 week(s) ago
Very satisfied staying at Aston Banyuwangi 😊👍
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V***e
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8.2
/10
Reviewed 2 week(s) ago
Friendly and helpful staff, close and strategic location
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Lusi C.
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10.0
/10
Reviewed 2 week(s) ago
Everything was good, from the service, the staff were all nice, and it was clean. Breakfast was also good.
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Grace C.
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
Thank you, Aston Banyuwangi. I'll definitely come back here if I'm in Banyuwangi again. Strategic location, helpful staff, comfortable rooms, complete breakfast, and a comfortable waiting lobby.
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Accommodation's Reply
19 Sep 2025
Dear Ms. Grace, Thank you for your positive and warm review of Aston Banyuwangi Hotel & Conference Center. We are delighted to know that you were satisfied with our strategic location, comfortable rooms, helpful staff, comprehensive breakfast, and comfortable lobby atmosphere. Comments like these truly motivate us to continue providing the best service. We look forward to welcoming you back on your next visit to Banyuwangi. See you again at Aston Banyuwangi! Sincerely, Catur Rahmadi, S.M. General Manager
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H***i
icon-Transit
Transit
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8.5
/10
Reviewed 3 week(s) ago
Overall it's okay, I've stayed here many times and they still maintain good service.
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N***a
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Leisure
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9.1
/10
Reviewed 4 week(s) ago
Located in the city center, close to the station and good places to eat, the staff are friendly and very helpful.
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G***t
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Aston Hotel is very strategic, the service is good & friendly.
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1 people find it helpful
D***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Always a regular here every time I go to Banyuwangi
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Accommodation's Reply
02 Sep 2025
Dear Mr./Mrs. D*a, Thank you for trusting Aston Banyuwangi as your first choice every time you visit Banyuwangi. It is our honor to welcome you back anytime. We look forward to your next visit and are always ready to provide the best service for you. Warm regards, Catur Rahmadi, S.M. General Manager
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D***a
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Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The closest hotel to the city's BWI station. Strategically located and comfortable. Awesome.
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Accommodation's Reply
02 Sep 2025
Dear Mr./Ms. D*a, Thank you for your positive review! We are pleased to know that the strategic location and comfort of Aston Banyuwangi have left a good impression on you. We hope your next visit to Banyuwangi will be just as memorable, and we look forward to welcoming you back. Best regards, Catur Rahmadi, S.M. General Manager
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C***o
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Arrived at 4 pm and reception told me to wait because they still cleaning the room and that's sucks cause i have to wait. Then, when I enter the room I notice they forgot to change the glass because it's still dirty. Kind of mixed experience as I expect more from Aston Hotel
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Accommodation's Reply
02 Sep 2025
Dear Mr/s C***o, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced upon arrival and for the oversight in room cleanliness — this is certainly not the standard we aim to uphold at ASTON Banyuwangi. Your comments have been shared with our housekeeping and front office teams to ensure this does not happen again. We truly value your input, as it helps us improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you back and deliver the level of service you rightfully expect from us. Warm regards, Catur Rahmadi, S.M. General Manager
P***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Close to the train station, food is good, only room is quite small. Didn’t have enough space to open luggage.
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mr P***i, Thank you for your review and for highlighting our convenient location and food quality — we truly appreciate it. We understand that room space is an important part of your stay, and we’re sorry to hear it didn’t fully meet your expectations. Please allow us to share that ASTON Banyuwangi offers a variety of room types to suit different needs, including Premier, Premier Plus, Deluxe Room, Family Room, Junior Suite, and ASTON Suite. Our team would be happy to assist you in selecting the most suitable option for your future visits. We look forward to welcoming you back with a more comfortable and enjoyable experience. Warm regards, Catur Rahmadi, S.M. General Manager
I Made D. P.
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
I enjoyed my stay at Aston Banyuwangi (always transiting here on my way to Bali and back on my way to Java). It's centrally located, so it's easy to find food. The staff is friendly, the rooms are clean and comfortable, and the breakfast is delicious and varied.
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mr. i made, Thank you very much for your positive and warm review. We are very pleased to know that Aston Banyuwangi has always been your comfortable choice when transiting to Bali or returning to Java. Our strategic location, comfortable rooms, and friendly staff are always our efforts to provide a pleasant stay. We are also happy that you enjoyed the variety of breakfast menus we serve. See you again on your next visit — we are always ready to welcome you with the best service! Best regards, Catur Rahmadi, S.M. General Manager
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F***z
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
For business trips, the price is reasonable, the service is good, it's very close to BWI Kota Station, laundry facilities and all the necessities are near the hotel, and it's disabled friendly!
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Accommodation's Reply
01 Aug 2025
Dear Mr. F*z, Thank you very much for your positive review. We are pleased to know that our price is commensurate with the service you received, and that our location very close to Banyuwangi Kota Station makes your business trip easier. We are also proud to provide laundry facilities, complete local necessities, and a friendly environment for guests with disabilities. We hope you have a pleasant experience at Aston Banyuwangi Hotel & Conference Center. We look forward to your next visit! Best regards, Catur Rahmadi, S.M. General Manager
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W***y
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Business
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9.7
/10
Reviewed 10 week(s) ago
Comfortable and in the city center so it makes it easy to do activities and culinary
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Mr./Ms. W*y, Thank you for your review and appreciation. We are very pleased to know that you felt comfortable during your stay and that our strategic location in the city center makes it easy to do activities and enjoy the surrounding culinary delights. We look forward to welcoming you back to Aston Banyuwangi Hotel & Conference Center. Warm regards, Catur Rahmadi, S.M. General Manager
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Izaac M. A. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Close to the station, the price is also quite friendly.
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E***e
icon-Leisure
Leisure
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8.8
/10
Reviewed 11 week(s) ago
the staff are very friendly. the room is clean, sheets are clean and neat, but the bathroom little bit smells.
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l***l
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Transit
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8.4
/10
Reviewed 11 week(s) ago
food is not fresh. had a stomach ache
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I***a
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
It was a pleasure to stay at this hotel for a family vacation, located in the city center.
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Accommodation's Reply
18 Jul 2025
Dear I*a, Thank you very much for your positive review! We are very happy to know that you and your family enjoyed your stay at Aston Banyuwangi, especially with our strategic location in the city center. We hope you had a pleasant family vacation, and we look forward to your next visit! Best regards, Catur Rahmadi, S.M. General Manager
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daroe h.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Speedy check-in, very friendly staff especially waiters at breakfast. Have a good rest in comfortable bed.
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Accommodation's Reply
18 Jul 2025
Dear Bapak Daroe, Thank you very much for your kind words. We are delighted to hear that you experienced a speedy check-in, enjoyed the friendly service from our breakfast waiters, and had a comfortable rest in our beds. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back to ASTON Banyuwangi Hotel & Conference Center soon! Warm regards, Catur Rahmadi, S.M. General Manager
E***o
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Satisfactory, close to access to work visit places and easy to access to the city center area.
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Accommodation's Reply
18 Jul 2025
Dear E*o, Thank you very much for your positive review! We are very pleased to know that Aston Banyuwangi's location made it easy for you to access your work trip and the city center. We hope to continue being your convenient choice while in Banyuwangi. Best regards, Catur Rahmadi, S.M. General Manager
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Number of reviews per page
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