Friendly receptionist, delicious breakfast & comfortable sleeping area…but unfortunately the towels were stained like used towels, the TV was broken and there was no water heater facility as listed in the bio for the room I booked. Hopefully it can be improved and paid more attention to the facilities in the room.

Absolutely don't stay at this hotel. It feels like sleeping in my grandmother's pigsty in the 1960s.

fast check in, fragrant and clean room.

It's worth staying at BM Residence Hotel 👍

dirty water, broken TV, smelly room

Accommodation does not meet the requirements of a 2-star hotel🙏

Puri Yasmin was horrible:- no hot water (optional)- shower did not function. Need to take a bath using a tub.- toilet spray doesn't work.- no soap.- bathroom smells of urine.- dirty mattress with lots of sand and not changed from the previous day.- no gordon and light coming in through the window so the room is bright.- no in room coffee, tea or tissues.

Puri Yasmin was horrible:- no hot water (optional)- shower did not function. Need to take a bath using a tub.- toilet spray doesn't work.- no soap.- bathroom smells of urine.- dirty mattress with lots of sand and not changed from the previous day.- no curtains and light comes in through the window so the room is bright.- no in room coffee, tea or tissues.

Highly recommended 👍.

The hotel location is strategic. ….

Every time I go home, I always stay at this hotel. The food is delicious, and the atmosphere is calm and cool. And it's close to everywhere.

Very friendly service, quite attractive hotel

The service is quite good, and the break fast is quite good.

Ruang tengah Hotel gelap, menu makanan di cave kurang tersedia didaftar menu, Sarapan Pagi/Sahur di jatah piring dan sangat tidak sesuai dengan harga kamar Deluxe. Kelengkapan kamar kurang di perhatikan.

Ruangannya tanpa jendela dan sirkulasi udara kurang.

Hotel nuansa etnik yang terletak di tengah keramaian kota. Nyaman dan dekat dengan pusat kegiatan di Lapangan pancasila dan kantor walikota. Beberapa kekurangan seperti lahan parkir dan pemanas air tidak ada. Namun tetap nyaman dan direkomendasikan untuk traveler backpacker.

Mantap Dan Sarapan Enak dan pelayan ramah.

Sangat mengecewakan! Saya melakukan pemesanan akomodasi di Hotel bm residence palopo via traveloka. Sudah melakukan pembayaran via transfer. Bukti pembayaran sudah dikirim melalui email. Tapi pada saat akan check-in akomodasi tidak tersedia/fully booked. Tanpa ada refund atau ganti rugi apapun.

Suasana bagus sekali, tapi TV tidak berfungsi, kamar mandi tanpa air panas

At the hotel there is no receptionist who stands by so the service is slow.