Dear Mr. T*s, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr./Ms. F*y, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr./Ms. D*a, Sincerely, 88 Bekasi Hotel. Thank you for choosing 88 Bekasi Hotel as one of your accommodations in Bekasi, and thank you for your feedback in the Traveloka review section in April 2026. Thank you for your review. We apologize for the inconvenience you experienced regarding the cleanliness of the room. This feedback is very important to us, and we will take immediate action to prevent this from happening again. We apologize again for this incident. We hope to have the opportunity to choose 88 Bekasi Hotel again on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

Dear Ms. Cynthia R., This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we are committed to continuously improving the quality of our service. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr. Sugiyarti, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we are committed to continuously improving our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr. N*g, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Mr. Vidia D., we respectfully extend an invitation from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we are committed to continuously improving our quality. We look forward to welcoming you and your family back to Hotel 88 Bekasi in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr. Andri B. W., Sincerely, from 88 Bekasi Hotel. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Gentlemen/Ladies, This is a message from Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel options in Bekasi, and thank you for the feedback you left in the Traveloka review section on January 24, 2026. Thank you for your review. We apologize for the inconvenience you experienced regarding the cleanliness of the room and the malfunctioning facilities. This feedback is very important to us, and we will take immediate action to resolve the issue and prevent it from happening again. We apologize again for this incident. We hope you will have the opportunity to choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

Dear Ms. Santriana D., Sincerely, from 88 Bekasi Hotel. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr. Arif M., From 88 Bekasi Hotel, we respectfully thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr. Harun N., From 88 Bekasi Hotel: Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel again in the near future. Sincerely, Michael Mustamu, Hotel Manager

Dear Mr. Dani R.D., Sincerely, from Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel options in Bekasi, and thank you for your feedback. First, we apologize for the inconvenience you experienced regarding the breakfast menu, particularly the quality of the chicken congee dipping sauce. We will follow up on this matter with our team immediately to prevent such an incident from happening again. We hope to be able to provide better service in the future. We hope you will have the opportunity to choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

Dear Ms. Helena Hutagalung, Warmest regards, Hotel 88 Bekasi Thank you for choosing Hotel 88 Bekasi as one of your hotel options in Bekasi and thank you for your feedback. Previously, we apologize for all the inconveniences regarding the room smelling of cigarette smoke, the shower gel not being refilled and only one hanger. This feedback has inspired us to improve our services and facilities for all guests in the future. We apologize once again for this incident. We hope to have the opportunity to choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you once again for your understanding. Best regards, Michael S. P. Mustamu Hotel Manager

Dear Valued Guest, Warmest regards, Hotel 88 Bekasi Thank you for choosing our hotel as one of your accommodations in Bekasi. We take the satisfaction of all our guests very seriously and will continue to strive for quality improvement. We hope to welcome you and your family back to Hotel 88 Bekasi again soon. Best regards, Michael Mustamu Hotel Manager

Dear Mr. S*y, Warmest regards, Hotel 88 Bekasi Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive for quality improvement. We hope to welcome you and your family back to Hotel 88 Bekasi soon. Best regards, Michael Mustamu Hotel Manager

Dear Mr. G*t, Warmest regards, Hotel 88 Bekasi Thank you for choosing Hotel 88 Bekasi as one of your favorite hotels in Bekasi. We also appreciate your recommendation in the Traveloka review section on October 12, 2025. First of all, we apologize for the inconvenience you experienced regarding the service of our staff. Your suggestions are an inspiration for us to improve our services for all our guests in the future. We apologize once again for this incident. We hope that we will have the opportunity to have you choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you again for your understanding. Best regards, Michael S. P. Mustamu Hotel Manager

Dear Mr. Arif M., Warmest regards, Hotel 88 Bekasi Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive for quality improvement. We hope to welcome you and your family back to Hotel 88 Bekasi soon. Best regards, Michael Mustamu Hotel Manager

Dear Mr. A*d. Warm Greetings From Hotel 88 Bekasi. Thank you for choosing Hotel 88 Bekasi as one of your hotel choices in Bekasi city and we also thank you for the suggestion you gave in the Traveloka review comment column on September 28, 2025. First of all, we would like to apologize to you for any inconvenience regarding the food menu. We. Your suggestion is our motivation to improve our service and quality for all our guests in the future. Once again, we apologize for this incident. We hope that we will continue to have the opportunity for you to choose Hotel 88 Bekasi again during your next visit to Bekasi. Once again, thank you for your understanding. Best Regards, Michael Mustamu. Hotel Manager.