The staff doesn't have a customer-centric mindset, and they think I'm so poor to stay with because I overheard their conversation about us. The first impression wasn't good; there was no one to get the bags. I had to carry my bag and put it on the hotel baggage trolley myself. I thought my car was so cheap that no one recognized it because they might have thought, 'Oh, it's just another taxi-app car that dropped off a poor customer.' I have a lot of experiences with luxury hotels in Thailand; I can name where I went and spent my time there, but this is a kiss-ass hotel, literally. The rest of it was pretty good, such as breakfast and cleanliness, very impressive.

The hotel is really nice. I always stay here every time I come to Udon Thani for work. The room is clean, staff friendly, large parking.

The hotel is conveniently located near tourist attractions, has ample parking, spacious and comfortable rooms, excellent service from the staff, and a delicious breakfast.

My kids are always impressed every time we stay there, especially during New Year's when the decorations are so lovely.

Very good and helpful staffs. Great location. Luxurious & Stylish hotel

The pool is a bit small. If it were bigger, it would be perfect.

All staffs are polite. The room is clean and comfortable. The hotel is good.

The hotel is beautiful. Good atmosphere. Near UD town.

The restaurant staff are very good. Everyone is impressed every time I stay here.

ห้องพักดี อาหารอร่อย เสียดายสระว่ายน้ำบอกปิดถึง 30Dec เข้าพัก 31 ก็ยังปิดปรับปรุงอยู่เด็กอดเล่นน้ำ

This is the 2nd time I come back. But not as my 1st impression. The facilities went old after the covid and the houskeeping staff were not very active as they did.

ห้องพักสะอาด เตียงสอนนุ่มมาก นอนแบบไม่อยากตื่น พนักงานนิสัยดี โดยรวมแล้วดีมากมาย รอบหน้าต้องมีซ้ำ👍💯

พนักงานโรงแรมบริการดี สุภาพ โรงแรมและห้องพักสะอาด สิ่งอำนวยความสะดวกครบ อาหารอร่อยและพนักงานแนะนำดีค่ะ ไปตอนฝนตก รปภ.ก็ช่วยมากางร่มให้ค่ะ ทุกอย่างดีค่ะ

Should be 4 and a half stars ..very beautiful ..guaranteed cleanliness and luxury, pleasant to sleep ..the bathroom is fully equipped. Like a mirror near, far, if going to Udon again, stay here again.

Clean, comfortable bed, good pillows, very good breakfast.

I like everything, so only the room is spacious, beautiful, clean. all lovely staff good breakfast I will definitely go again.

I like it very much. The hotel is very beautiful, the furniture is very modern, the air conditioner is cold, the room is clean, the most impressive. The staff in all service departments are very impressed. Guaranteed to be able to use the service again. Another must review. Breakfast is very good. There are both set and buffet styles. You can choose as you like. Very pleased with 10 stars. 💓

Clean hotel in the center of the city It's convenient to go anywhere. Recommended.

The room is very good, the bed is comfortable, the temperature is good, the air conditioner is good, the food is delicious, the service staff are good.

โรงแรมสวยมาก​ สะอาด​ พนักงานน่ารัก​ การบริการดีมากค่ะ​ ใครไปอุดร​ แนะนำ​ โรงแรมนี้เลยค่ะ