Verified Traveler

Leisure

8.5

/10

Reviewed 3 day(s) ago

The staff were friendly and everyone was nice. Perhaps they'd be more considerate of the number of people booking and could adjust accordingly, as toothbrushes and soap weren't provided when they ran out. There was also a bit of hair on the mattress, possibly not properly cleaned.

See original

Find this review helpful?

Wiwin W.

7.8

/10

Reviewed 2 week(s) ago

The hotel has easy access but is very noisy due to traffic from morning to morning, making it uncomfortable because the rooms are not soundproof.

See original

1 people find it helpful

Accommodation's Reply

29 Jul 2026

Dear Mr./Mr. Vivian W., This is a message from 88 Bekasi Hotel. Thank you for choosing 88 Bekasi Hotel as one of your hotel options in Bekasi, and thank you for your feedback in the Traveloka review section in July 2026. Thank you for taking the time to provide feedback on your stay at our hotel. We sincerely apologize for the inconvenience you experienced regarding the noise from public transportation. We apologize again for this incident. We hope to have the opportunity to serve you again at 88 Bekasi Hotel on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

See original

P***i

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was friendly, the rooms were clean, and the air conditioning was very cool. Breakfast was excellent, with plenty of variety.

See original

Find this review helpful?

Accommodation's Reply

29 Jul 2026

Dear Mr./Ms. Pi, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

Wahyu m.

8.5

/10

Reviewed 4 week(s) ago

Keep being the best, okay? Success!

See original

Find this review helpful?

Accommodation's Reply

17 Jul 2026

Dear Mr. Wahyu M., Sincerely, from 88 Bekasi Hotel. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel again in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

N***g

6.8

/10

Reviewed 5 week(s) ago

The pillowcases were so creamy, they looked dirty. Hopefully, the color was just dull. Checked in on the weekend and waited until 2:50 PM to check in.

See original

Find this review helpful?

mimin m.

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the hotel is clean.

See original

Find this review helpful?

Accommodation's Reply

17 Jul 2026

Dear Ms. Mimin M., Sincerely, from 88 Bekasi Hotel. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel again in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

m***n

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the hotel is clean and comfortable.

See original

Find this review helpful?

Accommodation's Reply

17 Jul 2026

Dear Mr. Michael Mustamu, Please be informed that Hotel 88 Bekasi thanks you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and we will continue to strive to improve the quality of our services. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

W***a

6.5

/10

Reviewed 5 week(s) ago

The bedroom floor was black. The bathroom lock was broken. The sheets were dirty.

See original

Find this review helpful?

Accommodation's Reply

17 Jul 2026

Dear Mr./Ms. W*a, With our deepest respect from Hotel 88 Bekasi, Thank you for choosing Hotel 88 Bekasi as one of your hotel options in Bekasi, and thank you for the feedback you provided in your Traveloka review in July 2026. We apologize for the inconvenience you experienced regarding the cleanliness of the room. We have taken this feedback into consideration and will take immediate action to prevent such incidents from happening again. We apologize again for this incident and hope you will have the opportunity to choose Hotel 88 Bekasi again on your next visit to Bekasi. Thank you once again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

See original

mimin m.

Business

10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the hotel is clean and comfortable.

See original

1 people find it helpful

Accommodation's Reply

17 Jul 2026

See original

Verified Traveler

6.8

/10

Reviewed 5 week(s) ago

If there's an event in the hall on Sunday mornings in the future, please add more staff to the breakfast menu. Yesterday, breakfast arrived at 8 a.m., but all the food was gone. When the food did arrive, it was all a mess. The fried chicken was flavorless, still white, undercooked, and there was still blood in the meat. Please, this is about food...

See original

Find this review helpful?

f***y

8.5

/10

Reviewed 7 week(s) ago

Been here several times, highly recommended.

See original

1 people find it helpful

Accommodation's Reply

22 Jun 2026

Dear Mrs. F*y, 88 Bekasi Hotel extends its warmest greetings. Thank you for choosing our hotel as one of your accommodations in Bekasi. Customer satisfaction is our top priority, and we will continue to strive to improve the quality of our service. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel in the future. Sincerely, Michael Mustamu, Hotel Manager

See original

Y***r

8.8

/10

Reviewed 7 week(s) ago

Everything is the best, next time I go to Bekasi I will definitely stop by.

See original

Find this review helpful?

Accommodation's Reply

22 Jun 2026

Dear Mr./Mr, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

Melati B.

Business

10.0

/10

Reviewed 9 week(s) ago

The food is delicious, plentiful. The rooms are clean, and the staff is friendly.

See original

Find this review helpful?

