Overall Ratings & Reviews Macallum Central Hotel Managed By The Ascott Limited

For a 3-star hotel, the space was very clean, and the two bedrooms were sufficient for our family of 5. Since the hotel is located on the side of a busy road, it can be challenging for e-hailing cars to stop and there was quite a bit of traffic noise at night. However, overall, our stay was great.

Comfort room but this hotel no lobby and no parking car for pick up if use grab. So a little bit difficult. This hotel should improve the cleanliness for the room and cleaning boy also clean the room very fast and hurry maybe only 10 minutes. No one at receptionist to standby so tats very difficult when we need somting or check in and check out.

Betul betul nyaman. Luas, fasilitas lengkap. Terhitung baru. Kekurangan hanya bag resepsionis tidak standby setiap saat. Harus mengontak lewat WA terlebih dahulu.

(+) The check in and check out were smooth. Although we're checking out early, they were happy to assist us. Note: the receptionist is only 10 am to 10 pm, but they are stand by 24 hour at their office nearby. (+) Room is clean and complete with stove, microwave, electric kettle, iron and ironing board, hair dryer, fridge and washing machine. They even provide spoons, forks and plates. (+) Lots of tourists attraction is easy to reach by walking (+) At night, there's lots of food stalls at corner of lebuh Mcnair and lebuh Presgave. (-) the TV channels is not much to watch. but no problem for us that we travel much.

wow amazing. so homey and huge. very very comfy

Low price with complete facilities. Clean and comfortable place, very good 👍👍👍

Friendly staff. Easy check in. Place is spacious and clean. Affordable price. Feels like home.

It's near the mall, the apartment is cozy, the furniture is complete, the room is clean, it's strategically located, near the mall. Like a private house.

Good location, close to shoping center and food center. The exterior of the hotel is an original form of building (heritage building) but the interior is modern and clean. The room is spacious and the toilet is clean. Service check in time is very good and fast. I recommend this hotel to travelers who bring families

Great hotel but no parking space available.

I recommend this hotel if you are on holiday in Penang, the photo is in accordance with the original, the place is comfortable and the service is okay

The hotel is spacious and clean, feels like home. Complete with kitchen and washing machine. Suitable for families. Prices are also below standard. Very strategic location.

The stay was great, but if you’re driving to the place there will be limited place to park your vehicle. Overall was good, clean room comfy

awesome place to stay! everything perfect, clean. it's really valued for money. all good except no proper parking and take time to find

The hotel overall is really good, the price is affordable, really spacious for one family.

More than expectations are more than expected because I and my friends think that with the price we pay, we only get a standard room. But we were surprised because the room was spacious, neat, clean and modern. In our room laundry is also provided with soap and there is a microwave and kitchen for cooking. Even though the receptionist is not inside the hotel, the check-in process is easy because I have saved the hotel number and contacted it through the wastap so the check-in officer arrived at the same time as we arrived at the hotel.

I just love everything about this stay! The room exceed my expectation. The worry about no receptionist & no person standby at that area also not raise any problem to me which I prefer that type of arrangement. The person who need to pass the passcode to me also arrived earlier than me which need him to wait for awhile,thanks for the patient. Plus he still smiling to me once I'm reached. Proper arrangement of the staff & timing. Again, I just love about everything ❤️❤️❤️ Sure will suggest to friends & family & I can't wait to try another hotel under PHC!

The room is very good, but very difficult for check in. The front desk and the room were located far from together.

Very good, we got up the room from 1 bedroom to 2 bedrooms, spacious, clean and important with everything. But recommend before staying. You should call the hotel first. In order not to waste time Because the hotel does not have a lobby

Make sure you can call the Malaysian telephone number before staying here. Due to the check-in and check-out process, we have to call them first. outside than that, the rooms here are very spacious with all the good amenities. If one day I visit Penang with friends or family, this hotel will be my first choice to stay.