The front desk, security, and staff were all very friendly. The location is quite strategic, close to Jl. Darmo, the zoo, and many culinary delights. The rooms are comfortable and the facilities are excellent.
Sorry, I can't give a perfect rating. Unfortunately, my stay was very disturbed by the noisy group in the neighboring rooms, who were making a lot of noise, talking loudly, laughing for quite a while, and leaving food waste in the hallway on my floor. I even called the front desk to complain, but they didn't respond promptly.