Overall Ratings & Reviews Roy Dala Hotel

great experience. buffet breakfast with variety of dishes.

The hotel does not have air conditioning, at night I close the balcony door and it is hot in the middle of the night. When I open it, it is cool but noisy and I cannot sleep. During the first breakfast, I gave the breakfast voucher to the restaurant staff, then another staff came to ask for the voucher, even the staff who collected the voucher earlier thought that I had not given the voucher, I said I had given it but the staff said that I had not, I gave the key card and said that I was staying in this room and I gave the voucher and then checked it again at the voucher pin. Then they looked for it again and found that the voucher was correct for my room number, the staff just smiled and I did not receive any apology. Breakfast was only a few simple dishes. Drinks were only coffee, water and fruit juice. The fruit juice ran out and no one refilled it even though it was only 8:00, an hour before breakfast ended according to the hotel's regulations. The food was in the same situation, when I went down after 8:00, there was only a little food left. After breakfast, I returned to the room at around 8:50. I was surprised to see that housekeeping was cleaning the room. They only rearranged the bed sheets and blankets, not replacing them, and they should have done it at noon like other hotels when guests had gone to lunch. This was really inconvenient. The towels were not white but slightly yellow. The comb was not added after 1 day because perhaps no one knew it was no longer there. On the day of check-out, I went out and then came back to get my luggage to check out, but surprisingly they had locked my card (it was not yet 12:00). I had to go back to the reception to ask before I could unlock the card to enter the room. Then I waited for the car to pick me up to leave, there were Korean guests who came and the receptionist warmly welcomed me while my roommates and I left without a single greeting 😌 My room for 2 nights cost a total of 3,200,000 VND Conclusion: never come back again. Extremely disappointed.

Khách sạn rất mới nhân viên nhiệt tình thân thiện

Hotel in the center, walking distance to the night market, clean rooms, breakfast buffet, enthusiastic staff,

Tôi hài lòng với phòng và các dịch vụ của khách sạn.

Cảm nhận không thân thiện cho lắm

Hot and cold water faucet cannot be adjusted, specifically want to take a hot shower but the water is too hot, cannot adjust the moderate heat level. The staff arbitrarily opened the door to the room to announce the cleaning, while the guest did not request it and the guest was sleeping.

Receptionist attitude is not good. Don't like customers checking in via the app

The room is spacious, clean… the breakfast is varied and the staff is very friendly, especially the security guard

Reception and service are very friendly and cute! Ksan is clean, quite okay! Pretty good morning!

Super satisfied to have a 2 night experience here. My room had a nice balcony view because it was upgraded to a junior suite with a steam bath. The room is clean, new, spacious and comfortable. The guard is friendly and kind, always asking and helping me. Breakfast food cooked ok. There are motorbikes for rent (120k/day scooter), this price is quite good compared to before I rented another place. The hotel is near the market, it's only a 3-5 minute walk, there are 2 steep alleys to take a shortcut to the market so it's super fast, but when you return, you should go to the big street to avoid climbing tired :)) There is a bit of discomfort On the last morning of my stay, the room next to the bathroom was repaired, so it was a bit noisy, but the reception also called to apologize to the customer. Overall, it's still great. Next time I come, I will still book here for a few nights

Helpful staff, extremely sweet. Breakfast (main dishes: pho, noodle soup) is delicious, generally ok compared to other hotels I've stayed in.

Soundproof room is too bad, hot water is not hot enough.....children on holidays surcharge double the amount of food but the quality of food is almost unchanged? This is the new case in my travels. Won't come a second time.

The hotel is very clean, the reception is enthusiastic, the price is reasonable.

room in the center. move closer. near market and many places to eat and drink. The staff are very enthusiastic. This is my 3rd time here. The hotel has a little breakfast but quite good. Birthdays are also surprised by a card in the room.

Problem # 1: There's no new guide until you drop your car in the basement. (Do not tell customers to get out of the car before entering the basement to cause an undercarriage because the car undergoes low). Problem # 2: Deceive customers. (I checked in and everything was fine until the 3rd day, there was a noise in the construction of the hotel team, so I contacted the receptionist actively. The first time I met a male friend and I asked, This team of workers is in the hotel or next to the house => the male friend replied to me that the house next door and asked for permission to work with that party.Then the construction team continued to do and the incident as shown in the picture (a wall fell out) .Now I contacted the receptionist to meet a female friend (the second time), I kept asking if this construction team is by my side or next to me, she said it was very noisy. After that, I said that the wall cavity dropped the whole piece of concrete, so you asked for permission to come in. Then I showed it in and kept asking, which side is this construction team. ? That is to say, the construction team hired by the hotel party outside to repair the hotel Problem 3: The fan (tower) in the new room I was transferred to is quite noisy so I don't use it. s: I used to iron and damage the covers side bed compensated 480. Overview: enthusiastic security, friendly reception, service is not ok, the hotel looks new so it is still under repair. But the problem that some of the receptionists deceive like that I don't dare come back next time.

Nice room clean. staff also cute. near the market.

The hotel is near the market, a 5-minute walk to the market center. Breakfast was delicious, enthusiastic staff, new furniture, fully furnished. Smart tv watch netflix dc, good wifi.

Hotel near the center of Market easily accessible. Delicious breakfast diverse dishes. The receptionist and security staff are very cute and enthusiastic.

Breakfast was delicious, nice room and clean.