Dear Valued Guest, Sincerely, Wyndham Opi Palembang Hotel! Thank you for choosing Wyndham Opi Palembang. We are delighted that you enjoyed your stay and were satisfied with our services and amenities. However, we regret the issue you experienced with some of the amenities in your room that were not functioning correctly. We will forward this feedback to the relevant team for immediate investigation and improvement. We always strive to maintain a "reliable service" standard so that we can meet the expectations and satisfaction of all our guests with our products and services. Thank you for your feedback, and we hope to have the opportunity to welcome you back to our hotel again. Sincerely, Wyndham Opi Palembang Hotel