FI
Fitri I.
Leisure
6.5
/10
Reviewed 2 week(s) ago
I've stayed here several times. But unfortunately, the service and amenities have deteriorated over time. Breakfast used to be a buffet, but now it's just bento boxes. The public onsen is only open on weekends, and the in-room onsen isn't very hot either. So it's not worth staying longer. 🥲
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Accommodation's Reply
01 Oct 2026
Dear Mr. Fitri I., Thank you for taking the time to share your experience. We apologize if your stay did not meet your expectations. Your feedback is invaluable to us, and we will use it to evaluate and improve the quality of our services and facilities. We hope to welcome you back again in the future and provide you with a better experience. Sincerely, The Onsen Hot Spring Resort Team
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