Accommodation's Reply

10 Jun 2026

Dear Ms. Melati B., This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

Shita

Business

8.2

/10

Reviewed 10 week(s) ago

It was only a little before 8, but the food was already gone, even though breakfast was from 6 to 9. They should have restocked. The tea and coffee cups were empty, not refilled. Likewise, the spoons and food were all gone. It was disappointing to pay for breakfast and not enjoy it. So, we ate at the McDonald's across from the hotel.

See original

Find this review helpful?

K***i

5.3

/10

Reviewed 10 week(s) ago

A crappy hotel, with peeling wallpaper, blamed on the customer. We booked a city view, but there was nothing to see. Dirty plates and glasses littered the emergency stairs. No wonder there were flies. The mattress was stained. Disgusting. The TV was old-fashioned, with all the channels mucked up. Amenities were incomplete; we arrived as a couple and only got one. It seemed like the shampoo and soap had run out and never been refilled. We were extorted by the hotel staff on the grounds that the wallpaper was peeling. Even though we arrived that way.

See original

1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Mr./Ms. Ke*i, Sincerely, 88 Bekasi Hotel. Thank you for choosing 88 Bekasi Hotel as one of your hotel options in Bekasi, and thank you for your feedback in the Traveloka review section in May 2026. Thank you for taking the time to provide feedback regarding your stay at our hotel. We sincerely apologize for any inconvenience you experienced regarding the cleanliness and amenities in our room. We apologize again for this incident. We hope to have the opportunity to serve you again at 88 Bekasi Hotel on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

See original

f***y

8.5

/10

Reviewed 11 week(s) ago

Again and again good job staying here

See original

1 people find it helpful

Accommodation's Reply

25 May 2026

Dear Mr./Ms. f*y, 88 Bekasi Hotel extends its warmest congratulations. Thank you for choosing our hotel as one of your accommodations in Bekasi. Customer satisfaction is our top priority, and we will continue to strive to improve the quality of our service. We sincerely hope to welcome you and your family back to 88 Bekasi Hotel in the future. Sincerely, Michael Mustamu, Hotel Manager

See original

H***a

5.6

/10

Reviewed 13 week(s) ago

The location is strategic, but the cleanliness and the amenities are pathetic (No Soap and Shampoo, luckily I brought my own soap). Even though I booked from OTA app and I am paying for staying, at least give a proper room, even the TV as you can see in the picture.

2 people find it helpful

Accommodation's Reply

12 May 2026

Dear Mr. Ha, Sincerely, 88 Bekasi Hotel. Thank you for choosing 88 Bekasi Hotel as one of your accommodations in Bekasi, and thank you for your feedback in the Traveloka review section in May 2026. We sincerely apologize for the inconvenience you experienced regarding the cleanliness and inadequate amenities, such as the non-functional soap, shampoo, and TV. We apologize again for this incident. We hope to have the opportunity to choose 88 Bekasi Hotel again on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

See original

T***s

9.1

/10

Reviewed 14 week(s) ago

It's really good there, bro, keep it up.

See original

Find this review helpful?

Accommodation's Reply

04 May 2026

Dear Mr. T*s, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

f***y

8.5

/10

Reviewed 14 week(s) ago

The Mantap 88 Hotel. The best aesthetic staycation in Bekasi. Choose a superior room.

See original

Find this review helpful?

Accommodation's Reply

03 May 2026

Dear Mr./Ms. F*y, This is a brief message from Hotel 88 Bekasi. Thank you for choosing our hotel as one of your accommodations in Bekasi. We take guest satisfaction very seriously and will continue to strive to improve our quality. We sincerely hope to welcome you and your family back to Hotel 88 Bekasi again in the near future. Sincerely, Michael Mustamu, Hotel Manager

See original

D***a

Staycation

6.8

/10

Reviewed 17 week(s) ago

The staff are friendly actually, but the room is not comfortable, the bed, blanket, pillowcase smells like it has never been changed, the bathroom smells.

See original

1 people find it helpful

Accommodation's Reply

15 Apr 2026

Dear Mr./Ms. D*a, Sincerely, 88 Bekasi Hotel. Thank you for choosing 88 Bekasi Hotel as one of your accommodations in Bekasi, and thank you for your feedback in the Traveloka review section in April 2026. Thank you for your review. We apologize for the inconvenience you experienced regarding the cleanliness of the room. This feedback is very important to us, and we will take immediate action to prevent this from happening again. We apologize again for this incident. We hope to have the opportunity to choose 88 Bekasi Hotel again on your next visit to Bekasi. Thank you again for your understanding. Sincerely, Michael S.P. Mustamu, Hotel Manager

See original

Hotel 88 Bekasi By WH

Overall Ratings & Reviews Hotel 88 Bekasi By WH

8.2

8.2

8.1

8.4

8.3

Traveler Reviews Hotel 88 Bekasi By WH